Great Service, Great Selection? Great Environment! Indoor and Outdoor Seating. Clean bathrooms.read more

Always a nice selection in the humidor, knowledgeable staff, indoor and outdoor seating.read more

Stopped in here today on a whim and found it to be really well stocked with both vaping supplies…read moreand other type of tobacco supplies. Girl who worked at the counter was very knowledgeable and very friendly. She humor me while I looked through all the stuff some of which I haven't seen since college LOL. They have an interesting selection of various tobacco pipes and all the other things that you might need like screens and a ton of juice for your vapor cigarettes. It was nice to talk to somebody who had knowledge about everything because I am one of those rare people who doesn't actually know what I'm looking for when I walk in the door of those places. Walked out with a pretty good deal. I would definitely come back here!

Everytime I go in the guys are so nice to me. I recently started vaping and they spent so much time…read morewith me getting me set up and educated on proper vaping. I had a rough start because I started at another store, where I was sold a bad tank by a guy who didn't explain anything to me, even after expressing that i had no idea what i was doing with vaping. I am, was, a cigarette smoker and the guys at this location are super nice and patient with ALL my questions. I will advise any one who asks to go there. Thanks so much guys. I'll definitely be back!!

Cloud is absolutely the greatest smoke shop in Jacksonville. All the employees are phenomenal and…read moreso chill. The drinks and the shroom edibles are alot of fun!!

I was greeted right away, the man behind the counter was really helpful with helping me choose a…read moreflavor, plus Lost Mary is on sale for $15. He even removed all of the packaging for me and disposed of it.

Great so far! I've been to a handful of vape shops around Jacksonville and this place is among the…read morebest when compared to the others I've been to. The place is nice and clean. Not dusty and dirty like lots of others. The vape selection. Is quite good. Very solid selection of disposable vapes.. decent selection of juices- both free base and salt nic. I've had my fair share of dealing with shop owners who sell fake/counterfeit product (do NOT buy if you've not scanned the code at purchase. I've made the mistake of being too trusty/too much in a haste and I pay for it. This place has sold legitimate product to me every single time I've been in. Check out the attached pic (it was me checking the number the one time), bought a Lost Mary disposable- aside from the great flavor of it, Lost Mary's own site confirmed its authenticity. The staff have always been adequately/fairly friendly as well.

I give this store 2 stars for being open late, which is convenient. However, a recent experience…read morewas a masterclass in how not to handle a pricing error. I tried to buy a lighter with no price tag. Lo and behold, it wasn't in their system. So the store's inventory and pricing are broken. Fair enough, mistakes happen. But here's where it went wrong: the employee, citing the late hour, couldn't get a supervisor to help. His solution? Guess a price. When I noted these are $4-$5 elsewhere, he wouldn't budge from $6, claiming "that's what his brain told him." The real issue: Why am I paying for their store's operational failure? The lack of a tag and a system entry is their problem. The inability to escalate it is their problem. The employee should have erred on the side of the customer, not arbitrarily pick a higher number. If the true price was $4, I was overcharged by 50% due to no fault of my own. This felt less like a transaction and more like being taken advantage of. It is not the dollar difference which is petty but the principle of it. Probably not coming back here.

Love the space and atmosphere in this shop. The man behind the counter is very friendly and offered…read moreto help assist me as soon as I walked in I originally went in to purchase another glass pipe since I'm always dropping mine ‍ and was offered an even better hand pipe (silicone) to reduce breakage and it works great! Will be returning soon.

Cheapest chargers in Mandarin. Also, best prices for Djarum cigarettes in Jax. Owner and his…read morewife are really nice people, they even carried my purchase out to my car when I was injured.

This is THE place to buy vapes if you're under age! Can't…read morewatch a rated R movie? No worries. How about a vape instead? No ID required, cash and carry.

Been here a few times and every time I come, the staff is very kind very caring. The customer…read moreservice is always great very fast and very efficient. I love this store and this location. I would recommend it to anybody.

This perfect little liquor store is right around the corner from our house and we discovered it…read morejust over a year ago. The staff are all super friendly and they have a solid supply of goodies here. Build up your points and you can have access to some of the more rare bourbons and liquors -- everything is very reasonably priced. I've purchased a few rare whiskeys here and am grateful for the relationship with the folks who work here. Wine, liquor, beer, seltzers, they have it all.

Great selection. Clean and kept up. Low traffic. A few rare finds on the shelves. Friendly staff.read more

The best smoke shop I ever seen they have The most stuff ,…read moreclean and nice customer service.)

From the owner: Best Customer Service, Local Products In Our Stores. read more

I always have my vapes delivered as I'm currently stuck in a wheelchair rehabbing from multiple…read moresurgeries. I am unable to visit the store. Ashton is always quick and extremely polite. Molly is great even took the time to explain how I could go a more affordable route with refillable products. Trish is always a rock star with her relatable stories. My dog Buddy absolutely loves her because she brings him dog treats! He was almost in tears when Molly came, even sniffing the bag, looking for his treats. I've had to smuggle his own treats if I know Trish isn't coming. It's my dogs world and I just live in it. HaHa. I couldn't be more happy with everyone who works there!! I'd never go anywhere else!

I have to give five stars and a shout out to Cameron, the gentleman who assisted my friends while…read morewe visited new leaf vapor. Not only was he friendly, polite, and professional, he gave recommendations based upon first-hand knowledge and was able to make suggestions to enhance the experience. Based upon his demonstrated actions, Cameron truly appreciates his opportunity with new live vapor by taking pride in what he does. The store was immaculate, well-stocked, and provided an overall appreciative feeling for being a customer. Thank you new leaf for allowing us the opportunity to have Cameron assist us.