Stopped in here today on a whim and found it to be really well stocked with both vaping supplies…read moreand other type of tobacco supplies. Girl who worked at the counter was very knowledgeable and very friendly. She humor me while I looked through all the stuff some of which I haven't seen since college LOL. They have an interesting selection of various tobacco pipes and all the other things that you might need like screens and a ton of juice for your vapor cigarettes. It was nice to talk to somebody who had knowledge about everything because I am one of those rare people who doesn't actually know what I'm looking for when I walk in the door of those places. Walked out with a pretty good deal. I would definitely come back here!

Everytime I go in the guys are so nice to me. I recently started vaping and they spent so much time…read morewith me getting me set up and educated on proper vaping. I had a rough start because I started at another store, where I was sold a bad tank by a guy who didn't explain anything to me, even after expressing that i had no idea what i was doing with vaping. I am, was, a cigarette smoker and the guys at this location are super nice and patient with ALL my questions. I will advise any one who asks to go there. Thanks so much guys. I'll definitely be back!!

I live on the other side of the river but drove by this place for years and had no idea it was…read morehere. They are very friendly and helpful. The seating spacious and comfortable. They have a nice self cigars at very reasonable prices. It's early so have got anything to drink yet. I'll definitely be back.

Great Service, Great Selection? Great Environment! Indoor and Outdoor Seating. Clean bathrooms.read more

Cloud is absolutely the greatest smoke shop in Jacksonville. All the employees are phenomenal and…read moreso chill. The drinks and the shroom edibles are alot of fun!!

I was greeted right away, the man behind the counter was really helpful with helping me choose a…read moreflavor, plus Lost Mary is on sale for $15. He even removed all of the packaging for me and disposed of it.

Helpful/friendly people with great selection. You'll definitely find some rare ones here and there!read more

Tobacco Cove is top notch, friendly staff, great atmosphere and a great selection. I don't believe…read moreyou'll find better in Jacksonville.

Outstanding on multiple levels…read more On each visit I have been helped by Josh. Greatly appreciate a expert who makes things so simple to understand and shares everything you really want to know about the vape juice you're looking at buying and or your vape you have. One of the reasons why I will give them five stars. Is I needed to change the coil on my vape. I didn't know how so. Josh didn't just show me how to do it. We did together and he also cleaned all of the parts before we put it back together. AWESOME Service Price Etiquette Speed Friendly

Awesome shop very helpful for beginners thanks for the tips and the tasty juice vape.read more

I give this store 2 stars for being open late, which is convenient. However, a recent experience…read morewas a masterclass in how not to handle a pricing error. I tried to buy a lighter with no price tag. Lo and behold, it wasn't in their system. So the store's inventory and pricing are broken. Fair enough, mistakes happen. But here's where it went wrong: the employee, citing the late hour, couldn't get a supervisor to help. His solution? Guess a price. When I noted these are $4-$5 elsewhere, he wouldn't budge from $6, claiming "that's what his brain told him." The real issue: Why am I paying for their store's operational failure? The lack of a tag and a system entry is their problem. The inability to escalate it is their problem. The employee should have erred on the side of the customer, not arbitrarily pick a higher number. If the true price was $4, I was overcharged by 50% due to no fault of my own. This felt less like a transaction and more like being taken advantage of. It is not the dollar difference which is petty but the principle of it. Probably not coming back here.

this is what happened to me today! I got there and told the…read moreemployee I had left a new review yesterday thru their app, which said I would get 50 points for that, a year ago I also left a review and never got the 50 points, employee Melanie called whom she said was the owner, and he first said there was no such thing on the app, then when she looked it up her self and saw it, he thanked changed his story saying it takes 10 business days to show up, I asked him so how come with my other review I still never got the 50 points, he than said there's nothing we can do, we r not able to change or add points. Which is another lie bcuz many times I've been there, employees had forgotten to add my points and than did it right there. I said to him I've been coming to this store for over ten yrs and never had a problem. Also they have a program at this store that asks u to put your phone number and try your luck, well in over ten yrs, it never happened, and none of my friends also never got chosen, so it's just another lie to keep ppl coming. He also decided to not care if u have been a faithful cust even going out of your way with plenty of stores by me, but always choosing to buy there.now the new employee who's been there 3 mos, decided to be very rude to me saying either buy ur stuff and leave, or just leave the store. Even though I was not directing my disappointment at her, she took his lies, and I was the one treat like shit. Well my friends as an over 10 yrs cust I advise u to not go to this store, cause the owner will lie right to your face and worse treat really bad even when u tell him you've been a faithful cust for yrs. Bcuz of me over 65 friends of mine use that store, which I have sent a group email letting them know to use another store.. I also met ppl at the store who knew nothing about Kratom and I put upon myself to educate them and they left there with the product, I did it just over the fact I thought the store deserve it. But never again will I step foot at a SmokeBucks on 9475 Phillips hwy, I will ask at other stores if the owner is a different one and also advise all my friends. Trust me save yourself the upsetting time and the trouble and skip this store.

I always have my vapes delivered as I'm currently stuck in a wheelchair rehabbing from multiple…read moresurgeries. I am unable to visit the store. Ashton is always quick and extremely polite. Molly is great even took the time to explain how I could go a more affordable route with refillable products. Trish is always a rock star with her relatable stories. My dog Buddy absolutely loves her because she brings him dog treats! He was almost in tears when Molly came, even sniffing the bag, looking for his treats. I've had to smuggle his own treats if I know Trish isn't coming. It's my dogs world and I just live in it. HaHa. I couldn't be more happy with everyone who works there!! I'd never go anywhere else!

I have to give five stars and a shout out to Cameron, the gentleman who assisted my friends while…read morewe visited new leaf vapor. Not only was he friendly, polite, and professional, he gave recommendations based upon first-hand knowledge and was able to make suggestions to enhance the experience. Based upon his demonstrated actions, Cameron truly appreciates his opportunity with new live vapor by taking pride in what he does. The store was immaculate, well-stocked, and provided an overall appreciative feeling for being a customer. Thank you new leaf for allowing us the opportunity to have Cameron assist us.

Great smoke shop with awesome glass! My boyfriend Rowan always gets me the best glass pieces from…read morethere 11/10.

Awesome staff! Great service! No lines! And Top line products! + great Aesthetics! This is my go to…read moresmoke shop, management and staff makes it easy to get the proper experience you deserve +Great vibes 24/7

Got exactly what I needed while traveling and was surprised with the size of vape tanks! I'll…read moredefinitely be back when I'm back in town! Everyone was so nice and you really get best for good pricing.

From the owner: family owned & operated .read more