They sold us a dirty car! We were desperate after an accident to get an affordable car, but they…read moredid not give us the car fax we asked for. Well now we know why they didn't. Not only was it in an accident but the odometer was apparently rolled back after the accident. We payed $2000 more for the car than we should have - and had we known what was on the car fax we never would have bought it. Now we are trading it in and getting a very low value for it because of the car fax. After a full year of nothing but trouble with this car I want nothing but my money back from Nice Car. I don't feel like there is any way to reason with them if they took the initiative to keep that information from us in the first place.

Bought a van there a couple months ago. Engine light came on within 2 days. Brought it back…read moremultiple times over the next couple weeks as things continued to break. They told us it was a plugged hose but they never fixed it. Eventually the van began to stall. They refused ot fix it as they said they could not find anything after leaving it with them over night - they said there were no problems, They gave us a 3 month warranty 'for free' when we bought the car, but then do not honor it. We ended up having to take it somewhere else to get fixed and sending them a bill. Still waiting on them to pay it,. Cars are overpriced and junk. They prey on poor credit, desperate people - don't get fooled by their prices or appearance, This is not a quality dealership.

DO NOT BUY FROM THIS PLACE! I bought a car and it broke down two days later. Bad service, and a…read morecon-man. Pure garbage.

From the owner: Best RV dealer in Palmyra, NY 14522read more

2016 Chevrolet Suburban We had a great experience working…read morewith A.J. He was forthcoming as soon as he picked up the phone about any cosmetic imperfections before we made the 2 hour trip. He was honest, personable, and didn't apply any pressure about making the purchase. He was easy to work with and very communicative/responsive. He went above and beyond to make sure we were comfortable and happy with the purchase. I would highly recommend A.J. at R and L Auto. Thanks again!

From the owner: Our customer service and promise to provide a seamless,…read moreeasy, car buying experience. Affordable and safe used Trucks, SUVs, 4x4s, AWDs, Sedans, Luxury cars at an amazing value. Get your next Upgrade at R and L Auto Spencerport Industry-leading vehicle warranties/vehicle service contracts available for your purchase at minimal cost! Protect your UPGRADE today. We can help with your purchase, financing and vehicle insurance needs. Call or txt us today 585-738-2792

Updating my review. I'm not sure what's happened from the first time I went there but ever since,…read moreI've called them for auto repairs they can't look at the car for at least a week. They had great service/prices the first time and got the car in a completed in a few days. I don't even call anymore because I can't be without a car for over a week.

Mike's team did a great job taking care of a phantom electrical problem. I am so glad they are…read morehere to support Mom and her friends at Valley Manor.

Great dealership. Very honest and easy to work with. We had a small issue a month after we…read morepurchased our vehicle they gave us a loaner and fixed it. Amazing place!

If I would give this company zero stars, I would. I do not know how they are in business, let alone…read morehave good ratings. Unless, you want a LEMON, go to another dealership. Staff is inconsiderate and a total pain to deal with. They sold us a truck that should not have even passed inspection. Had so many repairs that needed to be done to it that were below the 'surface of the eye' that could have put our family and $40,000 camper in serious jeporady. The manager is a total con artist, terrible business man, and just a serious joke when it comes to customer service. My husband's truck when back to Dodge and their repairman three seperate times at least. It was not until we threatened legal action that they half a** stepped up to the plate. Worst company ever dealt with. Will be telling everyone looking to buy a new vehicle not to deal with this company.

Once I walked into Cantech I was greeted by Mike who treated me like a valued customer. Everyone I…read morespoke to there was very kind, knowledgable and honest. There was no pressure to complete any amount of work. There was no up charge of any extra and unnecessary work like most car dealers do. It was a pleasure to work with Mike. Their texting communication was very advantageous during my busy days. Thank you for everything and I highly advise you to bring your vehicle to this Automotive repair establishment. BMW would have probably charged me twice as much for the same work!

Based on prior experience, the quality of workmanship is absolutely first rate, but the attitude of…read morethe young woman on the phone was absolutely awful. Probably a family member, they need someone better. She resisted my request for ordering tires ahead of time (one week ago I shredded a sidewall on a curb while traveling and had to put on a new all-season tire not matching the worn summer tires), she cannot communicate clearly, informed me that I couldn't wait while the service was being performed but, when pressed, said that I could if I were willing (I live 90 min away, haven't got many options). Her phrase was "All of our waiting appointments are filled", insisting that I drop off the car...but I can't do that living 90 min away and their facility is in a exurb industrial zone! Cantech prepped my car for Watkins Glen, and I likely wouldn't get anyone else to do that. But for regular maintenance, be ready for a girl with a bad attitude.