Bennett, Colorado Commercial loan, Quinton Kopang made it happen on my business vision. Quinton also personally attended my closing to make sure everything was recorded correctly and buyer and seller both felt comfortable about the transaction. I can see Quinton is a young and up and coming individual in banking world, and I hope his mentors realize what an asset they have under their own roof. It's nice to finally see someone with old school technique by showing a little curtesy and taking care of the customer. Good job Quinton!! I will definitely do more business with this guy. read more

High Plains Bank - Banks & Credit Unions Near Me - Bennett, Colorado

UPDATE! Wow! After going over my review with Rene and Kathy, they have totally delivered! They reached out to me after seeing my review and wanting to chat a bit more about my concerns. They took my criticism and feedback as an opportunity to improve. Which they have. + There have been little to no issues surrounding my works business deposits; at least the times I've taken them to the bank. I don't know if our math skills improved or if there's did, but whatever gets the job done! + They escalated the concern about listing a full account number on the back of a mobile deposit and were actually able to get the policy, not only reviewed, but changed! Truncated account numbers on mobile deposits it is! Awesome! + The issues surrounding using debit card pin numbers def seems to have worked it's self out over the past few months. I can't come up with one instance of my card being declined for lack of pin number usage in the past few months. Hooray! Not to mention they have reached out to me with follow up regarding the progress of these issues and other options to limit problems in the future. I can safely say they have gone above and beyond to address the needs and concerns of one of their clients. Thanks guys! I'm happy to say I bank local, with High Plains Bank! read more

High Plains Bank - Banks & Credit Unions Near Me - Bennett, Colorado

I have never found a more rude Branch Manager in all my years in business!!! Casey Clearwater is not only rude and unprofessional but went as far as to bad mouth previous employees of the Bennett branch. A "new" policy of holding checks for 6 days was implemented without any prior notification. I have had both personal and business accounts at this bank for over two years and not had any issue until Casey arrived. I will be closing all of my accounts and will advise my 2 children that have accounts there to do so as well. We prefer smaller banking institutions as in most cases they provide superior, personalized and professional customer service compared to bigger banks. Unfortunately, Casey Clearwater has shown that isn't the case anymore for the Bennett branch so we are moving on. If I could have given less than 1 star I would have done so!!!! read more

I don't think that most people like banks but I absolutely love this bank. I grew up in a small town with a local, 1 branch bank and we knew everyone at that bank on a first-name basis. I didn't know that that kind of thing still existed until I switched to HPB. I am a small business owner and my bank would not help me when I applied for PPP. Not only that but my bank created a huge debacle with my PPP application that prevented me from applying with other banks; it was a nightmare. When I applied with HPB, the President, John Creighton and Vice President, Larry Strauss personally assisted me with my application. They were up until all hours of the night working on my loan trying to see how they could help. I was absolutely blown away, I could not believe that they showed me that level or care and concern; I banked with my prior bank for 15 years and they were completely indifferent to my cause. Not only did John and Larry help me but they helped 3 of my friends, all small business owners whose banks would not help with their PPP loans. Needless to say, I moved all of my personal and business accounts to HPB and they made the entire process seamless. HPB has a great app that is easy to use and I absolutely love that they message me if I electronically deposit a check and forget to endorse it because I'm in a hurry, or the time (or two) that I have also been in a hurry and accidentally used my HSA card when I meant to use my debit card. Cheryll or Alison will message and say something like - "Did you mean to use your HSA card to buy shoes?" Nope, I sure didn't but they help me fix it whereas my other bank wouldn't have ever noticed or cared - it would have been my problem. I love it and I love them; I refer them to everyone. Thank you for being amazing, HPB! read more