Clean office and respectful well meaning staff but availability can be tight and getting a call…read moreback can be two to three days after the message was left. Good for maintenance and a referral. Dr. c is really caring and the fact that she can do gyno exams too is helpful since I've never had one. Keeping Psychiatrist coverage can be tricky thought just try to get your referral slips for more complex issues .

Great patient relations!! Dr listens to your concerns. Front desk is amazing. Wait time is a bit…read morelong but the service provided makes you forget about it. Thank you for all you do!

My daughter worked with Lindsay for over a year. From the beginning it was an amazing experience…read more Lindsay is warm and very even tempered which was a perfect fit for my rambunctious girl! The entire staff is very professional and helpful. My daughter made enormous progress. I highly recommend communikids!

My daughter was 4 when she started receiving speech therapy from Rachel. My daughter was born with…read moresignificant delays and processing issues. She saw Rachel for approximately 6 years. During that time period, Rachel was amazing. She always made sure that I understood what was going on, and what I may need to look for and do with my child at home. My daughter is now 28 and is a social worker. She so admired Rachel and the work that she did with her and other children, it inspired her to pursue a career in social work in college. Not sure what my child would be doing now, if she had not received the foundations from Rachel.

Very quick, thorough, and detail oriented. The nurses, doctors, and receptionists are all…read moreincredibly pleasant and knowledgable.

This place has been here a very long time and no one has written about it , because it almost isn't…read moreworth the thought required to do a review. Clean doctors office, busy reception, nice security guard, hours posted clearly on the door. The facility is well lit and identifiable. Um the end.

Every time I come I have a great experience. Andrea is very knowledgeable and warm. She certainly…read moreis not afraid to challenge me! I have gained better knowledge of my injury and have seen significant improvement since beginning Physical Therapy. I love the people that work here, highly recommended.

I've been going to Empire for the past three weeks for physical therapy. Wow! Here's 5 reasons it…read moregets 5 stars: 1) No wait time. I arrive, check in and say hi to Cece, and within minutes I'm being seen by Jack or Jay. 2) Personal, individualized treatment. Both doctors are really attentive, answer all my questions, and I never feel shorted for time. Qua (pronounced Quway), the assistant, is awesome too and does a really nice job with the ultrasound treatment. 3) Friendly staff. From the first day, I felt welcome. Everyone is conversational and takes an appropriately professional interest in my personal life. 4) Soothing environment. The office is quiet, the benches are comfortable, everything is clean, and I get as many pillows as I want! One time during the electro-therapy I had a headache, and without my saying anything about it Jay noticed my wincing from the light. He dimmed the ceiling light and put an ice pack under my neck. No more headache! 5) EFFECTIVE TREATMENT. A broken tibia in the ankle area and a few ligament sprains had held me back since they occurred in March. When I started going at the end of May, I still had tons of stiffness and swelling in my ankle even 10 weeks after the injury, and I couldn't walk without a cane. Its three weeks later, and I am already feeling ready to run! I know I need to still wait and finish my treatment so I build back my muscle strength. However, the combinations of treatments, education, and teamwork provided at Empire have me extremely satisfied.

I went to this PT place twice, in March. The owner and his assistant were both kind. However, the…read moreowner's wife - who supervises the office staff (although I think she's only there once/week to go over the billing) - was AWFUL! The receptionist (a nice young woman) told me - when I made my first appointment - that the owner's wife was very concerned about payment. I told her we had *excellent* health insurance (for which we were paying an obscene amount of money) and it would cover 100% of the first eight visits (I'd already *confirmed* that with our insurance company, which is probably the most well-known in the U.S.). At the time of my first visit, the receptionist inferred that the owner's wife was very leery - but they'd made a copy of my health insurance card and therefore they had all of my information (and they could *easily* have contacted our insurance company for verification of my benefits, as anyone else would have). I thought it was quite strange for the owner's wife to behave in that manner, and I've *never* in my entire life encountered such odd behavior from anyone else at a medical office. When I went for my second appointment, the owner's wife was there. After my PT session, she strongly told me that I couldn't continue with appointments unless I paid upfront. I was livid, because they had *all* of my information. I also told her that it would take at least three months for me to get reimbursement (which I realize is the case for medical practitioners and I'm sympathetic, but a patient shouldn't have to be without the money when having *already proven* they'd receive full reimbursement). I decided not to return, since there was *no* way I was going to lay out all that money. Gradually I healed on my own, anyway - but the wife was a FOOL, because they ended up losing a lot of money when I didn't return. UPDATE (2/19/10): Donna W. (the owner's wife) has made totally FALSE statements and SHE is the one who does not "understand" the insurance situation! My health insurance paid *IN FULL* for the two PT visits - but later I was informed by my car insurance company that NYS has a ridiculous law whereby if you're injured in a public transit accident (I was injured on an MTA bus) and if you own a car, your *car* insurance company must pay your medical bills (there's obviously no connection between a bus accident injury and owning a car, but far be it for me to understand the crazy laws enacted by our state legislature). My health insurance company had already paid 100% of my medical bills (including Empire State PT), but that ridiculous law forced every medical provider to reimburse my health insurance company and to then re-bill everything to my car insurance company (!). We have a $200 deductible with our car insurance, which meant that $200 out of the *multi-thousands of dollars* would not be paid. However; I know for a fact that one of the other providers wasn't paid for part of the $200 deductible, therefore Empire State PT is NOT owed $200 (meaning, Donna W. is a *LIAR*!). Further, Empire State PT *NEVER* billed me for any balance and therefore it's an outright *LIE* for Donna W. to accuse me of not paying! And lastly, the supervisor at my car insurance company told me they'd PREVIOUSLY had a problem with Empire State PT refusing to reimburse someone's health insurance company and to re-bill their car insurance company (the same thing happened *this* time, therefore that person had to then call the *owner* of Empire State PT). That just goes to show the type of person Donna W. is (!). It should now be quite obvious why I rated Donna W's behavior so poorly (and I also find it very "interesting" that later on the *EXACT SAME DAY* Donna W. stated her [multiple] lies and I responded with the *truth*, two other people wrote a [glowing] review of Empire State PT - and to make it even *more* obvious, both reviewers had never written ANY other reviews until today). I predict that Donna W. will contact as many patients as possible to write glowing reviews of their treatment, in a desperate attempt to counteract my review. Avoid Empire State PT unless you want to contend with the owner's unpleasant and LYING wife!!

I had a great experience over the course of 5 months. The therapists are dedicated and great at…read morewhat they do. The office runs on time, and everyone there is delightful. When I walked in, I had had a massive shoulder surgery 10 weeks prior, and couldn't even sleep laying down. When I walked out today, I had a full range of motion and had started back at the gym. HUGE DIFFERENCE.

Amazing staff, they took great care of me and my recovery. The staff are so friendly, and they show…read moreyou how much they care for your recovery and your comfort.

1000000% recommend this location (despite a slight hiccup in communication during the first visit)…read more For context : I scheduled an appointment online and when the day came, I called to ensure that my Insurance was accepted and was told that it indeed was. I called beforehand because I knew I'd have to book a round-trip and didn't want to risk doing that for no reason. I showed up to the location and everything was beautiful and clean and all staff members from the entrance to the upstairs desk were absolute sweethearts. I spoke to the woman at the desk who told me there would be a (pretty hefty) charge that I was, in no way, anticipating and when I inquired as to what I was told the morning of about my insurance covering my visit, no one owned up to speaking to me/telling me this. I wasn't a fan of this part. However, the woman I was speaking to was very apologetic and even offered information of other locations that might be able to offer financial assistance which I appreciated. Cut to today's visit : I ended up having to come back because the provided places didn't offer any assistance after all and ultimately, I just felt the most comfortable at Dr. Emily's office considering how they handled our previous encounter. The women who took my blood work was INCREDIBLY informative, the woman who provided me a quick exam before seeing the doctor was AMAZINGLY comforting in my concerns and fears and Dr. Park was the ABSOLUTE sweetest in how he walked me through everything, what to expect and even gave me a care package. I couldn't have had a better hand to hold through all of this and recommend them highly.

If I could give zero stars, I would. This review is long overdue because I needed time to process…read morewhat this clinic put me through emotionally, physically, and mentally. In late April, I went in for a procedure. The nurses were wonderful and took great care of me no complaints there. However, at my follow-up two weeks later (which I chose to do with my own GYN), I was told the procedure done at Dr. Emily's clinic was incomplete. I immediately called the clinic to ask if I could speak with Dr. Park directly to understand what happened during my procedure. The receptionist told me no, and instead offered for me to come in for a second procedure and speak with a counselor. Seriously? After going through something so difficult, the only solution they had was for me to repeat the procedure? My GYN strongly advised against a second procedure due to the risk of scarring, and instead recommended medication which I ultimately followed. I truly have no idea how this place has so many positive reviews. Go at your own risk, but I personally will never recommend this clinic to anyone.

Wonderful experience here Nurse Jane is outstanding very welcoming and calming atmosphere I am very…read morethankful I was told about this place and would definitely recommend this place to anyone when first entering the place I wasn't rushed filled out my papers they made sure everything was good the Lady at the front test was also wonderful