I'm came here almost a month ago and I'm still doing foot Therpy. I love this place. The staff is…read moreamazing and the owner. I would recommend this place if you're in need of any physical therapy. The quality of care giving here is above and beyond. I'm glad this place was recommended to me by a friend. I will definitely come back if I'm in need of this kind of service again. Kyle is an excellent Therpy he has pushed me to go above and beyond and because of that I'm doing so much better. It was very hard for me when I first came here to even walk good let alone the numbness in both my feet. Kyle had brought me very far now I can walk a lot better and the Therpy isn't even over yet. Thank you to kyle you're the best and the staff love you guys. Also Emmy thank you for helping get better you're the best

My mom was a rehab patient at this center for almost a month. The care she received there was on…read morepoint. They made sure she received all the service needed and was very attentive to her personal needs as well. The few issues I may have had was addressed and handle accordingly. I appreciate the kindness and compassion (special thanks to Beatrice) shown through out her stay with the 2nd floor staff. The place was alway well maintained, a good place for a short stay. May you all continue to exemplify your very best.. Thanks you so very much

Must go to this place for all your physical therapy needs. My mother had chronic joint pain for…read moreyears. We tried two other places in Washington heights but didn't help. We went here and she started noticing difference. She is all ok now. My coworker(she went here from NJ!) also had issues with her back for long time and I recommend this place. She was very happy and all better now. Friendly staff and therapists. Best part was comparatively very less waiting period on almost all visits.

From the owner: Provides physical therapy services for patients with musculoskeletal, neurologic and orthopedic…read morecases.

Dr. Umana exemplifies the type of doctor you would want for your loved ones because he really has a…read moreway with his patients that makes them feel special and cared for in addition to providing medical care par none.

This physical therapy place is amazing. They are so kind, sweet and very welcoming. I am disabled…read moreand they have helped me so much. A year ago I couldn't walk even to the bathroom and now with a walker I can go food shopping. Apple the therapist is the best and one of. Kind

Have had two PT sessions here and have two more scheduled for next week. I don't have a lot of…read moreexperience with PT (I saw one a couple decades ago for some hockey injuries) so I don't have a lot to compare with. I was kinda surprised how many people are involved with a treatment - I had one person take me to the room, another person who came to get details about symptoms I was having, one person who applied heat pack/and electrodes for the electrotherapy, and finally another who gave massage therapy and showed me stretches and exercises to do at home. With all the people involved I feel like maybe some details get lost or confused - both visits I had I kinda felt like they wen't 100% sure about what my problems were. The condition of the interior definitely needs some love (water stains on the ceiling, a little cluttered with equipment here and there) but I don't think anything is actually dirty - the rooms seemed clean to me! My first appointment there were a lot of people in the waiting room, and I waited about 30 mins after my appointment time, and so missed a work meeting which was frustrating, but the next appointment only one other person in the waiting room everything was on time. Everyone from reception to the therapists were all friendly and nice to talk to. Today I had to reschedule one of my appointments for next week and was quick and efficient to find a new day that worked for me. I actually think that after just two sessions and with the at-home stretches that they gave me I've already felt an improvement with my leg pain, and at the end of the day that's what is most important :)

The staff at Hands-On Physical Therapy are absolutely phenomenal! Not only are they welcoming,…read morekind, and courteous towards their patrons. They also are knowledgeable, compassionate and committed to their craft and clients healing. The receptionists' caring personalities and warm greetings makes you feel at home. The therapists and their crew are responsive and encouraging as they help their clients manage challenging exercises with caution and care. I thank God for Mikee, Tahani, Matthew, Alvin, and the rest of the crew at Burke Ave, Hands-On PT!

After my first visit when I returned I returned I didn't have to give my name everyone knew who I…read morewas.(that was a plus for me) The staff is so pleasant. Hands - On is exactly what they are. You do not get one assistant and one Physical Therapist, they all work together to make sure you are properly doing what you need to do for you recovery. I would recommend this off to anyone who needs PT. This place is so happy and friendly that even the patients are laughing, talking and encouraging each other. Thank you Hands-On at 1800 White Plains Road. Barbara M.

These 2 VERY UNPROFESSIONAL!! Took over a hour to get my MRI done... I was early too! Valerie…read moredidn't care to tell me it will be a wait or anything.. The security didn't want to tell me his name and told me to shut up and leave.

I'm so frustrated with this place. The longest wait time. And the place is EMPTY!! How???!!!read more

I have never looked forward to physical therapy before, but this place is a delightful change…read more Everyone on the staff, from the front desk to the owner-manager Alex, is sincerely friendly and completely engaged. Other PT places I've succumbed to have been marked by tension in the air because the friendliness is superficial, the smiles glued on. Or the young PT staff gave me an exercise with a number of repetitions and then huddled in the corner to talk sports and their recent weekend frolics. Not so here: I feel an improvement and where I used to go home feeling depleted and pessimistic, I walk out of RSPT feeling stronger and hopeful. And aside from the congenial atmosphere, the exercises I've been asked (very sweetly) to do make sense. I don't see other patients given identical routines: the place is more like a cheerful gathering of neighbors (for a common purpose) than a factory. I can't recommend them highly enough! ==================================================== An update. Tomorrow is my last visit of 2025, because Medicare will only cover 28 visits in a twelve-month period. My enthusiasm for this practice and the people in it has only increased. The atmosphere is friendly without artifice, not the professional friendliness of people who would really rather you go away so they can continue chatting about last night's sports event. You might not notice it if you knew me six months ago, but I feel stronger and more mobile. This is not, I assure you, because I religiously do the exercises at home. (Long pause here.) But it is because the people I work with, especially Francy, Melissa, now and again Alex, Hannah, and Annabelle, have understood what exercises might help me and have guided me through them. The pleasantness begins at the front desk: Arlinda, Madeline, Michael -- all genuinely solicitous and humane. I think they understand that people come to PT with a certain amount of pain, impairment, and the accompanying embarrassment. Because of the gentle-spirited, light-hearted owner, Alex Sherman, the feeling of uncritical welcoming acceptance is felt all through the practice. I am sad to leave -- it feels like the last day of summer camp -- but I hope to be back in 2026.

Riverdale Sport PT really showed me how it feels to have a genuine care team. Most caring physical…read moretherapists I have ever met, especially Francy. I look forward to my appointments every week! Front desk is wonderful and making appointments is always easy even with my hectic schedule.

I have been to 2 other Physical Therapy offices because of my picky-ness (please don't ask) ... but…read morethis has been the most comfortable and professional. The girls are always friendly, welcoming and attentive. Oh I have to mention Patient because I can definitely be a difficult person to deal with at times, especially to track down since I'm always busy. The office is very small which I don't like much, but like I mentioned before. The girls make you feel so comfortable you forget about it. They always have the most recent magazines to read, the wait is never longer then 10min and the girls always have something interesting on the t.v while you wait, lol I would definitely recommend this physical therapy if you are in need of good care as well as respectful, friendly attention. For me there are no negatives to this place.

They take good care of my mother. Wendy makes sure everything goes as smooth as possible.read more

The customer service aspect of your business is terrible. It's impossible to reach a person by…read morephone, and after leaving messages, I never receive a return call. If I were not already involved with your services for my care, I would switch to another provider in a second. Unfortunately, I am currently stuck with the issues you have created that are preventing my care. My experience with you has shown that your operations are poorly managed, with little follow-through or genuine interest in patient care.

Do not bother with this office. It is consistently a meh experince. From the front desk to the…read moreactual ppl (IF you ever actually see them). Third party schedules you after THEY recieve the referal that somehow you still have to physically produce to them before any services. I did not call you for an appointment, you called me and made the arrangements after the company recieved a referal. Not before. That sounds like an internal problem that is ridiculous in a digital age with appointments that are offered on saturday when most doctor offices are closed. I do not know how this place is staying in business unless .... A. Some kind of fraud is being comitted .... ie ...charge the insurance company for a full visit/ services, while making attending a full visit impossible or recieving services difficult. B. Other locations are giving up profits and revenues to save a dying ship C. A combo of either abovr D.its a front of some sort cause I never see people in there recieving services or guving services