Final Update: I just had Option One out at my home today to replace my inverters and I'm very happy…read moreto report my system looks to be back to fully working. The installers were awesome and got me going quickly. So regarding the communication issues I had with the company, things happen, people get busy and sometimes delays do occur. I'm just glad we were able to get everything resolved. Pricing, I did get a couple of additional quotes and Option One blew them out of the water. Could it be those other companies assumed I needed the parts and labor? Maybe, but I was very clear that I had the parts already. Bottom line it never hurts getting quotes and going from there. Service, so I got all the paperwork done yesterday early afternoon and was scheduled today (5/1) at 8am. I do realize there needs to be a buffer between appointment time and actual arrival time, I usually just assume an hour after the appointment time. But the techs were here at almost exactly 8am. As I have very limited knowledge on solar panels, the fact none of them fell off my roof (panels or techs) and nothing blew up, then it's safe to say they did a fantastic job. In the end my system is fixed and I'm happy. Also if I ever need work done on my system again I'm calling these guys up.

I had a wonderful experience with Option One Solar. They were incredibly helpful and responded to…read moremy questions very quickly. Everyone I spoke with was kind, patient, and took the time to explain things clearly. They also helped resolve an issue that had been left behind by a previous installer, which I really appreciated. It made a stressful situation much easier to deal with. Their pricing was very reasonable, and their response time was impressively fast. Overall, I couldn't be more grateful or happy with my experience. I highly recommend Option One Solar to anyone looking for reliable and professional service.

Nippon (Linda) took the lead on my project, which was in a quagmire after the previous solar…read morecompany had declared bankruptcy and left my system inactive. Nippon came in, took charge in replacing bad wiring, worked with the County and SCE for drawing, engineering, and inspection approvals, and even added in a Powerwall -- all for a VERY reasonable price. Linda is amazing.

Can't get these guys to even come out and look at the problem without $500. Sounds like a scam…read moreoperation, and there are A lot in this world

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.

They were professional and were able to get it done in a timely manner and without any problems.read more

I am writing to formally file a complaint against UniverCity Solar LLC, located at 242 East Airport…read moreDrive, San Bernardino, CA 92408, regarding unresolved roof damage, ongoing water intrusion, broken promises, and what I believe to be negligence and misrepresentation that dates back to 2022. UniverCity Solar has visited my home on two separate occasions over the past several years to address a roof leak that developed after the installation of their solar system. During those visits, their technicians identified cracked roof tiles as the cause of the leak, repaired those tiles, and sealed the affected areas. Despite these repairs, the roof leak continued. In January 2023, I communicated directly with Aaron, a representative of UniverCity Solar, who acknowledged the damage and promised that the company would repair the interior damage caused by the leak, including repainting the roof area stained by water intrusion. Aaron repeatedly delayed this work, citing a lack of available personnel, but reassured me multiple times that the repairs would be completed. At one point, he even stated that he intended to hire a professional painter to perform the work. Trusting these assurances, I waited in good faith for over a year, during which time no repairs were made. In late 2026, heavy rains resumed and caused additional damage, including deterioration to the drywall and window sill in my dining room--the same room originally affected by the roof leak. On December 3, 2026, UniverCity Solar sent Adam to inspect the roof. At that time, they claimed to have discovered damage to a board outside the solar panel areaand abruptly stated that they were no longer responsible for any repairs. This sudden reversal is unacceptable. Regardless of any newly identified issues, UniverCity Solar previously diagnosed the leak twice as being caused by cracked roof tiles, which they stated were responsible. I relied on their expertise and professional assessment. If their current claim is that the cracked tiles were not the cause, then the company is still responsible for misdiagnosing the issue on multiple occasions, which directly resulted in delayed corrective action and increased damage. Due to the age of the damage and the prolonged delays caused by UniverCity Solar, I am now unable to file a homeowners insurance claim, as the issue is no longer considered new damage. Their failure to correctly diagnose and permanently resolve the problem has directly hindered my ability to seek insurance coverage, resulting in financial harm. Additionally, I am deeply disappointed to learn that Tim, the salesperson who sold me UniverCity Solar's services, misrepresented the company's roofing credentials. I was told that UniverCity Solar carried a full roofing license, only to be informed later by Aaron that they carry only a limited roofing license. This discrepancy further undermines my trust in the company. I am especially disheartened by this treatment given that I have provided over three referrals to UniverCity Solar, all of whom became paying customers. This level of neglect and refusal to honor written and texted commitments--copies of which I possess--is unacceptable and does not reflect the service that was promised to me. At this point, I am unsatisfied and disappointed with UniverCity Solar's conduct and believe their actions constitute negligence and potential malpractice. I am requesting that UniverCity Solar be held accountable for: * Honoring their written and verbal commitments * Repairing the interior and exterior damage caused by the roof leak * Addressing the ongoing water intrusion issue in full I processed additional complaints to the Federal Trade Commission report number 195345513 and the Better Business Bureau under the Pacific Southwest, Central & Inland California division.

We could not be more satisfied with V'S Solar Enterprise LLC and here's why…read more.. After a lot of homework and ten consultations (9 face to face and 3 phone consultations) with well known solar companies, we found V'S Solar the most professional, respectful, amiable, genuine, reasonable and very knowledgeable. V'S gave us an accurate picture of what to expect as well as an accurate estimation of timelines-including potential variables that are always going to be beyond any company's control (cities and power companies permits). V'S contract is not some complicated maze of unclear gibberish that would require expert decoding by attorneys. I checked their State License 999458 and no issues at all. The installation crew was timely, well mannered, clean, well skilled and did everything we were told they would do and then some. We've had our system online for two years now, are in the middle of winter, have had several cloudy days yet my electric bill has dropped 109% so come spring, summer and fall, we are going to be even more thrilled. V'S educated us on the importance of not over building a system that would be rejected by the utility company and create unnecessary delays. I very highly recommend V'S Solar Enterprise LLC!! I also recommend reading the hidden reviews by Yelp on this company... Lots of happy customers this company has.

Glen was extremely friendly and explained our options for solar. He came and gave quotes very…read morequickly (within a few days) and within 2 weeks everything was approved, installed, and taken care of. Apple valley, Edison, and loan company were contacted by Vs solar enterprise. Their team was very polite and quick. All questions were answered promptly. Thank you for your hard work, looks very professional. Bird net was also installed.

Discussed what I wanted, took a couple of pics of the area. Technician gave me a reasonable quote…read moreand agreed. Manual showed up at time promised, performed the work and cleaned up his mess. Above and beyond what I wanted. Highly recommend

Reasonable prices, friendly and professional. He communicated well and cleaned up his mess. Would…read morerecommend.

It has been two years since we got solar panels through sunergy. However, our solar panels stoped…read moreworking and my wife and I tried contacting the company, and they are imposible to reach. When I call their phone sounds disconnected and there are no response to our emails. Do not go with this business. Their sales people are nice, but they wont be there when you actually need them.

I seriously love my solar. Both men who came to my home today rocked. So polite and courteous. Got…read morethe job done in better time knowing it was at least a 4 man job but Rudy and Garrett did an awesome job. I recommend them to everyone.

The guys came out to my house and did an AMAZING JOB! Had an…read moreelectrical issue that no one could figure out...until Cinran came. Very professional, Punctual, and knowledgable. Thank you Cinran!

From the owner: Cinran Electrical Solutions is your trusted local source for solar installations, battery backup…read moresystems, and all electrical needs in Apple Valley, Victorville, and Hesperia, CA. We specialize in electrical Solar system installation and battery storage systems, Electrical home upgrades and E/V charger installation services to keep your home and business powered efficiently. Our team also provides Tesla Powerwall installation and other battery storage solutions, ensuring reliable energy independence and sustainability. Whether you're adding renewable energy solutions, or installing a battery storage system, Cinran Electrical Solutions delivers expert service, quality workmanship, and customized solutions to meet your energy needs.

Update: received a detailed response on 2/26 along with the note below from Nicole that they were…read moreshort staffed. Update: I emailed them on 2/23 as requested by Nicole. Will update when I hear back. Would not recommend SolarMax at this point until they improve their customer service. Look into other companies and their service reviews since you will most likely have to contact them multiple times with questions about the system/billing. They were very prompt and quick with reaching out and getting back to us when they were trying to sell us solar. However, now that we have been customers for years and our sales rep left, it takes multiple calls to even get through to customer service and then multiple follow up calls after since they have to email other departments to get an answer and do not call back. It seems like they are short staffed and for a big company like this should invest in more staff for customer service. That way they can provide the same experience we received in the beginning. It's been almost a month after I initially contacted them and my question still has not been answered. Seems like there is only one customer service rep and she definitely needs help.

My family and I had solar panels installed by SolarMax several years ago. Recently, we noticed…read morewater damage in multiple areas of our home. After inspecting the roof, I discovered a very concerning issue. When SolarMax installed the solar panels, they hired a roofing company to modify the roof beforehand. That roofing work was never properly completed, leaving a large section of the roof without shingles and exposing bare wood. As a result, there are now multiple areas of our home showing signs of water intrusion and possible mold. I immediately contacted SolarMax and informed them that this was an urgent matter requiring prompt attention. More than 24 hours have passed, and I have not received a response. I was told they would reach out to the roofing company they used, but there has been no follow-up. What I do not understand is how SolarMax could proceed with installing the solar panels, mark the job as completed, and leave our home with such a significant roofing defect. I am extremely concerned about the potential extent of the damage to our home, as well as the possible health implications for my family. I have never had allergies in the past, yet I began experiencing them shortly after the panels were installed, which raises serious concerns about mold exposure. I am hopeful that SolarMax will take responsibility for this issue and fully address both the roofing defect and any resulting damage to our home. However, I am very disappointed by the lack of communication and urgency shown so far.

Juan drove the 90-minute drive out here and fixed our solar array very quickly. We are very happy…read morewith his service.

I found Juan Carlos info on NextDoor as highly recommended. Iwas looking for certified electrician…read moreso as to ensure proper work done in this area of a my remodel. I decided to call him on a bathroom lighting issue. He responded right away and came out following day. He took care of removing the balast did rewiring and indicated the repaired light might not work properly due to incorrectv LED long bulb I had purchased. Sure enough. A few hours later I called him. He indicated he'd be back after finishing big job quite a ways from me. His communication was fantastic. He showed up after dark with the right part and completed the job successfully....at no extra charge! Who does that these days? It showed he was willing to do what it took to satisfy the customer and ensure a safely completed project. I'm remodeling a rental and very few of the contractors showed this level of work ethic. I confidently and highly recommend this company.