One of my biggest pet peeves about going to one of the big box home improvement stores, is the fact…read morethat when I can't find what I'm looking for, I also can't find any employees to help me. However, this is not the case at the Home Depot in Brownwood. This store is pretty much the same as most Home Depot's, as far as what they offer for sale, but what makes it different is the high quality of the people they have working there. Most days, when I walk into this store, I rarely make it more than 60ft inside before someone is asking if they can help me find something. The employees here seem to be happy, have friendly personalities and genuinely care about helping the customers. No matter where you are in the store, you will find someone nearby that is ready, willing and able to help you solve whatever home improvement issue that you may have. Whenever I need parts or products for around my home or I need something for my gardening/landscaping, I always stop by the Home Depot first.

I purchased a new refrigerator. There is a 48-hour window that if something is wrong with the…read morerefrigerator to call the store. The company delivering it reversed the doors. Basically, they damaged it when doing that. The longer it sat the more the door sagged. It was after 48 hours that we noticed it getting worse. I called 5 days after it was delivered. They refuse to correct the problem. We should have gone to Southwest appliance. We will in the future and NEVER buy another appliance from Home Depot.

This place is great. They have a surprising amount of inventory and the price is as good or better…read morethan the big box stores. They are very convenient for me and beats driving the distance to the closest big box location.

Their staff was so sincere and helpful! True Value personnel really care about their customers…read more True Value didn't actually carry the product I needed for my project; but, True Value direct me to where I might be able to find a "difficult-to-find" product. Can you believe it!!! They have won a lifetime customer in me. I will be sure to advertise to everyone of my neighbors, friends, relatives, AND since I'm a vet, to all veterans that: "If you want to save time and be on the receiving end of REAL service...Go To TRUE Value FIRST!"

I would greatly recommend this ace hardware store! Kaye the manager runs a good group that is…read moreknowledgeable and very attentive. the location is much closer than having to drive into Abilene with much better customer service than the big stores

Really surprised about the negative reviews. I'm always greeted and offered help. There's an older…read moregentleman whom works here that always goes out of his way to be helpful. Prices might be a hair more than the big box stores but I love having a hardware store close to my house that always seems to have what k need. Make sure you use their app for rewards; there's always coupons.

This is a large hardware store with an even larger lumberyard. What I came in for was out of…read morestock so I browsed air filters. I recently got a new A/C unit and the new one was slightly different particularly with the size air filters it takes. It has always taken two filters that lean together but now the old ones no longer fit. I've searched everywhere for the right size but I haven't had any luck. Walmart filters are more expensive compared to most hardware stores which surprises me. Pare's Hardware has some of the least expensive air filters I've ever seen so I bought two in the closest size I've been looking for. I think they will work. Service here was excellent! As soon as I walked through the door I was asked if I needed help. The man helped me locate both items I came in for plus rang up my purchase for me.

I've been in here five times now and they have had everything I was looking for because they are an…read moreAce Hardware store. Ace Hardware stores stock pretty much the same and consistent hardware and related items across most of their locations. Sometimes their prices beat big box DIY stores too. And you can't beat their service! There is always someone ready to help you find what you're looking for and friendly towards you.

This store has everything: hardware, tools, plumbing and electrical supplies, lawn products,…read morefirearms, and even ribeye steaks. Employees go out of their way to assist customers.

These people like to extort you. They say that I have to have a 3/4 ton truck to pull their skid…read moresteers and if I dont then $300 in delivery and pick up fees. Basically, go buy a truck or pay them to deliver and pick up. I wouldnt be opposed to the delivery and pick up if they would be willing to work with me but the lady that takes care of this has absolutely zero patience and is rude to boot. PS. I was a return customer. Never again!

These guys know what they are doing. Couldn't get a good deal on our tank, but they replaced the…read morevalve and we had plenty of propane on a cold night that night.

We moved to Ballinger about a month ago and our running joke is we haven't gone to hardware store…read moretoday- the team is great and Jessica is amazing- she helped us with our house painter - our HVAC work - and Electrician - we are headed down there shortly

From the owner: Higginbotham Brothers is committed to doing everything possible to provide its customers with…read moresuperior services and products that meet real needs and provide lasting value. An essential element of value HBC offers its customers is the quality of service these customers can expect from our stores.

I only been in the area for a year. I shop Abilene to Brownwood and I'm impressed. Higginbotham has…read moreeither the best price or very competitive! The folks are polite and friendly. If it takes you more than a minute to find something they are asking to help you. If they don't have the item they tell you the best place to get it for the best price. They are on my top five list!

From the owner: Higginbotham Brothers is committed to doing everything possible to provide its customers with…read moresuperior services and products that meet real needs and provide lasting value. An essential element of value HBC offers its customers is the quality of service these customers can expect from our stores.