Have been going to see Melinda Johnson for years now. She is very sweet, great at getting you…read moreinformation and makes the appointment enjoyable. The women out front are great also; they greet you and help you through the test done before the appointment. Also I called too late to make an appointment but they called me back the next morning and got it set up. Definitely would recommend her and plus her location is in the mall and next to visionworks so pick out glasses and go shop.

Dr. Johnson is WONDERFUL!! I have always worn contacts for distance, but recently (since turning…read more40) have seen my near vision deteriorate. I was constantly looking for my readers (I had 3 pair to try to keep within easy reach). Another optometrist I went to in town just basically told me, "Yeah, that's what happens when we get old."!! However, Dr. Johnson fitted me with some multi-focal lenses, and now I can see! It is great to not have to keep using those readers. She is a caring optometrist who LISTENS!

I've visited this office twice, and gotten excellent service both from Dr. Hlis and Lisa the…read moreoptician. Dr. Hlis applies an engineer's critical eye to the process to get the prescription just right, and his directness keeps the appointment on-target and efficient so that we can get done and get on with our day. Lisa is a wealth of information and experience, and was able to give great advice on glasses-shopping. Very pleased with the whole transaction, and will be coming back for any optical issues in future.

Dr Hlis is the best optometrist I have been to. He is an excellent diagnostician & saw things in my…read moreeye that could have become serious real fast. He referred me to a specialist to care for this. He has the most modern equipment & is more up to date on new procedures than most optometrists. I wouldnt go anywhere else.

My insurance recommend tso. I got good service and fast to help with everything.read more

I would give 0 stars if possible. My contacts where delivered today. It has been over 2 weeks…read moresince my eye exam. The contacts that were delivered were not for my new prescription. I might could understand if they matched my old prescription but they are not my old prescription either. MD was great but ordering contacts is a bad idea. I am completely out of contacts now and have no idea when I will get them. Previously I ordered through Hubble. I got my contacts timely and the prescription was right. I will never order from the old TSO office again. I am a RN and really need to work right now but will not be able to see to get to work or care for people who need care. Very disappoint in the service.

don't go here they will screw you big time. I went threw my company for safety glasses ,the side…read moreshields were more than the lenses, side shields 87.50 a piecex2 175.50, lenses were 120.00 my company paid for frames 197.00 , they didn't even give me a carrying case or they didn't even put on me to see how they fit. just handed them to me their you go,they screwed me royaley , they weren't nice or friendly, when I call back Kristin would even take my call, my regular glasses didn't cost that much.im so disappointed in them. I'm returning the glasses hoping they will take them back. I don't know if they will or not. go somewhere else. these are bad ruthuless people very rude people. they suck. kerrymabry

So I read the 2 views on here and noticed how old they are…read more For me I had nothing but a good experience with everyone working here. I had to wait for a bit, but they were pretty busy that day and only 1 doctor, so that's not a knock against them. People were coming in to get glasses and was taken care of pretty quick. During my exam it was nothing but polite, cheerful crew, laughing when I was joking around. The doctor was super nice and explained everything completely while we looked at pictures of my eyes. From start to finish everyone was amazing. Wonderful ladies working here. Thank you one and all.

I wanted to update my review. I have been waiting on them to call me back so I can get the right…read morecontact prescription but they never call back. Each time I have had to stop by and they are so confused. I stopped by on Friday and they said the doctor ordered a new contact and they are ordering the sample. I've been waiting on their call. I will never recommend anyone go here. I thought about suing. When I went in initially they did not have the initial contacts the doctor ordered and they just gave me other trial contacts to try just to get me out the door. I have called at least 12 times left messages. Even by in person four times and sent one email. Don't really know how this negligence can exist

Okay, I'll be honest up front. I'm not the best at taking care of my eyes or wearing my contacts…read moreappropriaely, but my experience here was AWFUL! I've been wearing contacts now for 14 years. I've visited many different optometrists in many different cities. First, scheduling the appointment was very easy and painless. I was only in Brownwood for a limited amount of time, and they were able to accommodate my time crunch. (I see why now.) STRIKE 1 - The receptionist asked me to come in a little early to update my file since it had been several years since visiting Dr. Kramer. (I had been living somewhere else for several years and had visited other optometrists.) I arrived 15 minutes before my appointment, and the office was locked and all employees were gone to lunch. At 3 minutes til my appointment time, the receptionist and Dr. arrived back to the office from lunch. The receptionist did the initial tests (the air puff thing, the hot air balloon/farmhouse image, etc). During these test she "man-handled" my head to put it in the correct locations rather than telling me where/how to place my head. STRIKE 2 - Dr. Kramer determined during the visit that I "abuse my contacts". Okay, fine I don't take great care of them. I'll admit that. However, he decides he is not going to give me a my contact prescription. He will only give me a prescription to get glasses. The biggest problem is that there's no business in town that can make glasses in the amount of time I have left in Brownwood. Dr. Kramer knows all of this from our conversation during the visit.. He suggests I travel to Abilene to have my glasses made at Lenscrafters or another business that can produce them in an hour. Problem is, I can't see! I don't have contacts or glasses to wear in the meantime, to drive to Abilene, or to return home where I could have the glasses made. Dr. Kramer finally decides he'll provide me with a pair of contact to wear until I can get glasses, but he demands that I throw them away as soon as I have glasses. Dr. Kramer proceeds to put the contacts in for me. In the past, I've greatly enjoyed having someone put the contacts in for me...not this time! STRIKE 3 - Now, it's time for me to pay. I have been given a prescription for glasses, but will not be receiving a prescription for contacts. The receptionist rings up my bill and includes the contact fee. I explain to her that I am not being given a contact prescription, therefore I should only be charged for the glasses exam. The receptionist then explains that though my prescription is being "held hostage", I still received the exam and must pay for it. At this point to not expose my temper, I pay and leave. STRIKE 4 (as if I needed another) - Even if I were going to be able to get my contact prescription, Dr. Kramer requires a follow up visit before he'll give you your contact prescription. This for me would require coming back to Brownwood in 1 - 2 weeks. I don't have the time for this! In summary, I'll be getting a second opinion....and informing everyone that may need to know what a terrible experience I had at Dr. Kramer's.

Dr. Hlis was absolutely amazing!!!!!! My husband is a welder and I had called several eye clinics…read morein the area to try and fit him in to see the Doctor because he had got a piece of metal in his eye; Commerce Square Optical was the only eye clinic within a 2 hour radius that would fit him in. I am so thankful for Dr. Hlis. He is friendly, professional and very personable. I would highly recommend Commerce Square Optical.

I do not recommend Commerce Square Optical. The doctor is very rude and talks down to patients. He…read morechanged up my prescription and told me I had several eye problems. I spent $600 in glasses that ended up being blurry and making me dizzy due to the wrong prescription and he wouldn't do anything about it. I just went to another eye doctor that said I have healthy eyes and the prescription there was the same as my prescription before I went to Commerce Square and had so many problems.