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General Surgery of Lancaster

5.0 (1 review)
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The Heart Group of Lancaster General Health

The Heart Group of Lancaster General Health

1.3(6 reviews)
2.8 mi

They have improved since i started with them many years ago. However I still have issues with them…read more I send messages via MyLGHhealth. They respond but heir replies tell me they didn't comprehend what I wrote. Communication is poor. Dr recommends meds to lower my diastolic numbers because of an aortic aneurysm then gives up saying my numbers are now good when they are the same as when he first decided they needed lowering and started prescribing meds. So now I'm running drugs through my body without getting results! Seems unwilling to keep with the plan and keep trying meds until we find what works and with side effects I can tolerate. Most nurses i speak with when i call are pleasant, but a few are not helpful in any way. Recent blood test was prescribed. Got a message from a nurse that I was late on getting the test. In all my blood tests over decades with a variety of Dr's I've never heard of such a thing. I get the tests when it suits me and have never been given deadlines. They make demands on me but they rarely do what they are supposed to do. I don't get the impression that they are interested in listening to me. I finally had to tell my Dr that I make all decisions concerning my health. He can recommend and educate but I make the final decisions unless I am unconscious. Then he makes the decisions following my advanced directives.

This place is an administrative nightmare. Twenty-minute+ wait time to make an appointment (in…read morefairness this was back in September). Follow-up visit necessary in late April, advised to call in early March to set up appointment. Here it is, March 2, and was just told no appointments are available in April or May. BTW, wait-time for a scheduler has improved, but only to a 13 minute wait. Still ridiculous. OK, let's do an appointment in June. "Sorry, we only schedule 2 months out so June appointments aren't available yet". Umm, is it still 1962 and you're scheduling with a ratty old appointment book with cross-outs all over the place? Avoid the stress (it'll be good for your heart) and find a cardiologist not affiliated with this train-wreck of an organization. It's a great idea but the implementation has failed on every level. p.s. Just when I was pondering that it couldn't be more difficult trying to deal with this group, I received a phone call with an offer of an appointment in May, but it's 15 miles away, 12 more miles from the office I called, so yeah, they did manage to make it even more difficult.

General Surgery of Lancaster - surgeons - Updated May 2026

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