AVOID AT ALL COSTS We cannot recommend Hide Studio or Hanin Smith in any way. What started as an exciting project that we patiently saved for turned into one of the most frustrating and expensive experiences we've ever had with a business. Hanin presents herself as professional, caring and passionate but in reality is quite opposite. She lacks accountability, is dismissive, and refuses to address concerns. Instead, she twists things around and makes personal jabs. She basically WASHED HER HANDS with us once we raised concerns and dissatisfaction with our room after the install day. From the beginning, there were red flags regarding transparency and communication. Despite our concerns, we trusted Hanin and Dominique to execute our vision. I provided an organized, detailed list of items- including dimensions, rooms, how many etc. based on my prior experience working in an interior design studio. I specifically emphasized the need for performance fabric (due to a cat, dog, kids and entertaining) and appropriately scaled furniture. These were the two main reasons we hired professional designers. This should of made it simple to have all the specifications. Yet, despite clear requests, they IGNORED OUR SPECIFICATIONS and delivered items that didn't align with what we desired. So once we raised concerns, instead of taking responsibility or trying to come to some resolution, they hid behind rigid, one-sided policies rather than making an effort to correct or make things right. Hanin repeatedly DEFLECTED BLAME and refused to engage in a reasonable discussion about solutions. Her only offer was to buy back items at a fraction of what we just paid- but only if we spent even more money ordering replacements through her. NO THANK YOU. Major Issues We Experienced: * Payed over 50% for window treatments we never received. Hanin canceled the labor, but we never received the fabric and hardware. * Spent $2000 on accessories during install day that we never saw before or approved. They were boxed up as Hanin delayed pickup for weeks. We returned 90% of them and still have not received the credit. She also charged pick up & restocking fees. She kept pulling money out of the credit we had through wire transfer. * Received a sofa in the wrong size. We payed for a 98"L x 35"H x 41"D, but what arrived was 94"L x 31 'H x 39"D. The back skirt was also defective. When we addressed the issue, Hanin claimed WE MEASURED IT WRONG and refused to fix it. We had no choice but to buy another sofa from elsewhere, which added unnecessary costs. *Ordered a sofa table that would of been 2" taller than the back of the sofa that came in too short. When we tried to cancel due to the backorder and other sizing issues, she only refunded 50%. * A coffee table that we now have to sell at a loss. The color is completely off and doesn't coordinate with anything in the room. *Four Lounge chairs that are comically short. We should have double checked whether Hide Studio actually honored our specifications for PERFORMANCE FABRICS AND CORRECT SIZING. Instead, Hanin's response was, "You approved them." But isn't it a designer's job to ensure client requests are met and that the room looks like a professional did it? * Two side sofa's that we assumed were in performance fabric turned out to be dry clean only. One of our biggest priorities in hiring a designer was sourcing durable, easy to clean fabrics that could withstand pets, kids, and everyday life. Despite emphasizing this need, Hanin provided sofas that are not performance fabric at all. We found they are grade S. Now, our cat has already marked them with his nails (with trim and caps), and we need to cover them every day just to prevent further damage. This completely defeats the purpose of investing in new furniture. *Paid over $3600 in warehouse fees and never received a breakdown or clear invoicing. After multiple attempts to resolve these issues fairly. Hanin has been unwilling to negotiate in good faith. We even attempted mediation- which was clearly outlined in the contract- but she outright DECLINED. She said we were harassing her. At this point, our only option is legal action. The lack of professionalism, responsibility and customer service is STAGGERING. I really tried to avoid writing a negative review and hoped that she would come to some kind of resolution after many months. We would of been happy with getting partial buy backs and returning the items that weren't right but that was never an option she gave us. I feel compelled to share our experience to help someone else avoid this situation. If you are looking for a designer who truly listens, respects their clients and takes accountability, LOOK ELSEWHERE. There are plenty of talented and ethical designers out there that wont leave you fighting for refunds on misrepresented items or bad design. Do yourself a favor and avoid this firm. If we can help just a few people then this review will be worth sharing. read more

Unprofessional, no transparency with costs. Original reason I had requested services was not satisfactorily addressed. You do not get to see furnishings until it arrives. Quality of services lacking especially with trying to communicate concerns. read more

Working with Hanin Smith was a very positive experience. The results of my renovation greatly exceeded my expectations. I hired Hanin Smith to design a complete renovation of a downtown San Diego condo. She was there from the beginning, designing the kitchens and bathrooms to the end picking out furniture, rugs, plants, and artwork. The problems I was facing were my complete absence of design skills, difficulty in relinquishing control, and trying to complete a major renovation on-budget. She helped by providing these solutions by trying to understand how I make decisions and what my "style" actually is. She gently steered me away from several bad decisions that I almost made. The process of working together was pleasant, collaborative, and ended with outstanding results! read more

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We contacted Hide after seeking pretty heavily for a designer. Most of the designers we had contacted weren't really our style. Either too conventional, too 'elegant modern', too busy, or too far away. I was first drawn to Hide by the baby room they did with the hands and Marshall stack fridge - so cool. We enjoyed our initial consult. We quickly got paired up with Alex and she was great. We appreciated that she got us renderings of our new addition, did an awesome job w mood boards, and was collaborative in understanding and helping us find the right style and pieces for our home. The price was good, the ordering of materials and products was convenient, and she saved us a lot of time by being knowledgeable and having good recommendations. We love the work! read more

I had been wanting to remodel our house for some time. I had found HIDE on Instagram and immediately connected with their aesthetic. They were excellent with the overall design, recommending vendors/contractors, and execution. It was a stressful time having the whole house torn up, and they provided assurance that everything would work out(especially in the face of all the supply chain issues and delivery delays from the vendors). The end product was amazing. New kitchen, new flooring throughout the entire house, and interior design for a majority of the house. Their ideas translated into a beautiful home. Every day, I look at my house and think "This is exactly what I wanted." read more

Working with HIDE Studio was a most amazing experience with an even better result! I've never used designers before (and I interviewed lots of people). and I will not do another project without HIDE! Gia and Hanin (and their team) are not only amazing designers, they are wonderful humans. They helped me through the entire design process, explained their ideas and suggestions, and taught me more than I ever thought I'd know about design! They respected my price points and were endlessly patient when I changed my mind about anything (I'm the first to admit I'm picky). I have a house with a lot of funky angles and unusual spaces, and they did an exceptional job helping to make updates to make my house not just more beautiful, but also functional and practical. They also helped coordinate with an amazing general contractor. I LOVE my space, and adored working with them. If you are considering having anyone help you with your space, from finishes to furniture and styling and anywhere in between, don't look any further! I don't think this team could be beat! read more

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We LOVE Hide Studio! We've been working with Hanin, Gia and Ashley for over a year and couldn't be happier with how our home has come together. They are friendly, super prompt, super intuitive and really skilled in all they do. They also have an incredible team who does installs and they help every step of the way to make it all run smoothly. We specifically had HIDE help us in redoing a main and powder bath with wallpaper, lights, etc. We also had help with new lighting for all of our downstairs and new furniture pieces that bring it all together. The whole HIDE team is fun to work with and it's a pleasure to work with them to make our joint vision come together. Cannot recommend them highly enough! read more

Hanin saved me. We experienced a pipe leak where the first floor of our home was almost entirely ruined. This happened during a period when we couldn't exactly handle it -- I started a new job requiring a lot of travel and we have two young children. I'm also terrible at decorating but have always wanted my perfectly put together home (read: tough client). Hanin literally saved us -- she understood exactly what we wanted, even when we didn't really know! Hanin helped us with paint color selection (for cabinets and front door), layout and design of conversation and living rooms, sourcing tile, stone and hardware for kitchen, powder room design, window treatments and preliminary living room built-in entertainment center design. Hanin presented ideas and executed flawlessly. Working with Hanin was a joy, and during a time that was stressful and overwhelming, she came through time and time again, always with a smile and comfort. I cannot say enough how much I enjoyed working with Hanin -- and of course, the finished product is amazing! read more

I needed to remodel the kitchen in my condo. I was referred to HIDE Studio through a friend. I had previously remodeled 2 kitchens and had never used a designer, but thought, "oh, I'll give this a shot". Hands-down it was one of the best decisions made in this project. Hanin and Alex were easy to work with and very engaged in the project. They helped not only in the initial design, but in the selection of some of the contractors needed for the work that my GC doesn't do. (e.g., stone, slab fabrication). They of course offered thier recommendations thought the project, but also asked for and listened to my needs of "how I use my kitchen". They were flexible when we discovered some unexpected issues during demo and quickly altered the design. The end result is an incredible kitchen that is so easy and productive to work in. I can't recommend HIDE Studio enough. read more

"I can not rave about Hanin at Beachy Boheme enough! My overall experience was so wonderful, I am ready to hire her for our next room. The transformation she created was beyond anything I could have imagined or done myself, (yeah right)! Hanin is an an exceptional listener. From day 1, she heard what kind of space I wished for my family and she led me on an incredibly journey of beautiful and not to mention, affordable options! Hanin has dedication and passion for her projects. Not only does she have an eye for style, she will get down and dirty without hesitation to ensure the space is absolutely perfect. If you want to LOVE the space you call HOME, call Hanin. You will not be disappointed." I have shared a few before and afters. read more

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Beach Boheme's team helped me remodel a house that was old and deteriorated to a modern beach house. From the amazing kitchen and dining area, to bathrooms and living room space. They were very professional and clear when certain things were not their area of strength. They were budget conscious and kept us updated regularly. As a result, we were very satisfied with their work and always receive lots of compliments!!! read more

I have had such a wonderful experience working with Hanin and Alexandra on a recent remodel. Once we got into the nitty gritty of my project, I mostly worked with Alexandra. She is absolutely amazing! Her design ideas were always exactly what I was looking for and she has such a calm, patient, and pleasant demeanor. She is a joy to work with. The whole team was wonderful and provided a great design experience. I highly recommend! read more

Hanin is great! I was really stuck on what to do for window coverings in our new house. She came in and knew what to do right away. She found the best fabric that matched our style and hooked us up with a great vendor. Thanks Hanin!!! read more

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I hired Hanine to help with a new townhouse I purchased. She transformed two living rooms in a way I could have never done myself. Hanine is amazing at listening to your vision and then making that come to life. I have referred her to a number of people. My only hope is she doesn't get too busy that she can't help with my other projects!! read more

Hanin is wonderful to work with! I have never used a designer for home projects and my first experience with Hanin has not disappointed. Hanin was able to put the concept in my brain into a visual program to make it come to life (and also realistically see what was possible with real measurements & placements). Hanin's ideas are inspiring & capture the latest trends in home design/decor. After our kitchen remodel is complete I have many more rooms I'll be tackling with Hanin. read more

Beachy Boheme helped design my dining room, living room, family room, entryway, kitchen, and front patio. I tend to have a lot of ideas that are hard to narrow down, I get stressed at the thought of all the pressure in making a final decision, and don't have the time to add anything more to my already hectic schedule. Beachy Boheme was my answer! I loved working with Hanin and her design aesthetic. She was responsive to what I wanted/needed and was adaptable to different ideas and plans. Beachy Boheme stuck within my budget, sourced furniture from diverse marketplaces, and gave me options (but not too many). Hanin handled getting window treatments beginning to end! I highly recommend Beachy Boheme and plan to use this service more in the future. read more

I originally hired Hanin Smith to help me through a remodel I had just kicked off - pick out paint colors, tile and decor (furniture and additional styling elements). After a few meetings I quickly realized that I will never do another remodel or update without including Hanin in the process! Not only is she an amazing human to begin with but her ability to understand and show me my style - when I couldn't articulate it - was incredible! She helped me space plan the various areas of our house to create fully usable space - incorporating existing furniture with new pieces making the rooms coherent. She never pressured me to spend more than I felt comfortable and was fantastic at mixing high end/customized items where it made sense with less expensive ones to make the whole space come together. Hanin understood my need for practicality in every room - I have three young kids and needed to constantly balance "it looks great" with "my kids won't ruin it" and she 100% nailed it. I couldn't be happier with how my home turned out and have already started recommending Hanin to friends! She didn't just decorate my house - Hanin turned it into a home that genuinely sparks joy around every corner! I'd hire her again in an instant. read more

I hired Hanin with Beachy Boheme last year to design a guest room that could be used for kids or adults that come from out of town. My experience working with Hanin was AMAZING! I've worked with several designers over the past few years, and she was by far the BEST. I feel like she really listened to me and what I wanted for the room, then took it and came out with something a million times better than what I would have imagined. It is a special space, that feels fresh, relaxing, beautiful, and fun. The touches she added to the room were unexpected and different which I loved! She also paid attention to small details to make the room functional for what I need it for. She even got us adorable slippers in adult and kid sizes for my friends when they come. The whole process was great. She was wonderful to work with, and very detail oriented. I would, and have recommend her to all my friends! read more

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