We found this store while searching for a provider to sell one of the frozen Raw food brands we buy…read moreafter a less than "warm and fuzzy" encounter at another local store. Talk about an improvement! The staff at Northwest Pets is always happy, knowledgeable and welcomes coupons for brands when applicable. They also have tons of other harder to find brands of foods and treats. Consider me a fully loyal customer going forward!

Always a great selection and helpful staff! They carry our Open Farm grain free lamb and green…read moremuscle supplements plus the crispy cod skin treatooooos :)

Went to use their self service dog wash. It was a great experience. Clean, easy to use, helpful…read morestaff, $18, I will be using them again. My Shepsky however says that it was the worst experience of his life, 1 star, he would not recommend

In my entire life, I have never encountered such a genuinely kind and attentive employee as Lilly…read moreat North West Pet. I'm someone who has traveled to many cities and met countless people from all walks of life, yet she stands out as one of the most memorable individuals I've ever met. It's easy for a rude or unpleasant person to leave a lasting mark in someone's memory, but to remain in someone's heart as a good and kind person is rare. That's because offering a level of kindness that stays with someone for years is not easy in this fast-paced and often harsh world. What makes Lilly's kindness even more remarkable is that it wasn't toward a long-time acquaintance or a family member, it was to a complete stranger walking in as a customer. She went above and beyond to help, explained everything in detail, and did it with such sincerity that it left me truly moved. If there's any other way beyond this google, yelp review to help her receive recognition or benefit for her exceptional service, I would love to know. People like Lilly make the world a better place, and I hope she knows the positive impact she's had on me.

After a last minute cancellation of dog walking services for our vacation, we luckily found Zen Pet…read moreCare Services! Chris and Elisha were extremely responsive and accommodating. They were able to come out to meet our dogs within just a few days and we could not have been more thankful! We'll definitely be contacting them for our future needs!

He Lost our dogs in the foothills. Our dogs found their own way and ended up on Capitol Blvd…read more Thanks to some good Samaritans, who grabbed them off Capitol Boulevard and pulled them in and gave us a call. our smaller dog inhaled some cheat grass and ended up having a huge vet bill due to this. I wish I would've posted this earlier, but his mother is an attorney here in town and threatened us with defamation. Bring it. he doesn't deserve one star

These guys are great. Hassle free, affordable, and my yard is CLEAN. I don't even have to think…read moreabout it. They communicate well, and they are always friendly! Give them a shot!

I've been using Poop 911 for over two years. Initially, I thought it was a worthwhile investment,…read morebut my opinion has changed over time. Here's a breakdown of my experience: Pros: - Reliability: For the most part, they come rain or shine, holidays, snow, etc. Their consistency is commendable. -Communication: They always give a 10-minute heads-up before they arrive, so there are no surprises. Cons: - Service Quality: I've had to make one too many phone calls about the quality of their service. They have missed several "gifts" on multiple occasions. This past time, they overlooked one particular "gift" for three rounds. - Snow Service: This past year, they still came out during a decent snowfall, which is fine. However, they made a quick pass and left, barely collecting anything. I then received an email notification stating that because of the snow, they would charge extra one week during the spring due to all the remains likely left by the snow. This additional charge felt unfair since I was already paying for the service. - Website Usability: The website is not user-friendly at all. Additional Info: For the first year or so, I was very happy with their service, even leaving a 5-star review and writing a poem about my satisfaction. They were as consistent as the mailman, and it was truly impressive. My yard is approximately 2,500 square feet, and I have two dogs (a Chihuahua and a Beagle mix). I'm not complaining about small Chihuahua presents being missed, as that's understandable. However, I'm upset about the several missed gifts from my larger Beagle mix, in nice weather, especially when they spend less than two minutes in my backyard. It's not about the time spent but the quality of the job. If you can get the job done in two minutes, I'm all for it, but when you only spend two minutes (camera time-stamped), you better ensure that at least 90% is picked up (spoiler: it consistently wasn't). I've had to call about this issue before, and at this point, spending $17 per week for 1.5 dogs for two minutes of work on a half-assed job just doesn't make sense anymore.

I needed someone to watch my Irish Setter, Scout, and our cocker/blue heeler puppy, Boomer, while…read morewe were out of town for a few days. Before we entrusted The Dog House with our dogs, we first came and checked the place out. They have 4 main indoor dog areas. One for large breed dogs, one for medium, one for puppies, and one for senior dogs (they may also have an area for small breeds? I know they take dogs of all sizes). They have separate stall kennels for night time as well as crates if your dog is a jumper (ie: would jump over the stall wall). They also have a grassy outdoor area for the dogs to run around outside (with real grass, not fake turf that can be found other places). The indoor areas are mostly cement floor and cinder block walls with a wooden gate for going in and out. The senior dog area is the exception. Catering to older dogs who would rather be comfortable and sleep, more than play, they have dog beds and soft, comfy couches for them to lounge on. They arranged for us to bring the dogs for a half a day, so they could test them in the sleeping areas (decide if the stall or crate would be better), and see which area would be best for them during daytime social hours. They don't charge for this and I love that they place dogs individually, based on personality and temperament, not merely size. For example, Scout (our Irish Setter), is large. She is by all accounts a large breed dog. However, her temperament is super mild and she does't really have an alpha bone in her body (I've seen her go belly up submissive for small poodles). They opted to put her in with the medium dogs, which was awesome as it kept her with Boomer, who is her very best friend, and allowed her to play with dogs who are a little more her style when it comes to romping. The dogs play as much as they're up for all day indoors and every hour or so outside. Their prices are reasonable (given the level of care) and the dogs are always supervised during play. At night, they only have to go 6 or so hours before someone is there to let them out in the morning (mine go longer at home!). We decided to have them stay. They cared for them for 4 nights and we couldn't be happier. Our dogs came home happy, healthy, and exhausted from all the play. I will definitely use them any other time we are needing overnight care. I also will likely partake in their daytime daycare on occasions when I know, due to our schedules, that our dogs won't get much exercise/play time. Get to it!

Oh my goodness I can't say enough great things about this place ! My little Mickey Mouse loved his…read morebirthday cake more than you know! The dog house made it on such short notice and really delivered. Affordable and so well done ! NO ONE ELSE IN BOISE OFFERS THIS Thank you !!!

We've only had Kristy sit for once, so far, but she listened to all of my rambling about my two…read moregirls, Cali & Willow, and took very good care of them while me and my husband got a much-needed night out. Both of our dogs are rescues. Cali has pretty bad separation anxiety, and Willow is a obsessive chewer, so it's just not a good idea to leave them home alone, and we refuse to board our dogs or use doggy daycares, as they feel safer and more comfortable in their own home, so pet sitters are the best option for us. Kristy was kind, definitely a dog lover, and hung out with them for a few hours, and both of our dogs were happy as could be when we got home. It looked like they were all watching a movie together when we arrived. :) Very relaxed and in good spirits. We were pleased with the service, and so were our dogs!

We needed a dog sitter last minute for graduation weekend and NEVER leave our dog with anyone…read more Julie the owner connected me with Melanie right away and who was generous enough to let our sweet pup in her home throughout the weekend. She sent picture updates and was so welcoming to all of us. So very grateful for the care and highly recommend Julie and Melanie

I had such an amazing experience with Haley today! They got me in same day sick of unheard of! Bear…read morelooked like a new dog and smelt soo good. I going his groomer for sure! Thank you for treating my dog and I so well! 12/10 recommend

Liz Jensen is always gentle and proficient with my dogs , including my hard-to-handle one!…read more I'm so happy I found her at, Poof Pets!

I couldn't recommend a better place to trust with your furry friends…read more I have two rescue dogs (one "easy" dog - loves everyone and she isn't bothered by anything at all, and one "complicated" dog - loves other animals but he has severe anxiety around nearly all humans and most new places). I used to pick up said complicated pup from boarding and felt so guilty that he was so stressed even though he was familiar. After spending time at Happy Tails, he acts like he's moved in and has to say his goodbyes before he leaves! Night and day difference, and it brings a lot of comfort knowing they both genuinely feel safe and loved even if they're not at home. Everything is very clean, there's an awesome outdoor space, the rates are affordable, and they're happy!! Thank you, Jackie!!

My dogs love this place! I have 2 and one is super timid in social situations and she runs in every…read moretime. It is affordable, clean, great outdoor space. I can't say enough good things. Highly recommend your dog being taken care of here