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    Hidden Gem

    3.0 (2 reviews)
    Closed 11:30 am - 5:00 pm

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    Services - Hidden Gem

    Gift shops

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    2 years ago

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    The Elegant Setting - Stephanie Finkelstein, Owner and Gift-Giving Expert

    The Elegant Setting

    (2 reviews)

    $$$

    If I could give this business no stars I would. Three women were leisurely shopping at this…read more"upscale" retail gift shop. We all purchased merchandise-some regular priced and some on sale. When I inquired about gift wrap for an item I was informed that no gift wrap was available for sale items...no problem...then the sales woman proceeded to wrap a two piece crystal glass and bedside carafe in one piece of tissue and I asked her to rewrap it so that it wouldn't break. The owner Stephanie Finklestein stepped in, grabbed it out of my hand and said," Maybe you just shouldn't buy this". We were all shocked at this behavior from the owner of the shop. Another customer was purchasing several angora wraps for gifts and simply asked to be reminded what colors were available (after being forbidden to open the plastic bags to look at them) and Ms. Finklestein replied, " I just told you..." What is really interesting is that on the website Ms. Finklestein was a former social worker and "She takes pride in creating an intimate and personal shopping experience inspired by an unspoken but deep tradition of gift giving to strengthen bonds and honor memories." She talks about her people skills, deep insights into people and desire to "really know" her customers. All I can say is it must have been a rough season for Ms. Finklestein. Avoid The Elegant setting like the plague...just walk on by....there are plenty of upscale gift shops in the Hamptons where the owner really appreciates your business.

    I've been shopping here for years. Stephanie is the first person I think of when I need a gift. I…read morecan't count the number of personalized boat totes and make-up cases that I've given over the years to friends and family. And this is the only monogramming shop that I was able to bring MY OWN throw to for it to be monogrammed. I was in HEAVEN the past few weeks with Stephanie offering her "fall clean-up" sales and I actually visited the store once a week to see what new goodies Stephanie was putting out! I was so happy to be getting a William Yeoward vase for more than half-off, I didn't even mind that they had just run out of newspaper to wrap it in as I was paying. I was one of those dreaded late in the day shoppers and it was near closing time. C'est la vie - it's looks so amazing on my living room table, who cares what I brought it home in? I feel really sorry for the reviewer before me, who perhaps just got Stephanie at a bad moment - she is only human after all - and would probably have felt just awful had she thought she hurt someones feelings. I've seen her deal with some extremely rude shoppers while I've been there shopping and she does a wonderful job of keeping her composure - in situations where I'm sure other shop owners would not.

    Hamptons Carpet One Floor & Home - try our room visualizer at www.carpetone.com

    Hamptons Carpet One Floor & Home

    (17 reviews)

    Born and raised in East Hampton. My mom is building a small ADU. I wanted to get samples of luxury…read morevinyl tiles but I couldn't make it to Riverhead. I stopped at another place in Southampton and left right away because I could tell it was just beyond what we could afford. All custom everything. On a whim decided to stop at Hamptons Carpet One and it was one of the best decisions I made regarding the ADU! Eugenia greeted us and gave us an honest, up front assessment of our needs and what would work. We never felt pressured. We walked away so much informed and decided to go with engineered flooring instead of the LVT. We let our builder know about our visit. He was just as excited about the product we found. The next thing we know, we're ordering 36 boxes of engineered wood flooring that looks BEAUTIFUL. Excellent quality at an affordable price with great service. These peope know their stuff, and even when I called, and spoke to other staff, it was like talking to family. So helpful. I can't recommend them enough! I'm grateful we have a resource like them on the East End. They serve all sorts of clientele. Again, are very knowledgeable and although we didn't need them to install, they offered a great package if they did. You have to stop in at least once in your journey for the right flooring. Thank you Eugenia and the staff at Hamptons Carpet One Floor & Home!

    Today while pumping gas one of this companies trucks appeared to be about to back into me. I laid…read moreon my horn and the driver continued to get incredibly close to my car, so I continued to beep. The driver screamed at me that he had a camera in a complete anger. I am a woman alone with children. I simply did not want my car damaged. I'm not sure what this guys problem was but I know I'd never want him in my house doing an installation. I was shaken. My husband on speakerphone could hear the man screaming at me. People were staring. This employee clearly has a massive anger issue. I called the business and the woman said "I'm sorry that happened, that's the world now." No, that's your employee and their behavior was completely unacceptable.

    Hidden Gem - homedecor - Updated May 2026

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