This review is based entirely on my firsthand experience living at 22 Slate. Unfortunately, my…read moreexperience was consistently negative and extremely stressful.
During my residency, there was a serious violent incident involving a death in one of the buildings, which significantly impacted my sense of safety. In addition, I personally observed ongoing issues with drug-related activity on the property, frequent off-leash dogs despite posted rules, and dog waste left throughout the grass and common areas.
Package theft from the package room occurred repeatedly for a period of time, and to my knowledge, no effective action was taken while it was happening.
Inside my apartment, we experienced cockroach issues, which management attributed to a neighboring unit rather than addressing the problem in a meaningful way. The property itself appears to be deteriorating, with thin walls and frequent appliance and maintenance failures.
One particularly troubling incident involved a neighbor who was instructed by staff to store family heirlooms in a storage unit. Due to poor communication, those items were later discarded by an employee, resulting in a total loss for that resident. Following this, residents were informed of increased insurance requirements.
The water quality caused extreme mineral and calcium buildup. Despite regular cleaning, deposits would harden into rock-like formations in the toilets.
Our washer broke and was marked as repaired when it was not. Our clothes were locked inside the machine for nearly two months. During that time, we had to use laundry facilities in another building. When our clothes were finally returned, they were moldy and unusable, forcing us to throw everything away.
Maintenance and communication were ongoing issues. Staff entered our unit to change filters without notice. We transferred units mid-lease, only to find the new unit had a broken stove, requiring our old stove to be moved. The dishwasher later broke, and during an attempted repair, the kitchen flooded.
Around Thanksgiving, residents in the unit above us stored a very large quantity of propane tanks inside their apartment. We contacted authorities due to safety concerns and were told it was an unsafe amount. Despite video evidence, management dismissed the situation.
After I provided documentation for an emotional support animal related to my service-connected PTSD, I noticed a clear shift in how management interacted with us, and communication became increasingly hostile and dismissive.
Customer service at the front desk was consistently unprofessional and often incorrect. We were repeatedly given conflicting information about lease terms, fees, and policies. On more than one occasion, members of management acknowledged that incorrect information had been provided and referred to it as "miscommunication," which is unacceptable when dealing with legal lease agreements. Requests to see the written policies being cited were frequently refused.
When moving out, I attempted to arrange a lease transfer, something I had done previously under similar circumstances. Despite initially being given clear instructions and pricing, management later reversed course, claimed the transfer was not allowed, and then stated they had been reviewing the wrong lease due to another resident with the same name. Again, the relevant policies were not provided when requested.
These apartments are not luxury, despite how they are marketed. Fees felt arbitrary, repairs were delayed or ineffective, amenities were overcrowded, and management lacked transparency and accountability.
This was the worst rental experience I have had. I strongly recommend documenting everything and reading the fine print carefully. Based on my experience, I would not recommend living at 22 Slate.
