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    Hickory Pointe

    5.0 (1 review)
    Closed 9:30 am - 12:00 pm, 1:00 PM - 5:30 PM

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    Condominiums

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    Property management

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    9 years ago

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    David G.

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    The Addison - Bedroom inside a one bedroom at the Addison building number 2684!

    The Addison

    (10 reviews)

    They will send out passive aggressive emails, they strictly control what you're allowed to have on…read moreyour porch/balcony, and they will not treat you with respect. They value the time and money of potential residents much higher than that of current residents no matter how long you've lived there. I was walked in on while asleep and half clothed by maintenance men not once but TWICE without them knocking. This is about as close as you can get to being in an HOA without ever having signed up to be in one. They are strict and often passive aggressive including but not limited to threatening to drain the pools if residents can not "cooperate" with their rules. Children are not allowed in pool areas even with adults. I also frequently had to keep my thermostat around 75 degrees to keep my apartment above a hoodie temp. due to poor insulation. Beware.

    If you care about your money, mental health, and being respected, don't live here…read more Not only did I not get my security and pet deposits back, they CHARGED me a near ADDITIONAL $2,000 for repairs that sure as hell did not equate to A SECURITY DEPOSIT + A PET DEPOSIT + $2,000 DURING COVID. I didn't leave the place in perfect shape but as someone with family in construction and renovation I guarantee you it was NOT worth that much. What the hell is the point of a deposit at that point? Sure it has a lot of nice reviews but interesting that they're all from 8 years ago, around the time the place was nearly done being built. Likely a promotion ran where they gave some perk to people leaving nice reviews. They're nice at first but the moment you're in there it literally feels like you cannot LIVE there. You have passive aggressive management sending rude letters and emails- to the point now where any notice from a landlord sends my anxiety up the roof, even to this day when I live in a HOUSE now. Management, don't even bother responding to this because I'm not reading your responses. I don't trust you enough to give you my real name, because knowing you, you'd be awful. At this point, I don't trust you to actually be genuine in anything you say. Everything is a nice platitude to get the next lease in your roster so you can rip someone else off.

    Cross Hill Heights Apartments - Community Center

    Cross Hill Heights Apartments

    (3 reviews)

    High Crossing

    I lived in this building for two years and while I was there I really enjoyed it. I have written…read moreother good reviews for the building and thought it was the exception for the mediocre reviews from Forward Management. However, then I moved out. I had always had really good communication with the property manager Joe, so I let him know on July 30th that I would be moving out on September 10th, but would be paying through the end of my lease Sep 30th (as expected per my lease). On July 30th I asked what would be expected of me at time of move out. He basically said the norm, clean up, turn in keys, and thats all. On Sept 5th (the Sunday afternoon before moving), I received a very detailed list of cleaning that would be required in order to not be charged. This list included 50 bullet points of cleaning required, including wiping down baseboards, washing out every cabinet, "oven sparkling clean", wiping down the doors of your storage unit, cleaning the track of the sliding door, etc. Since I work at full time job, and was moving, I did my best, and definitely left the apartment in good condition. Then I got charged for 5.25 hours of cleaning, which equaled $199.50. Considering my security deposit was $199, that was the entire security deposit. As if that wasn't enough, I was then charged over 500 dollars to replace both refrigerator doors due to deep scratches. They provided a photo of a minimal scratch on one of the doors, and only that one door was noted on the check out form. Luckily I noticed this and brought it up. So my cost was dropped from $513 (on top of losing my $199 security deposit) to $240. But the scratch was so pathetic and did not require the replacement of the door. I sent 17 emails back and forth with the management of the apartment and forward management and during these exchanges I looked at the reviews of Forward Management online and realize this scratched fridge charge is their thing. They do this to many tenants, so buy the $10 buff before moving out. Additionally, Forward Management, why do you give low security deposits for those who have good credit if your goal is to be as nitpicky as possible when tenants leave. It is significantly easier to budget for a known cost than an unknown. Also, requesting payment in 10 days when you provided my itemized list 42 days after I moved out is ridiculous.

    I wouldn't recommend anyone to live in these apartments. It seems as if they make up rules to fit…read morewhat tenants they want to live there with no addition paperwork. I was interested in living there when I first moved to Madison. The tour went well.... So I thought. Until the lady who did my tour with me ghosted me for days and I had to call the property managers only for them to say I was denied with a co-signer. I feel as though they made assumptions based on my skin color that I was unable to pay because when asked paperwork stating what was necessary they had none. Then out of curiosity, I applied again for another apartment there. They somehow approved it when it was about the same price BUT, the same lady who helped me the first time tried to get me to hurry up and sign papers for an apartment I never even saw in person. She said she would send me a video via text before hand and she didn't. When reminded about the video she walked through the apartment quickly and with what seemed to be an attitude. Things were broken in the apartment and I later found out it was a sublease situation. I was not told that upfront and when I told her i wasn't interested she acted as if she was upset with me. I don't recommend any one of color tries to live here.

    Hickory Pointe - condominiums - Updated August 2026

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