Even though the owner of duplex paid New Springs to manage the owner was way to involved. His shop…read moreis right behind the unit and I felt I had no privacy. The backyard could never be used in the winter because the grass was to thin and you would sink an inch in mud from all the rain. It grew green algae as well. The management would not do a walk thru so it was your word against there's if they claim to have found something. The owner also questioned my ESA letter from my doctor. He the owner would come in every 2 months to change the filter and it was always around dinner time. There is a lot of police activity on NW 5th Ave and therefore I did not feel safe. The rent is to high for the neighborhood. They charged me 600.00 for labor to paint a few areas. Totally out of line. It was up for rent within a few days because I left it spotless.

This is the first occasion I have wished that there were more than five stars to give to a…read morebusiness. Alas, I can only give 5. Steve James, the General Manager, responded to my call for handyman work on the same day and got the job done on the same day. I am both surprised, stunned, and impressed! Their work was superb, and their rates are quite fair. I am beyond pleased.

Don't trust the management here. I put in my application and $50 for a background check and got…read moreapproved. Kept getting the runaround about when my apartment would be ready. I kept calling for 2-3 months and was just told not yet, we will call you when it's available. I had to give up and look elsewhere. A waste of my $50 background check, I was very disappointed because I have good steady income (to which I showed proof of) good credit and references - it was just me a single female with no pets. Not sure what they are looking for as far as a tenant goes but good luck to them. I know they were in the process of evictions at this time. Just to let them know you passed up an opportunity for a good tenant that is clean, quiet and pays rent on time.

Management is a joke here ! Don't trust ! The guy is so unprofessional! He takes your money and you…read morenever hear from him again after being approved. Avoided calls never returns your call complete moron !

We knew we found a nice apartment when we moved in about 6 months ago. We didn't know we had found…read morea home and community. Such reasonable rate and sooo many amenities.

This hotel should be shut down. I actually can't believe I even let my child stay there with me…read more Upon arrival the lady at the desk could barely speak English. She claimed to have to clean our room before we could check in. She was gone for about 20 minutes, put us in a temporary room that looked like something out of a bad B movie horror film. This was the only place with availability over the Fourth of July so I kinda HAD to take it. I hadn't planned on getting a room but since it was the holiday and I currently reside at home with my Mother, I wanted a little getaway for myself and my son for the weekend. Plus I thought it would be kinda cool to stay in downtown Longview, (which I happen to think might is exactly what I think longview needs a revitalized old town, do a underground tunnel walk-through town like they do an old Williamsburg through old town with the earpieces (I was told that one time there were some tunnels in Longview that are widely known about? use that to drum up revenue )or something that would drum up tourism. the bridge as sightseeing like how they have at the San Francisco bridge you know there's there's a observation deck ofsorts, Isint it the first or one of the only carabiner bridges or whatever right?)? the old town downtown has not been revitalized and cash infused and turned into a really neat like walk of sorts like downtown Vancouver doing with the harbor over there or the whatever on the water, with different artist and things kind of like Kalama is doing )my boyfriend lives right down the street. I thought it might be a little culture for my son lol. Well, once allowed into our supposedly CLEAN new room I was horrified. We went to work cleaning the room ourselves with cleaning products I bought from the next door Safeway store. The place was filthy. I took a bunch of pictures. Then to top it off, promptly at midnight, the neighboring Post Office got to work on their night shift work which was SO LOUD no one got any sleep! it's no wonder all the drug dealers hang out there lol. Nobody's getting any sleep over at that place ! Damn vampires over there ! This place is HORRIBLE. I wouldn't let my worst enemy stay there. It needs to be shut down. Oh and the impromptu BBQ under the disgustingly filthy stairs up to our room looked tasty with all the ner do wells hovering to get some dusty filth BBQ! omg it is so gross I can't even do it justice with words. Stay at your own risk! Sad that our small town is being invaded by people of I don't care what race or color you are but the same race and color buying up all the hotel motels and running them like slum lord places!!! You know who you are! Be part of the solution! Let's all make money together! You know what they say, pigs, get fat, hogs, get slaughtered. *I took a ton of photos but I cannot find them, so stay tuned, they may surface!

Worst hotel ever! I…read morepaid $240.00 for three nights. I think I was ripped off! You know there's going to be stains on hotel carpets. But when you're afraid to take off your shoes you know it's a bad room. Nasty floors. I bet they haven't cleaned them in months! The smell was horrible! Like someone sprayed cheap air freshener to cover up the smell of urine and BO. I pulled the blankets off the bed to check for bugs. No bugs, but blood and yellow stains on the comforter. Everytime I tried to use the microwave it would flip the breaker and we would loose power in half the room. Exposed wires in the baseboard heater in the bathroom. No room service! I had to empty our own trash and buy our own towels. The trash bins outside the rooms were over flowing. They said no refunds or we would've stayed at another place. One star only because they had flat screen TV's, microwave and mini fridge. Adding this a day later.... They charged me an additional $25.00 for a broken toilet seat... are you kidding me right now? I'm beyond angry! Total cost = $265.00 for three days in the worst hotel ever!

I had to make a Yelp account to express my regret for renting these apartments. The landlord is…read morebeyond rude, he Will completely ignore all your calls, emails, and even when you talk to him he thinks hes better than you. This wasn't a case where the tenant did something bad, I paid rent on time every month for 3 years even through the pandemic and I lived alone. The landlord refuses to fix anything with a proper contractor, the walls are paper thin you can hear people breathing at times, when it snows it's nearly impossible to get into the apartment complex as it's a step hill to even enter it, you will get door dings 100%, tweakers constantly go up there to shoot up in the parking lot and camp out, the manager of the apartments is absolutely useless she's afraid to talk to anyone that's causing problems for other tenants, there's constant drinking in the parking lots and grown men peeing everywhere ( you'll smell it if you move there )

If I could give 0 stars I would. I moved out of this disgusting place December of 2019 after living…read morethere for 11 hellish months. (for my first apartment it was fine and for the rent) I paid 695 for a 2 bedroom 1 bath that was INFESTED with fleas (unfortunately I didn't realize this until after I moved in) after being assaulted and having court document proving it, the landlord Jason REFUSED to move me. He even tries to deny you if you have a service animal. His response to anything he does wrong is "if you don't like it, leave." Jason dodged MONTHS of emails I sent and only responded when I said I was leaving. These apartments are disgusting

As corporate housing goes, we were so fortunate to find a short-term apartment we could rent at the…read moreHearthside Apartments (on Tibbetts Drive). Both Phil and Sharon (from Bond Properties) were very welcoming and helpful, as we had to establish temporary residence in Longview within a matter days. The secured building has a lovely atrium complete with an indoor koi pond and plenty of community seating in a relaxing open area. The permanent residents are quiet and friendly, as were the other folks staying in the corporate apartments. This is a great place to stay if you need to relocate to Longview, WA on a short-term basis.It has ample parking. We greatly enjoyed watching the trains from the living room as they went up/down the tracks. If we ever need to stay in Longview for an extended stay, it would be at the Hearthside.

Should have NEGATIVE Reviews. The rumor they Deny for ANYTHING and EVERYTHING is true. They will…read moreFIND a reason to deny you. They will go out of their way to find a reason if they dont have a valid reason. They also say they dont count TANF as income which is ILLEGAL for them not to count as an income. They also dont clean their properties properly or fix things that need fixed. ALL of their properties I viewed STUNK like wet dog, pee, mold and the floors were disgusting. One of their properties also had a fridge that needed replaced. When asked if they were move in ready they said they were so the rumors of them not properly keeping up with maintenance is also true. This company is unprofessional, disgusting, discriminatory, and absolutely horrible. Its a shame when housing is a dire need for Everyone right now and they take advantage of that. They also Have employees that are actively using drugs working for them. This whole company needs new management that actually CARE for their tenants and applicants.

So I just got done filling out a application for Catlin properties online. I would of went to their…read morebusiness and filled out an application but it states if you do that they will charge $65.00 online it cost $40.00. So it states at the beginning of the application that a person applying must have all needed documentation. It states the needed documentation is proof of income. Id. Social security card or W2. I enclosed all this with my application at the end of application it ask questions and one of the questions was did I have my housing shopping list? I am applying with a section 8 housing vocher which I had enclosed with my application. After I went through this process at the end of the application when I'm going to pay for the $40 for the application fee. I am then asked some questions and one of the questions was did I have my housing shopping list and it says yes or no and explain and I put no because I didn't know what a housing shopping list was and I explained that. I have went through a series of applications orientations and screening with Longview Housing authority. I have never once ever heard the expression are the word housing shopping list. Well after I filled out the application and I sent it this morning I receive a text message from Catlin properties which stated that my application was denied because I didn't give all the documentation and it referred to the shopping list my ng list. So I called Catlin and talk to receptionist and I explained to her what had happened to me instead of being apologetic or explaining to me what this housing shopping list was she said she didn't know but if I called the Housing authority that they could probably tell me. So I am very disappointed in Catlin properties and I am told that I will have to repay for the application if I want to apply for the duplex that I was trying to rent because of my lack of knowledge of what a housing shopping list is yet the receptionist doesn't even know what it is. So if your looking for a company to manage your property don't pick this company unless you want it mismanaged and to lose money because I did notice that out of all the websites I have checked out online Catlin properties rentals go unoccupied for months after being posted that they're available so your places won't get rent out that fast and as you can see from my story why I noticed that Columbia River properties and sharp properties go very quickly within days after being posted but not Catlin properties puts up the same duplex that I've been looking at has been for rent for over a couple months and it keeps popping up like it just came up just a few days ago but I know that's not true because it's been online for months I noticed that Columbia River properties and sharp properties they have a rental that becomes available and within two three four days it is occupied. So if you're looking for an apartment don't apply here and if you're looking for a property management don't bring your property here cuz it'll stay vacant.

beautiful grounds, maintained weekly, apts are clean and…read morehave central heat and AC some have a private garage, pets are allowed. gated maintenance is great and does a wonderful job, pool, sauna and workout room

** 2.5 stars ** Relocating to the Longview-Kelso area for a…read morenew job and just got an apartment here. They advertise themselves as Kelso's "premiere luxury apartments", and indeed they do seem to have the most amenities of any other apartment complex in the area, but there are some big caveats to note. PROS: - Nice poolhouse featuring a workout room (eliptical, treadmill, bike, few weight machines), seasonal pool, spa, sauna, public bbq grill (unfortunately it closes at 10pm so not a good fit if you like latenight workouts). - Gated entry at night which seems to decrease the risk of break-ins/theft - There appears to be ample parking spots for the number of residents. - The 2 managers seem nice and pretty knowledgeable about the complex, though several details weren't given about the application/move-in process that really detracted from our experience (see below). CONS: - REALLY THIN WALLS - unfortunately this is something really hard to tell if you're just visiting, but within the 1st couple nights we could VERY easily hear neighbors through the walls talking, singing in the shower, or using a blender at 5am. If you're a light sleeper, be very prepared to bring earplugs. - Price: Compared to all other apartments we saw in the area, this is definitely the most expensive we found: ~$1000/mo for a 2 bedroom, ~1000sq ft + 1 car covered garage parking spot. - No onsite recycling - you have to pack it all up and take it to the local recycling drop-off. Despite living in several apartments in Oregon, I've never heard of this being a thing; given that they do have a local trash drop, it really makes it inconvenient to recycle and likely encourages a lot of people to just throw everything away :-( - The water/sewer bill is NOT metered for each unit, so they calculate the total building's use and then divide the cost (presumably evenly) for each unit. It was quite the shock when we were only present in the apartment for a few days during the 1st month, and yet the water usage was still $45 (not including taxes or base fees) - again, there's really no incentive to save/limit water use with this billing method. - Really inflexible policies: The worst example was on the day that we were going to move-in. They refused to take my check for the move-in fees, saying it had to come from my wife's checking account since she's the primary tenant (even though we jointly applied and both paid the application fee). No one had told us that ahead of time! But we weren't worried because we could pay cash or a direct bank transfer of funds. Wrong - they would only take checks or money orders. It's usually easy to get that from our bank, but it was also the day of a big snowstorm that closed all the banks by noon, so we had no way to get a cashiers check that day. Instead of letting us spend just 1 night there before getting them a check the next day, they made us pay to get a hotel room. We had already paid all the screening fees, have perfect credit, AND gave a valid check from me, so I saw no reason why they couldn't help us out just a little by letting us pay the deposit 1 day late since they only now told us about the check requirement. The lack of empathy and flexibility in such frigid conditions, really seemed unfathomable. Overall, the place has been ok, but given the price you'll be paying, definitely be aware of the concerns noted above if you're thinking about staying here.

The manager doesn't answer her phone or return phone calls . When you go to the office she…read morebasically makes you feel like your bothering her

I lived hear for almost 4 years. I liked living here a lot until owner was looking to sell Then…read moresharp property managed it until property was sold horrible experience. New owner fixed the landscape and repaved the parking lot. But doesn't want to fix major problems with the inside the apartment due to no money. They raised the rent twice in 1 year! People with dogs do not pickup after there pets. Management saids they charge $50 if maintenance has to pickup poop BS. The kids at this complex are unsupervised from 3:30-5:55 they dig in the recycle cans and throw it around and now you have garbage flying around. Then you have people move out and leave there bed bug mattress and do not dispose off it properly. I do not recommend this apartment complex even if the rent is cheap..

Lunch gathering with local ladies in the lounge at a place of which I've not been before. Initially…read morenot seeing signage, I went into the coffee shop which is just inside the main entrance & to the right: a beautiful shop, which was empty at that time. So I wandered around the lobby briefly, which is lovely & not attended- essentially no one was behind the counter. Then I heard one of my friends laugh & headed in that direction: the lounge is down a hallway, also to the right just past the coffee shop. The lounge also is lovely & offers a variety of different types of seating. I opted for my usual beverage of water & was pleased that it was served in a glass & not plastic. The menu is small, just one page: I ordered a Ruben with tater tots, of which 2 other ladies did as well but with fries. Mine was one of the first orders served. Hmmm, the bread looked like it had been on the grill too long, as it was rather dark in color As additional orders came out (there were 8 of us), which was fairly quickly, the bread of the other 2 Rubens were toasted golden brown! I did eat mine as served, but regretted it, as the taste of burnt bread lingered for quite a few hours. The grease was also of issue sadly- way too much! I was constantly wiping my hands on a napkin, and I only ate half of my sandwich! For a cook to take a little bit of extra time to put the sandwich on something (paper product) to absorb excess oil off the sandwich upon removal from the grill could really make the difference Despite aforementioned, the sandwich had a good flavor: meat, sauerkraut & thousand Island dressing Well, knowing is half the battle, so next time I'll state desired specifics first. I'd give this first experience 2.5 stars

Manager is power hungry and belittles everyone. Breaks tenants laws and enters apartments when the…read moreurge desires. Would not recommend any apartments owned by this owner. Has also priced hud occupants out of their price ranges, will less services.