Avoid their service center at all costs. No communication…read morebetween the service counter and the mechanics. $2000 later, my problem still exists. A carburetor and bushing on mower deck were the only items replaced. No one told me about the bushing, but did not need a carburetor, ran fine . I was told they had trouble starting it. Took a small john deere gator over for service as well $2000 as well. I guess thats the magic number. Just hearing the mechanics complaining about the customers while I was picking up my equipment was enough. The service manager actually has a set of rules standing on a plexiglass holder on his desk that says " Customers will be charged for asking questions, and if you sit in a chair you will be charged for therapy". That little joke should tell you everything you need to know about how they feel about their customers.

I did ask for flail mower to buy in United Ag&Turf,Tyler, i was told John Derre not produce it.I…read moreordered brand new JD rotary cutter RC78B.Never was shipped,never delivered yet.In meantime i found flail mower from Baumlight and called to United turfAg.Ty,saleman,told me,they can traide in the rotary cutter,which i never saw, as used, to buy Baumlight. Funny Delership.Trying to sell brand new equipment as used .Trying to foolish customers.

$287 for a $35 part online. They said it was the difference between oem and China.. OEM is made in…read moreChina... This company is a rip-off

I bought my cub cadet mower from these amazing people almost 2 years ago. I would leave them six…read morestars if possible. I have had personal dealings with Dakota and Cody. They are amazing at customer service. Cody, one of the owners, actually spent over an hour of his time, showing me how to do general maintenance and didn't charge me for it, amazing. Dakota has such an incredible can-do attitude. After the recent storms, they were backlogged over three weeks and couldn't replace my mower deck spring but instead of turning me away, he sold me the part and gave me perfect instructions on how to do it myself. It's this kind of amazing attitude of not just saying no when it's easy but rather go the extra mile, and figure out a solution to my problem. They have a well earned lifetime customer here.

Fabulous ppl!!! Great affordable work on diesel truck and gas golf cart!!! So professional and…read morewonderful ppl.

From the owner: We repair cars, trucks , tractors, trailers and heavy equipment, and small engines.read more

Purchase of our mower to meet our needs. Listened to concerns and gave feedback that we were very…read morepleased. Good pricepoints Mod priced but customer service was amazing.

Excellent customer service, great products staff were very professional and knowledgeable on all…read morethe products and helped me make the right decision on a new Zero turn mower Ferris 400 and i would definitely buy here again no hassle buying and product knowledge made my experience outstanding just another reason i like to support local family businesses 5 Stars all the way

I left an earlier review of these clowns, this is a follow up. I ask him to change the belt , he…read morebrought it back and I looked at the list of repairs he charged $660 for. No new belt, he said the belt was good. Guess what? Lord and behold the belt broke yesterday. John Deere place just picked it up. I can not get my money back but I can warn others not to go there. He says he is swamped, I guess he just does one job a day so it doesn't take a lot to get him swamped.

I wish I could give this bozo a lower rate but one star is it. He picked up my lawnmower on a…read moreThursday and said it would return on Wednesday. FIVE WEEKS later, he brought it back. Said he was swamped. Why is he taking in more work than he can do? Did he get swamped between when he picked up my mower and the following Wednesday? To top it all off, he didn't even do the work I asked. I complained, and he said I had no choice; he was the only repair shop. He is a fool I will take it to California before he comes on my property again. This guy is worthless, he looks like he hasn't had a shower in a month and his body odor is horrendous. DO NOT USE THIS GUY FOR ANYTHING. You have been warned.

I've needed things from time to time, most recently was an extendable rod set to cut tree limbs…read more This was last year and the year before that was a mower for our gated community. The servicing of products are outstanding and the service at the desk is always outstanding and well informed with great follow up. That's all thank you.

Im looking for some new chain saws and my search directed me here. Ive driven by this…read moreplace(established 1968) for years, seen the sign but, guess I didnt have the need. When I entered I was immediately impressed by how well laid out everything was. Organized and orderly. I could see exactly where I needed to walk to in the spacious store. Shortly after arriving in front of the chain saws, I was approached by Randy. Super helpful and answered all my questions. I like that they service what they sell. This is a strong point. I didn't buy today but, will be back to spend some bucks soon.

I live in MA and found SmartDots online a couple of years back while searching for a gate to allow…read morea mower to pass through. Since then, I have purchased 2 Automower 430xh's, 2 smart gates, some cool skins, and a bunch of accessories. The pricing was very competitive, the mowers were fully updated before they were sent and the shipping was fast. The service SmartDots has provided has been impeccable. Very responsive, thorough, and they go the extra mile to ensure they keep a customer happy. I recently used them for a remote software update service. Ash sent me everything I needed, accommodated my crazy schedule, and made the process very simple. My mowers are now running the latest and the greatest and the cost was very reasonable, especially considering I didn't have to leave my house to do it. I HIGHLY RECOMMEND sourcing all your automower needs from SmartDots and having them provide ongoing service updates. I look forward to remaining a customer for years to come. Frank

From the owner: SmartDots is revolutionizing outdoor and indoor maintenance with cutting-edge automation. From our…read morerobotic lawn care systems, including the versatile Yarbo Core—designed for mowing, snow blowing, leaf clearing, and more—to advanced residential and commercial floor cleaning solutions, we make property upkeep effortless. With features like obstacle avoidance, live monitoring, and auto-recharging, our systems enhance efficiency, security, and convenience. Whether maintaining athletic fields, solar farms, corporate campuses, or your home, Smart Dots delivers tailored, eco-friendly solutions that save time and elevate every space. Simplify your life with Smart Dots—innovating maintenance, indoors and out!

This business went above and beyond to find the parts I needed to get my $8,000 mower back to…read moremowing I haven't found this kind of dedication to doing your job and helping people in along time. Great place. Thank You

From the owner: Air Cooled Engine Co. is the oldest and most qualified outdoor power equipment retail and service…read morestore in the Deep East Texas Region. Founded in 1962, and based in Lufkin; we are a fourth-generation, family-owned business built on the belief that our company should provide high-quality products along with honesty and excellent service to our customers.