WORST customer experience EVER ! Entered the store - NO greeting. Went to shoe wall with my son, picked out the shoe he wanted - NO help.Would like to add that there was 1 couple shopping in clothing and us, nobody else. We went to look at hoodies, as I carried the one shoe in my hand, still waiting for assistance - NO acknowledgement . Meanwhile the 1 sales assistant on the floor was hanging out with his friends at the counter, the lady running the register had to tell him to get the other shoe. I asked to speak to the manager, which was pointless, and explained my situation and how poorly his store was being run and how the sales associate made eye contact with me several times but proceeded to hang with his friends instead of taking care of the ONLY customer in the store. As i was leaving the sales associate spoke to me , only to infuriate me because I had pointed out his failure to do so any time that I was in the store. As I confronted him , in front of the manager, that now was not the time to speak to me and how rude he was and now was just being a punk the manager did NOTHING . POOR POOR management, POOR POOR sales associates !! NEVER will I enter this store again. By the way, I will be returning the boots that cost me $120 - I can order direct from Timberland for $62.99, free shipping. read more