They advertise free estimates but they pull the classic bait and switch. Went by for "free"…read moreestimate it was nasty weather so I left it with them. I go to pick it up and they took my truck apart that drove there . Charged me $436 for estimate and then had to pay to haul my truck home. Never ever will use caliber for anything.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Traveling thru Missouri, our car was damaged, and we had to leave it with Gary's to be repaired…read more They kept us informed of the progress of our repair, and the job they did was excellent! Highly recommend Gary's Auto services!

Great team of professionals. Their quality of work and customer service is top notch, and I tend to…read morebe very picky. They told me 3 days on my estimate and it took 3 days. I highly recommend Gary's Auto Body!

I have had multiple car repaired or repainted here. Randy the team are the best I have ever used,…read morethey fixed my Grand National after I damaged the rear, re-painted my wife Sting Ray, and made my 2011 Silverdao look brand new after we rear ended a trash truck

If I could give this place 100 stars I would. I was hauling horses on my way to my annual vacation…read moreand got stranded in Rolla with a bad transmission. I ended up meeting Randy at Al west collision who helped me get on my vacation and got my transmission fixed that week. I couldn't have asked for a better experience with Randy. I was pretty upset in the beginning but he was very reassuring and helpful. He got me back on the road and kept in contact while he was working in my truck. I know he had to really hustle to get my truck fixed within the week that I was on vacation so my truck would be ready when I came back through. I was pleasantly surprised at the total cost because a dishonest person would have taken advantage of my situation and could have charged me far more. I was in no position to argue otherwise...I was stranded. I can't imagine anyone going anywhere else for their auto repair. If you want a trustworthy auto repair place, look no further than Al West Collision. Thanks RANDY!

I have very little experience with body shops because I have never had the need for one until I…read morepurchased my most recent vehicle. I have only taken it to the dealer (which took a week and a half and they lied as to when my vehicle was going to be done and I had to make two trips to Columbia in a rental and their communication was TERRIBLE). Fast forward two years--I need a body shop again, no idea what to do. After making a claim with my insurance I hear good things about Xtreme. I give them a call, give them my information and they took care of the rest! Seriously. I had no idea what to do but they handled EVERYTHING and even explained it all to me. Super attentive, great communication! I drive a Mitsubishi so parts aren't just around every corner, and being a parts girl I know sometimes things take a while to get in. I was given a timeline and followed up with. E-mail, voicemail, and phone calls. Excellent customer service. Now, for my vehicle repairs: My Roxy is gorgeous again. I had front end damage, headlight, bumper, fender, a/c work, and a few other inside items from the damage. My car looks brand new INSIDE AND OUT. In fact they did such a good job you'd never know anything had happened. They detailed the inside and it looked better than when I picked it up brand new with 15 miles on it. I love my car and it means a lot to me. I can tell you that if I ever need anything like this again I won't even have to ask around, I will just give them a call. But honestly, I hope I never have to see them again :)

They are amazing. They are open and up front about your vehicle and what they can do. Have a…read moresystem worked out to drop car off and pick up. Staff is very friendly and courteous. Have gone several times. They want customers to be satisfied.

They took care of me quickly and did a very good job. I had a loose panel that seemed like it was…read moreready to fall off and drove by to see what they could do. Thank you guys.

Very professional. As a woman it's a little intimidating going into a "body shop" however, here,…read moreeveryone was very respectful, and knowledgeable. And took the time to explain everything I asked of them. what a neat place. You can see detail in everything they do. I only went in for an estimate, but they were courteous, and they took the time, I will go there for any of my car repair needs.

They are great in repairing body work, they fixed 2 of my vehicles after a hailstorm hit.read more

Good estimate provided quickly. Not the lowest bid…read more Convenient location. Very polite person provided detailed verbal information

After hitting a deer, my car was un-drivable and I was put under a great deal of stress because I…read morewasn't sure how good of service I'd receive out here. Larry and Collision Masters were so incredibly thorough and kind from when I walked in. Larry isn't just there to conduct business, he took me through the step by step, showing me what needed replacing or looked at - and why. He then gave me a conservative estimate of time based on all these parts and the work that needed doing. He was kind and updated me every step of the way and finished my car with 4-5 days to spare. I can not recommend this shop enough. It was an absolute pleasure meeting him and my car looks better than it did prior to the collision. Larry is a warm and caring individual who takes great pride in the work he does and you feel that when he talks to you.

I brought in my vehicle and was greeted with a smiling face. My car came back almost new. The only…read moreproblem I had was that they didn't update me as much as they said they would and did not give me a pick up date until a few days before. The only reason I even got a pick up date was because my husband went up there and had to hound the mechanics to actually figure out what was going on. I got my vehicle back and the soft top wasn't even put on correctly. Other than that, they did a great job with the paint and putting on the rest of the parts.