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HGreg West Palm Beach

2.0 (126 reviews)
Open 9:00 am - 9:00 pm

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Torn headliner proceeded to get worse, waiting for hgreg

If you value your time or money do If you value your time or your money, avoid HGreg. I purchased a 2017 Fiat from them in September with a torn headliner. When I asked about it, the employees told me, "Don't worry, we'll send you to a location closer to you and cover the repair." It's now November and nothing has been done. The customer service is awful. Danny -- the salesman I dealt with -- was completely dishonest throughout the process. Try calling them yourself: you'll go straight to voicemail, and the mailbox is full so you can't even leave a message. This has been the worst car-buying experience I've ever had.

The key is not cut and the remote was an off market remote that fell apart

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4 months ago

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Brianna

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2 months ago

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1 month ago

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9 days ago

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2 months ago

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19 days ago

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6 months ago

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9 months ago

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2 months ago

I have purchased a used vehicle that came with trove of issues such as oil leaks and electrical issues. stay away from this fucki*g place

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9 months ago

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5 months ago

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2 months ago

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6 months ago

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Brianna

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1 year ago

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Brianna

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6 months ago

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6 months ago

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6 months ago

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4 months ago

Garvey Pierre &Denson were super helpful & professional. The entire experience was a pleasure.

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2 years ago

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7 months ago

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7 months ago

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2 years ago

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1 year ago

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8 months ago

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8 months ago

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7 months ago

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7 months ago

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1 year ago

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7 months ago

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2 years ago

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1 year ago

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6 months ago

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1 year ago

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3 months ago

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2 years ago

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2 years ago

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10 months ago

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3 years ago

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3 years ago

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1 year ago

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Garvey Pierre &Denson were super helpful & professional.

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Pinnacle Motorcars - Don't look on the inside or the other side.

Pinnacle Motorcars

(11 reviews)

Bought a "Dennis Special" defender from these guys. Dealt with Dennis and Todd and it was NEVER…read moreeasy. Shipping took more than 3 weeks while they tried to find a bargain on shipping. Shoved it into a covered carrier and had to deflate the tires to 5lbs to get it in. Car arrived with dead battery at 1AM, needed jump and all tires inflated just to move it. The car was damaged in shipping and required some repaint. The title also took weeks and many phone calls until it finally arrived. The truck also came with bad alternator, some electrical wiring issues which caused the A/C to stop working the first time we drove it. Radio had no bracket installed so it fell into the box, rear seats are all upholstered MDF where tiniest screws were used to secure them into the frame and have all come out and have to be re-drilled and secured. The turbo was not connected, thermostat housing was cracked causing overheat and requiring replacement even though the car was described as "completely restored" and "running like new." Car has been in shop twice in less than 200 miles for multiple, different repairs over $2000. Main dashboard panel was not replaced, so none of light/gauges are visible. Dennis promised replacement part- never sent. Paint was $600. Dennis would not return calls for weeks, and when I contacted Todd he promised to partially cover the above and then also went radio silent. Still waiting for a return e-mail, call or the check I was promised. Unfortunately probably going to have to go the legal route. These guys make the sale and then disavow any knowledge or responsibility for vehicles which they claim to have restored/completely inspected. Buyer beware, there are many, many far more reputable dealers to buy from.

Unethical, dishonorable and irresponsible are words I would use to describe this company…read more Dennis was my best friend until he closed the deal, then when all of his promises never materialized I called the owner Todd who just kept saying yes to me so he could get off the phone. He never followed up with any of my concerns, he obviously does not care about his customers once he has your money. I just saw after 5 months Todd responded to my review so I thought I would update this. Unfortunately Todd I can not enjoy the Defender from the first day I had it delivered because it overheats, it needed a thermostat, new radiator and a coolant flush. The wipers do not work, the defroster and heat do not work, the battery light is on because the alternator is faulty and needs to be replaced. I also have numerous shorts in the electrical system and it needs a new wiring harness. Thus far I have over $3700.00 dollars in repair bills I had to pay before I could even drive the car. I sent you the receipts and pictures but you did not reply and now your trying to save your reputation with a pathetic response on yelp. Bottom line you sold me a fresh paint job on a mechanical nightmare, thanks Todd. I regret doing business with this company and would suggest to anyone if you buy a used car from them have it checked out by an independent shop. Do not take their word for it or you will get screwed like me.

CarMax

CarMax

(16 reviews)

***Long Post Alert***…read more The car buying process has NEVER been this easy! I had to call my sales associate back to make sure we didn't forget to do something So after the PB Mitsubishi debacle, I was reminded that I know someone who works at CarMax in VA. So I went on their website and got prequalified. I found the vehicle I wanted in Orlando and then reached out to my guy to see what the next step was. This was on a Friday afternoon. My guy was off that day but jumped right in to assist me. He advised me to schedule a test drive so that the car would be reserved. He looked at what I had submitted and gave me an idea of what my payments would look like and what bank I would get the loan from. He said on Monday he would call me and we would get the process done. Over the weekend, I browsed through their inventory and found another one that I may be interested in that was in NC. Fast forward to Monday (3/17/2015), I spoke to my guy told him that I found a newer model of the vehicle I originally picked out that I wanted. Provided him with the stock number and he advised me to cancel my appointment with the one in Orlando and pay the shipping fee to have the one I wanted shipped to my nearest store. Then he submitted everything to the bank. He then told me that his goal is to make sure when I get to the dealership, I won't need to do much. The ETA for was between 3/22 and 3/27. I was notified every step of the way with the shipping of the vehicle. It arrived at the Royal Palm store on the morning of 3/22. All of my paperwork was submitted on that day and reps from the store made contact with me multiple times throughout the day. By 6:30 that evening, I was at CarMax speaking with Amanda and Brogan (I think that was his name). They were perfect and had me out of there within one hour of my arrival with my keys in my hand!!!!!! I would recommend CarMax to anyone! The customer service was above and beyond from start to finish! In addition, I called a few days later asking for new windshield wipers and they told me to come one over and they would take care of it. They did, with no hassle!

Can't say enough good things about this CarMax. The sales team, the service team, absolutely…read moreamazing. Communication was great while I waited for the car. The day I picked up, everything went smoothly. After dealing with alot of other typical dealer games, they restored my faith in how buying a car should be. They went above and beyond to ensure I was happy - finding a missing gas cap I didn't even see. No sales games, no nonsense. Nothing but good things to say about these folks. I will bring my car back to them for services - worth the trip.

HGreg West Palm Beach - usedcardealers - Updated May 2026

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