Greg just gave me superior service. I needed a windshield wiper replacement. He could tell I was…read moreconcerned about the cost, and explained that I could replace just one of the wipers. When the price turned out lower than he initially told me, he was genuinely happy to see that on the screen and relay that new price to me. His demeanor was so amazing, but the icing on the cake was his putting the new wiper on for me--I'm not inclined to do things like that because they intimidate me a little. He did it so quickly and surely that it made me laugh. Please take care of Greg, Auto Zone!

I would rate this AutoZone 15 out of 10. The fellow who helped me went out of his way to be super…read morehelpful. I can't say enough about how much I appreciate him assisting a woman who knows nothing about cars. Normally, I'm lost in stores like this. I really appreciate how helpful the people who work here are especially the tall, slender fellow.

Customer review…read more Needed a part, they ordered it but didn't come it. They did manage to have one and they are very polite and friendly. Parking is very bad, not their fault but still an issue. Good experience and going to check with them if a similar issues happens again.

Disclosure: My friend going back 30+ years, Tim works here and everyone that I have ever sent his…read moreway has been treated with respect and given the utmost in courtesy. Why did I mention this? If you are not used to going to a scary industrial park to get a used part from a "junk yard", then you just MIGHT be intimidated? For most reading Yelp reviews, your actual experience with car parts is probably going to the dealership for everything or Jiffy Lube for an oil change. If you know a little about getting things a little less expensive? Then check them out. Everything from wheels, replacement mirrors, name it.....this place is worth a phone call for a used part that you need if a NEW one is not necessary. Call first however and ask for Tim......They don't necessarily keep everything on the premises, so call him so he can get it from his inventory network.

I managed to leave the lights on in my car and kill my battery. My wife and 8 month old daughter…read morewere in the car and we were running late to see a friend. I saw the Advance Auto Zone and thought I'd try my luck. When I walked in, I picked up one of the chargeable battery starters and asked if it would work out of the box. The general manager told me that not only would it not work, it would likely ruin the battery. Instead he grabbed one the store had on hand and went out in the cold to give me a jump. Unfortunately, the charge on the device wasn't strong enough. And without missing a beat he proceeded to pull his own truck around and jump my car. When the General Manager talks a customer out of a purchase and then goes way out of his way to do a good deed, you know it's the kind of place that will give you advice you can trust and won't take advantage of you. I highly recommend Advance Auto Parts.

Friendly service. I needed to replace my car key batteries. Although, they wouldn't actually…read morereplace the batteries for me due to liabilities I was able to find what I needed quickly and go about my way.

This place was exactly what I needed when I was looking for a replacement window switch on my 2008…read moreNissan Altima. The aftermarket part I'd ordered online was not programming properly so as a last resort, I was on the hunt for an original Nissan part at a local junkyard (the dealership was charging over $300 for the part). The friendly and knowledgeable staff was awesome! Kudos to whoever's idea it was to use old bus seats in the waiting area! :-) Although the place was rather dated (that classic junkyard feel), it gave me the comfort of a trusted and established business. They accept cash only and do not offer refunds. They guaranteed my part for 90 days and I saved over $200! I installed the new part and it works like a charm! I highly recommend this place.

These guys were super helpful and super easy to deal with. I had a car die. They committed to…read morepicking it up and met the schedule. I was out of town and they worked with my schedule. When I had to turn in the plates, he gave me a pro tip - use the tag and title place next to the MVA. $7 more but no wait / no appointments.

WOW - Make sure you're ready to be insulted when you call them…read more They have the parts but act like knobs on the phone to the client. I stayed polite just let it roll off my back. I used to be the Parts Manager at a Car Dealership and know that bad days happen but honestly this guy was about one of the worst and I've worked in this industry and don't set my bar high.

I call these guys every day (I order parts for a local dealership) They usually have what I need…read moreand they're QUICK! They need to work on their phone skills, though. When the guy put the phone down to look up my part he was talking to a co-worker with every other word a curse word. My incoming calls are recorded and played back to me. I would have been fired for what he did.

Came here after my battery died. Luis tested my car to make sure the starter and alternator were…read morefine and then went above and beyond to help me install my battery even after I opted to install it myself. He was incredibly helpful troubleshooting how to secure my battery's housing pack after I lost a nut in the engine compartment. Would absolutely come back here for any future concerns

I stopped by this Advance Auto Parts to pick up a couple of small things for my car. Overall, I…read morethought the store was pretty easy to navigate. Ok, maybe the store was easy to navigate because because the two things that I needed were right by the store's entrance. ;) Also, I thought the prices of my items were pretty reasonable in comparison to other auto stores in the area. Even better, one of my items had a buy one get the other half off. During my visit, customer service was fine.

on time the parts you need and excelent atention,but the best is the lower price , you save money…read moreoil time

I went over at lunchtime to buy a replacement brake light bulb. And nothing happened, eve after I…read morespoke to the counterman. Unless you are an auto repair pro or one of the counter guys' Spanish speaking buddies, don't freaking bother with this place.

Had a faulty battery for my Jetta and didn't know what to do today. Both the lady and gentleman…read morethat helped me today with the warranty and even let me borrow some tools to replace my battery. They are the best and we're very kind to me. Highly recommend!!

Absolutely fantastic experience at Carquest Auto Parts! Manny the store Manager was…read moreamazing--friendly, knowledgeable, patient, and genuinely cared about helping me find exactly what I needed. You can tell he takes pride in taking care of his customers. Excellent service from start to finish. I'll definitely be coming back and highly recommend this location!

Horrible horrible store…read more I didn't even go to this store but I had an online order I was going to pick up. It's supposed to be ready in 30 minutes but even the next day it wasn't ready. I called the store and the guy who picked up the phone is very unintelligent. I gave him my order number and he said he "can't see it" but once I called customer service they said they called the store and he was able to cancel it. I called him back to confront him about why he couldn't see my order 5 minutes ago but could now all of a sudden cancel it, he said "I just saw it." Wow. I'd give this store 0 stars if I could.

I went in the today to get brakes and rotors. They have great prices and great products. Their…read morepricing is very competitive as I have been charged much more for my brakes and rotors for my 2014 Chevy Subruban in the past. Jason and Travis were very helpful in assisting me. I would highly recommend using this company!

the manager " mike " is a horrible person to be in charge of any operation..the employee bathrooms…read morewhere never cleaned and sanitary smells of urine and other body liquids...the work condition is a slave shop with hazardous materials,chemical and building structure inside both shipping and receiving location..mike the manager who held employees to a high standard even he wasn't able to reach..this manager " mike " shady grove rd gaithersburg location..