Great job! Will bring my car back next time I need service! Great value and great customer serviceread more

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

Needed to get a safety inspection done asap. We ended up choosing this one because of the…read moreavailability and reviews about honesty. The entire process was super quick and easy. The initial dropoff was a bit confusing as there is limited parking space however we found an unmarked area in the middle of the street for dropoffs. Once we got inside the shop, the rest was easy. The shop had a lowkey vibe and theres a separate waiting room. We were surprised when we received an email confirmation that they were done as we had just sat down for lunch nearby. The entire inspection took under 40 minutes. Very happy with the service and glad we chose this place! Highly recommend if you need a safety inspection.

I always go to Boris for any car-related issues 15 year ago. I was introduced to him by a…read morecolleague. I hadn't visited his shop for over three years since I bought a brand-new Toyota Corolla, but recently someone hit the passenger-side mirror on my car. I needed the mirror fixed in order to drive, and as always, Boris came through in a timely manner. He ordered a new mirror and even installed a temporary mirror so I could drive home safely. Boris is honest, and his team is excellent. I've never had any issues with the front desk or his mechanics.

Wow! So happy I read the reviews here before going for my 3,000 mile oil change…read more I have a Subaru Forester and called them to make a reservation. No reservations needed just come on in. They close at 6 and I asked them if I could come by 4:45? Sure! Their waiting room is nice and clean with a coffee machine and water cooler. So they started working on the car immediately and told me that my car recommendations are synthetic oil, more expensive than regular. I asked them how much? They said $92 and I could change the oil every 5,000 miles instead of 3,000 if I bought the regular. They also said they can use regular oil which would not really make a difference, that's all they had to do was change the viscosity and that would be $52. I decided to go with my car recommendation and chose the $92. After a half hour it was done. Total price $92. That included oil change oil filter change to off all fluids and put air in all 4 tires because the low tire light was on. They said I didn't need to change my air filter because it was fine. Honesty is very important to me and I was impressed they didn't change the air filter when it didn't need to be changed. I think most other places would have. I will be in 5000 miles for sure!! Thanks guys!

My regular guy was busy and I had the filter so I gave them a shot. Glad I did. Quick professional…read moreservice and out the door in about 20 minutes for a good price

Pretty good for what I needed…read more I have an older car which had a leak in a place that was hard to get to, at least for me. Bought replacement parts, tire racks, etc., but I wasn't feeling it. Scheduled a morning drop-off at Roda and they were cool about it. Professional with everything including a credit for a ride home. Once they went through their diagnosis, they sent a link with all the recommendations. I deferred on a few but went with what would resolve the main problem. A few days later I got my car back and the leak (so far) is gone. When it comes to auto repair, I'd say not to skimp but also to know what you truly need.

Last Thursday I requested an oil change Service on the website that it was available to be picked…read moreup at 6:30 pm Return by 730 P.M. The next day I will see your day message that the Service could not be formed them. Please call them. I called them and they said they could pick it up Saturday morning between between 930 and 1030. Pick up pursue Brad in late but she arrived at 10:30. Just a young lady. No uniform. No ID Card. Calling me to tell him if she's here to pick up my car. As far as RODA that's very unprofessional. How am I supposed to trust a $40,000 Car to person to shows up? It says give me your car. I took a picture of a drivers license and add her my Car Keys I received a text about 1115 in the morning to take my car had arrived at the Shop 1230. No update 130. No update, so I called the Shop and they said it was in the key to be worked on. 230. No update. No response from the road to Shop. I caught an Uber to the Shop which had my expenses. $14.75. When I arrived at the Shop, there was five guys in the lobby. Just seen around. I think they were employees. And when I asked her about my car they gave me this. Oh shit look and he said oh, they're about to pull it in. The time was now three that day and they asked me if I wanted the Service after all. And I said hell. No it took you four hours not to do an oil change. That's upsurd . Give me my Keys. I fed a complaint on the road to app. I received your text and someone was gonna reach out to me. Today is Wednesday, February 11 and no one has ever reached out to me. I will never use a Service again. Worse Customer Service experience I've experienced ever, and I will badmouth this Company on social media to all my coworkers to all my acquaintance to everybody. Very very unprofessional for a business that trying to start up. By the way, you're $60 oil change out to have it done at Mr. Tire the next day for $49.95 Go figure!!!

I received my service today from Nick, and he was great. The service was relatively quick. He was…read moreknowledgeable about my car history, very professional, and made me aware of some things I might want to address, without being pushy. I was a little nervous after seeing some of the reviews from 2-3 years ago, but glad I gave them a chance! Their location is convenient and I paid what I expected to pay for my car. I'll definitely be back. Thanks Nick!

They are quick and very helpful. The manager helped me with the maintenance light, it wouldn't go…read moreoff. The last time I was there he remembered me. That's amazing.

This shop tries to scam customers who they think don't know any better…read more Had a car with the tire pressure light on. Doing some online research I figured it was due to the TPMS's battery was low and thus needed to be replaced. I have previously gotten one replaced at another shop for only $60 including sensor and labor. Only $25 for the labor if you bring your own part. Neely's tried to charge me $160 for just a 'diagnosis' which is literally a 1 min check with a diagnostic tool to find out the battery levels of each TPMS. And then they 'recommended' to replace all 4 sensors at once when that is totally unnecessary as all 4 TPMS's battery nearly never runs out at the same time. Then they want some more money for an OEM TPMS sensor when a universal Autel TPMS is less than $30 on Amazon. And Neely's will NOT install a customer provided part, even if it is brand new. Not to mention the mechanic I spoke with looks like some gang member and was super rude at that. AVOID these scam artist. If you want an honest mechanic, reach out to me and I can hook you up with one.

I recently had a tire replacement and wheel alignment at Nealey and I would not hesitate to bring…read moremy car back. Tom assisted me, and besides being friendly and professional, I felt confident that he was giving me the best recommendation for my car. They were able to get the tire in and complete the work the same day. The cost seemed very reasonable and less than what I've paid in the past. As an added bonus, they have online scheduling which made setting up the appointment very easy and convenient. I would definitely recommend Nealey.

Horrible. Pulled up w one car in front of me, 60 mins later still no movement. Only about 20…read moreemployees here. Go anywhere else but here

Most Improved MVP for Auto Care…read more I've used this oil change and car maintenance service center for a number of years. In my most recent trip, they were very helpful, quick and efficient. I appreciate going in and coming out, fairly quickly. They examined my car and reported back everything that they recommended, I opted just for the oil change. There's always a coupon online, so be sure to look for one before your next trip. All cost have gone up, so every savings counts. They have a cell phone charging station and offer coffee and tea. It was a great experience and I'll definitely recommend this service center.

FEBRUARY 2026 My family continues to experience top-tier…read morewelcomes, attentive care, and outstanding expertise at The Fields Road/Gaithersburg "The Lube Center"! Walking into their office lobby it is easily always visible that this is a very busy location, however, it's like they have eyes in the back of their head because you are always immediately acknowledged and within a short time one of their professionals engages with you attentively listen & hear what your vehicle needs - we know because their feedback and answers confirm they are stellar listeners & communicators! Hurrahs & thank you to: ALANA BURNSTEIN, ALEJANDRO MARTINEZ, JARED WELSH and BRIANA! A HUGE THANK YOU to Manager JORJE LACAYO - your leadership is transparently authentic and so palpable by us . . . each of you and all of you together inspire us to be loyal customers and outspoken advocates! SEPTEMBER 2025 I wanted to share my service experience at "The Lube Center" Fields Rd., Gaithersburg: it was OUTSTANDING! I initially met Asst. Mgr. JORGE LACAYO who was so welcoming and an engaging communicator. I then met friendly knowledgeable Cashier BRIANA who set me up for my oil change service. It was Vehicle Technician Professional JAY who made the experience of getting my vehicle into the bay, and answering all my questions exceptionally wonderful! JAY has a stellar personality that ensures loyalty to The Lube Center: personable, knowledgeable, patient, friendly, great communicator and on and on! JAY made my oil change visit experience into an "I want to only use the "Fields Rd., The Lube Center" location forever!

Quick, efficient and hassle free oil change. Five Stars…read more Noticed this place as I usually go to the Taco Bar next to it. Glad I decided to do my oil change here as they dont try to upsell on services like most auto shops do. It was $100 total for the premium full synthetic (the mid tier option). Service was completed quickly and they even gave me a coupon for a free carwash (closest location is in Germantown). Everyone was courteous also. Will be returning!

Excellent response time. Prices felt honest and reasonable. Convenient drop off/ pick up service…read more Can do everything online! If you choose to wait, there are snacks and drinks provided, along with tv and free wi-Fi. I am now a customer for life!

My favorite place to go for auto repairs and services . Honest, knowledgeable and friendly staff.read more

UPDATE: I returned to the Rockville Auto Clinic on 12/17/2025, which is not unusual since they are…read morethe only mechanics I trust for skill, honesty, and fairness. Also, it's nice to be known by one's name and greeted as a friend. Since the maintenance was routine, there isn't much to say about it, but the price is right. I drive away every time with full confidence that the job has been done right. You can pay a ton of extra money to a Dealership and hope the work is being performed correctly, or you can go here and know you paid a fair price for excellent work.

I made an account specifically to leave this review. Generally not a fan of this kind of thing, but…read moremy experience was very different than the reviews here. I came to the shop to diagnose an issue with my brakes (1) which was never resolved. Then (2) they left the car with a new issue, and refused to reimburse the cost of repairs. The folks are super nice over the phone. I was excited to finally try to locate a reliable shop that I could trust and consistently work with. Thursday 4/23 I dropped off my car with the request to try to diagnose a loud screeching and feeling of grittiness I felt when braking. These brakes and rotors were recently replaced, so I was concerned. I asked for the car back Tuesday or Wednesday the next week. Monday 4/27 Due to an unexpected work commitment, I had to pick up the car early. Jeff still took time to warm up the brakes and identified there was as issue, which we agreed would be identified by an hour of labor the next time, in which the shop would take apart the brakes to investigate. I greatly appreciated this. Thursday 5/7 Dropped off the car at night. No issues. The shop confirmed over the phone they could get this done by Friday evening. Friday 5/8 I get a call from a staff member saying that their tech had driven the car for 10 to 20 minutes, and heard and saw nothing. After calling back, I requested another individual drive the car longer to warm up the brakes. He confirmed he had done so, and saw no issue. That evening when I picked it up, I saw the shop had driven the car for a total of 1.4 miles - clearly someone here was dishonest. I also noticed the 'check tire pressure' light was on when I picked up the car, but thought nothing of it as when the tires are removed, this alarm has to be reset. Sunday 5/10 I check the tires early morning, and see one of my tires is flat. Not only had the shop lied about driving the car, they had clearly punctured a tire and left the mess for me to clean up. I was forced to cancel prior commitments on my end and pay out of pocket for this issue. Monday 5/11 I contact the shop expressing frustration about the issue, and ask them to reimburse the cost of the tire, a bare minimum courtesy, as this also had serious financial work implications outside of this issue. They tell me that "we never even took the tires off the vehicle to inspect the brakes". I'll allow you to make your own judgements. Have a good day.