I was so very grateful for the excellent service I received at Think Green Computers…read more John Hayes had exceptional skill solving a problem I encountered verifying ID.me. His patience and persistence for one hour was amazing. I highly recommend this place and the expertise of John. Maribeth Peiniger

if I could rate 0 I would. called to verify they had the part I needed. I showed up and the…read moreemployee tells me he doesnt know where anything is kept? Why hire him then? I even had to ask if he could atleast check?

Think I have left a review, previously. However, this guy was awesome! I was in and out of there in…read moreabout 30 minutes at max. Of course, you shouldn't think every repair is so easy, but it was nice. My computer is running better now than ever. The price was CHEAP!!!! This is my IT guy, for SURE! I'm sure i will need his help in the future.

My partner was skeptical of a place that had a 5 star review when he was looking to get his PC…read morefixed, but we went anyway! The reviews truly do not lie. My partner was able to get his PC fixed within ~an hour for an incredibly reasonable price! He spoke very highly of his experience, and as someone else who does comp sci/cybersecurity, he was blown away by the diagnosis set up! Will definitely come back for future problems :)

Malware city is what I call it. Don't buy anything from this company. Tech support virtually…read moredoesn't exist. I call about a device I bought from them, and how it heated up as soon as I synced my Google info to it. I never ever had this problem with anyone. Now they have my wifi and password. Somebody is changing icons, and rendered my firestick unusable. Stay away from Tech for Less. The name speaks volumes!

i have been working with Tech for Less from 2013 to now…read more. They stand behind everything they sell.. If i have an issue they handle it gladly.. out of 30 invoices i have had 2 issues. they solved them with easily.. you treat people as you would want to be treated and good things happen

Okay but a little impatient. I brought my iPad and MacBook at Best Buy where the employees are…read morejust as knowledgeable and a lot friendier.

Very disappointing experience at the Apple Store in Colorado Springs…read more I had a scheduled 2:10 p.m. appointment for a battery replacement, yet I waited 45 minutes just to check in. I was told the repair would take 1-2 hours. However, I was later told there was only one technician handling repairs and that my pickup time would be 7:20 p.m. If the store was operating with only one repair technician and could not complete appointments within the timeframe quoted, that should have been communicated upfront. There is no reasonable expectation that a customer with a scheduled appointment should wait 45 minutes to check in and then be given a pickup time more than five hours after the appointment. This was poor scheduling, poor communication, and a frustrating use of my time. Apple needs to do better at managing repair appointments and setting realistic expectations for customers.

I visited the store about 30 minutes before closing because I needed a specific cable for my dash…read morecam. While I wasn't sure of the exact name of the cable (which turned out to be a USB to Mini-B), I brought my old cord with me as a reference. When I asked an employee at the front of the store for assistance, I was directed to a couple of general areas where the cable might be located and was left to search on my own. Unfortunately, I initially purchased the wrong cable. After testing it in my vehicle and confirming it wasn't the correct one, I returned to the store and asked for help again. I was once more directed to the same section without any hands-on assistance. Eventually, I was able to locate the correct cable myself, and I appreciate that Best Buy had the item in stock and the price was reasonable. However, I was disappointed that, despite the store being relatively empty and my explaining that I was in a hurry since they were closing soon, I was unable to get direct assistance from staff on either occasion. Overall, I would give three stars for product availability, but only two stars for customer service.

Bought a 65" Samsung smart TV in November, 2025. Bought a 5yr. warranty as well. The TV has…read morefailed, and I called the Geek Squad to come out for service. The call center (over seas no less) told me that the warranty I purchased from Best Buy will not provide any repair services until the 1 yr Samsung warranty has run. They gave me the "Customer Service" number for Samsung (which is closed) and I have to have the TV serviced through them. Wish they had told me how this works up front. Now I have to deal with Samsung to get a repair. This is non-sense. Why did I pay Best Buy nearly $200.00 for a warranty that does not kick in until Samsungs's warranty expires. I suspect I will be without my TV for quite some time. Completely unacceptable!

If you value your time and need help with your computer and network, DO NOT call Alex or…read moreSpringsGeek. Stay away!! We scheduled a 9 am home visit for IT work almost one week in advance. I agreed to his price, and he knew what help we needed. Alex was a no-show. I was worried and called a few times. No reply back. I waited for a couple of hours in case there was a good reason and because I had waited several days to get this work done. I even called later in the afternoon to give him a chance to let me know what happened. Several calls into him without the courtesy of a return call. That all happened six days ago, so no excuses at this point. Meanwhile, I lost valuable time. And need to schedule someone legit to come out and help. Someone late who does not offer an apology does not return a call, does not bother to clean up his mess, and wastes your time (and money) is not worthy of your business or consideration. Meanwhile, there are a couple of legit computer experts with professional approaches to helping others and earning their fees. Alex P. from SpringGeek is not one of those people. Call Compu10 or Techno Guy Computer. Anyone but Alex and SpringsGeek. Or even buy a new computer, because it is gotta be better than waiting for Alex to no-show! Stay away from this bush league operator.

If you want a honest opinion, quick turnaround, and fair price, Alex is the one for you. I had him…read morebuild a PC for me and he's both a wizard and master of all things computer. Thank you so much!

I can't get them to answer the phone, guess I'll just go to Best Buy. What possible quality can…read morethey offer if they can't even answer the phone?!!!!!

I called this place to ask some questions about what services they provide as i have a computer…read moreI've been trying to sell and I see on google they might buy computers. Here is my interaction. First I could barely hear the guy on the phone and I had to turn my volume up, and then I had to put it on speaker because I could still barely hear him. "Then I said hello can you hear me?" he mumbled something which I assume was the business name. i said "Hi I'm looking to sell my computer and i see you guys might buy computers?" he replied very fast and low "Our buyers in on monday." I said "Oh, okay sorry im not sure what you mean." He replied again "Our buyer is in on monday." I said ookkk I don't understand whats going on what does that mean? and there was nothing but silence. I waited and then after about 20 seconds he just hung up the phone. Talk about major Red Flag. I see all these 5 star reviews and I couldn't imagine they are accurate after an experience like that.

I was in dire need to fix my computer and Jesse From the geek squad fixed it it one day when it was…read moresupposed to take up to four days. He not only had great customer service skills but also has tons of knowledge about everything when it comes to electronics. If u need help make sure you ask for Jesse! He will give u honors service at a great price . Thank you Jesse!!! From a first time customer to a forever customer, Carmen Quintana

My experience with Best Buy was extremely frustrating and disappointing, especially for an order…read morethat was advertised as being available for one-hour pickup. I placed my order on September 23 and completed the entire checkout process, including providing all of the requested information and making the payment. During the order process, I also designated another person as the authorized pickup person because they were supposed to pick up the item on my behalf. What should have been a quick and convenient one-hour pickup turned into an unnecessarily complicated process involving multiple verification steps. Instead of simply processing the order and allowing my authorized pickup person to collect it, the order continued to be delayed because of additional verification requirements. By the following day, September 24, the order still had not been completed or made available for pickup. At that point, the entire purpose of choosing "one-hour pickup" was completely defeated. I understand the need for security and fraud-prevention measures, especially when someone other than the purchaser is picking up an order. However, if Best Buy allows customers to designate an authorized pickup person during checkout, the process should actually work smoothly. Customers should not have to go through one verification step after another after the purchase has already been submitted and paid for. The most frustrating part was the lack of efficiency and clarity. If additional verification was going to be required, that should have been clearly communicated from the beginning. Instead, I placed the order expecting a simple one-hour pickup and ended up dealing with an extended, inconvenient process that carried over into the next day. For a company as large as Best Buy, I expected a much more streamlined system. A service advertised as "one-hour pickup" should not turn into a day-long or multi-day verification process, particularly when the customer has already provided the requested information and identified the authorized pickup person. Overall, this experience was a complete hassle and far more complicated than it needed to be. What was supposed to save time ended up wasting significantly more of it. Very disappointing experience, and based on this transaction, I would not rely on Best Buy's one-hour pickup service again.

First time customer for Comptech Repair. I needed help diagnosing why a new build's motherboard was…read moreshowing CPU/RAM errors. Jordan inspected it, noted that the board had some bent pins, and gave me a very fair estimate and realistic expectations. Once I approved the work, he put it under his microscope, fixed the tiny pins and tested it, showing it was now working properly. -This is the level of service we all would love- friendly, timely, honest, and fair. His shop is now my go-to for all in-depth hardware issues.

From the owner: Local in home or drop off Computer/Electronics Repair Services from a professional independently…read morecontracted Computer Repair Technician. Call today for a free quote, setup an appointment and get your computer running like new again, guaranteed. Don't forget to ask about free office like software with any service performed. Avoid paying the monthly fee for Microsoft office and still use powerful word editing software along with spreadsheet editing, power point presentations and more.

Had my back screen on my iPhone replaced and they did a great job! Thanks guys for the quick…read moreturnaround for the repair. You guys rock

Nothing has changed since the previous poor reviews. They'll tell you all the right things and do…read morenone of them. What communication there is will not be accurate. If they have difficultly fixing the item, they just put it on a shelf and wait for the customer to come in and complain. Then they'll offer a new promise, which also will not come to fruition. I don't know how they stay in business. My recommendation is to avoid J's Electronic Repair and find a reputable repair shop.