Stopped in for lunch. Pastrami sub sandwich was yummy. Calm orderly environment. Pleasant people.

My last review was a good one, this one not so much. Went in for a breakfast sandwich, ham, egg and cheese, also got a Pepsi. The bill was 13 dollars and change lol, I asked if they made a mistake and they said no. I get inflation but 10 bucks and change for a breakfast sandwich, and extra money for adding extra mayo. Hess your reviews are no longer up there and I'll no longer be getting sandwiches from you when I can go to a better place and get a better sandwich cheaper.​ read more

Add Bacon before you charge me for it $8.00 sandwich What else can I say Hess deli scam read more

Hess Store - Bacon egg & cheese missing bacon - Grocery Near Me - Port Jervis, New York

Best subs around! I've been ordering subs from them for 30 years and never been disappointed

The first sub was awesome, the second not so much but hey, everyone has bad days right? Yeah nope tonights was terrible was told there was no roast beef and clearly turkey must have been low because it was hard to find on the sub as was the Muenster cheese of ONE slice...... seriously? I literally took the minimal amount of turkey with the slice of Muenster cheese and threw away the bread because I was so annoyed. Last time we spend that kind of money for THAT kind of sub read more

the owner is a terrible person when it comes to her employees and customers. hess was the only deli in port jervis ny accepting ebt snap for cold sandwichesand now hess stop taking snap. i truly pray that hess definitely goes out of business forever. read more

I found this place due to a Facebook post in a group that said Hess had the best Italian combos in Orange County. I love Italian combos so I knew I had to take the ride and try them out. First off, parking really wasn't that great and They have a minimum of $10 for credit cards. In this day and she there shouldn't be any limit because who really carries cash these days? My friend and I had to pay together because neither of us had cash to pay separate. I will say the place was busy. The Italian combo was good but I probably wouldn't take the trip back. Sorry but I wouldn't say it was the best Italian combo in the county. read more

Hess Store - Italian combo - Grocery Near Me - Port Jervis, New York

Very good sandwiches,calling ahead is best. Also love the added hash brown on the side. read more

Hess went horribly down hill. I always try to give them another shot, but never again will I waste my money on 4 slices of Turkey and 3 slices of ham. What a shame. read more

Hess Store - If I wanted lettuce and Turkey I would have got a chef salad. There was maybe two slices of ham. Horrible...never again. - Grocery Near Me - Port Jervis, New York

I just had the homemade broccoli soup. It was just great. Hot and creamy, a good portion 4.50$ big chunks of broccoli in the soup!!! Served with crackers. They get hard rolls from Defilips in Middletown, so I get a hard roll. It was great. I eat there often great 9oct2019 Chili is really fresh and good.pictured below! Love their soups so far!!! read more

Hess Store - Chili - Grocery Near Me - Port Jervis, New York

They aren't consistent whatsoever. Chicken salad wrap is sometimes just chopped with watery sauce and other times shredded and creamy! which is what i expect.. when i ask for something to be left out or added into my sandwich, i expect it to be the way i asked. read more

Don't waste your money or health on this place. Ordered a Roast Beef hero the meat was grey and rancid covered by 2 slices of new meat. Ate some then spit it out it was disgusting. Obviously someone there likes to make people deliberatly sick. read more

Hess Store - Disgusting - Grocery Near Me - Port Jervis, New York

service is so slow. twenty minutes for a sandwich and a macaroni salad. ridiculous. sandwich was good though.

Love their subs! Clean, fresh products and great staff. Not many good sandwich places around but this one is the best!

Not what it used to be. YOU HAVE BEEN WARNED. Complete waste of money. Barely any meat in any of their sandwiches, and I'm not expecting a ridiculous amount either. But, I wouldn't mind for there to actually be a piece of ham when I take a bit out of my "Italian Sub". I used to go there pretty often. One time I got a METAL HOOK in my sub (not joking). I could have at the least cracked a tooth and at the worst tore a hole in my intestines. This was a big, solid, about one inch long steel hook. I returned it to the store, spoke with the manager (maybe assistant manager?) and they were so completely flippant it was unreal. I actually went in there with the attitude of trying to WARN them, not to be a jerk and give people a hard time .. so that whatever happened to me wouldn't happen to someone else, because let's be honest, I got lucky. That hook was in MY MOUTH. DIDN'T EVEN OFFER ME A REFUND! I SWEAR! Barely even an apology! "You want us to make you another one?" Really? I don't know! Can you maybe pass a metal detector over it first?! If that happened at a restaurant I ran (I'm a Chef), not only would I be deeply grateful for the guest warning me, and for being so understanding (and in my mind I'd be thinking 'and not trying to sue the pants off of me') .. but of course I'm giving you a free sub for your trouble! Sorry about almost killing you with a SANDWICH! Here's a $20 gift card! Please come back and give us the chance to serve you better in the future! But these people are just arrogant. I guess in this tiny town, there really aren't many choices when it comes to deli's, and Hess' let that be known loud and clear with their disdain towards customers (I had to speak to the store owner TWICE, because they REFUSED to put prices in front of their salads, so you had no idea what anything cost. That's illegal), their overpriced food, and their general "take it or leave it" attitude. I see a lot of posts here talking about their minimum purchase "requirement" to use a debit card too, and for a fact that is a violation of their merchant agreement with the credit card companies. Call Visa, Mastercard, or whatever company is behind the logo that is on the debit card you use, and tell them what they are doing and if enough people call, then they will step in & tell them to stop doing it or revoke their ability to accept the card at all. DB Mart pulled the same thing. Two phone calls from me later and that "minimum purchase requirement" is GONE. read more

Good sandwiches and salads. Always busy, so if you don't call ahead, you'll be waiting for a while.

Twice a year when I'm on my way up to a friends house in Glen Spey I look forward to stopping in here for their Italian sub with everything. They do not skimp on the ingredients. It's a very filling sandwich. The women working behind the counter are a pleasure to deal with and very friendly. The interior of the shop has a funky old time feel about it. Traveling through Port Jervis, then you must stop in and get a sub to go. read more

Hess Store - Good deli counter well stocked. - Grocery Near Me - Port Jervis, New York

Place has been going down hill on quality of food for years while the prices keep climbing. Also watched an employee check someone out with an EBT card/food stamps to pay for sandwiches and beer. Whether she was new or not they are obviously not taught properly. read more

Stopped here on Tuesday on my way home from work. Purchased a what I thought was a 1/4 lb. of smoked cheddar cheese and a extra large container of potato salad to go with dinner. Half way into preparing dinner I find out the cheese is actually turkey and the container of potato salad is SOUR!!! ‍‍ read more

Sorry to say after a lifetime of getting subs here we got a couple with about 2 slices of meat. Disappointing is an understatement.

The Big Paulie and Tumbleweed are by far the best sandwiches. Fresh bread, quality meat, great family business!

You want a hefty deli sandwich in a place packed full of small town nostalgia? You got it. The speediness of service will vary from the ever-rotating teenage sandwich makers. You can always call ahead to place your order. read more

I don't even know where to start. The quality of ingredients is unmatched and these people just know how to make a damn sandwich. The bread is bought fresh from DeFilippis which we all know means it's perfect every time. I've eaten more than my fair share of deli sandwiches and I have yet to find a deli that's better than Hess. 12/10 read more

My family loves getting sandwiches from Hess. Delicious and the staff their are just amazing.

Recently ordered several subs from them. All very, very good. I would have to say, they are quite possibly the best subs in town. Also ordered some macaroni, cucumber, and tomato/mozzarella salads with our subs. They were a little bland but passable in a pinch, a little too pricey for the quality but may order again if hungry enough. Definitely a deli to return to, repeatedly. read more

Great portions! The food is delicious and the staff was very friendly! Would recommend to anyone in the area!

Called in an order today went to pick it up only to find out that the sandwich was wrong and that the pasta salad is bad and people are probably going to end up with food poisoning. This isn't the first time I've had an issue with this place. A few months ago I ordered sandwiches for dinner and I went to pick them up only to find out that they had closed!!! It would've been nice if they had stated that they were closing soon I would've gone elsewhere but nope they closed without a word, thought or care!!! Won't be going here again. read more

At Hess' Store, you can expect there to always be 2-3 people behind the counter ready to take your order. They're usually high school students, as Hess' Store has always been a place for the local kids to pick up some extra cash. These have always been the unsung heroes of the store, because no matter what teenagers rotate through and work in the store, the service has always remained friendly and prompt, with grandma sized helpings of food. Hess' Store is legendary among people in the area for it's Sub Sandwiches (specifically the "Big Pauly"), which are affordable, large, and taste memorably delicious with anything from their homemade baked goods basket. Hess' Store has been, and will always remain a staple in Port Jervis, New York. read more

Hess Store - The storefront from across the street. - Grocery Near Me - Port Jervis, New York

The sandwiches here are some of the best in the tri-state area. I made sure to eat here 3 times while I was visiting my friends and family from the east coast. I can't ever recall getting anything bad here. Everything is always fresh and delicious tasting. They are also one of the few places in the area to make an Italian sub without having to ask for pepperoni on it. This place rules read more

Hess Store - Grocery Near Me - Port Jervis, New York

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I use to love going to Hess, after all they have such delicious food, however I got to know them and realized that they are only nice to you if they know they are getting money out of you. Old man Hess has proven to be a very nasty old man and his children are his puppets as they keep their mouths shut no matter how nasty he treats people. Needless to say, no matter how delicious their food is, I have been left with a vile taste in my mouth. read more

Bar none, no better place for a fresh sandwich. Both daughter n I love this shop.

Very good sandwiches and nice variety. Prices for various deli salads are a little high. Wasn't a fan of the tortellini salad. Overall great local sandwich shop. read more

The Hess store has a great selection of subs and salads. They've also catered group events and everyone loved the subs. Besides that, it's one of those old school corner store deli/food markets you remember from those old T.V. shows. It's gotta be the best place in Port Jervis and the staff is pretty friendly. read more

Grew up over the bridge. Since I was a kid on my bike I'd always ride over to order the Big Pauly. Now that I live in FL, I can't find a 'real' hoagie/hero (depending who's reading this..) down there. So every time I'm home I make a point to feel nostalgic and I'm so glad it has not changed one bit. They just do it right! read more

This deli has the best sandwiches I have ever found. Standard convenience store also.

Yummmmmm. Visiting this area? Go down the river!! Going down the river? You're going to get hungry!! Hungry yet? Shoulda went and packed yourself some Hess'! Don't feel like cooking dinner this summers night? I could go for a nice big sub from Hess'! So good! read more

I order from here several times a month and have never been unhappy with the service or price. The store is very quaint and smells wonderful! Not a fan of the macaroni salad, very bland and pasta is always overcooked. But that won't stop me from coming back for the subs! read more

I've only ever bought their big pauly and a beer to wash it down, but their prices are competitive and their workers are friendly.

This the best place for subs in the Port Jarvis area! Don,t miss the Big Pauly by far one of the best subs I have had anywhere on the East coast! The subs are ample and the price is very reasonable. Don't let the fact that this looks like a corner store deter you. A truly hidden gem! read more

Best italian sub I have ever had. Best turkey sub, best cheese sub...just get a sub, and tell them with 'everything'! The seasonings and blend of vinegar and mayo mix together amazingly! I look forward to it every time I visit. The italian sub here is perfection! read more