My recent experience with Hertz car rental at the Strasbourg location left me incredibly disappointed. Upon returning the rental car, I was shocked to discover an additional 70 euros charge for a small amount of mud from the driver's side floor, without any prior notification or clarification on the immaculate interior requirement. Despite reaching out to their customer service and explaining the situation, Hertz has shown a complete lack of unwillingness to rectify this. This experience has shattered my trust in Hertz as a reliable car rental provider, and I strongly caution others against choosing them due to their hidden fees and disregard for customer satisfaction. read more