We had a good experience renting a car from Sixt. As Americans, we weren't familiar with this…read morecompany, but the process of getting a car was seamless. We reserved an electric car online, and upon arrival, the staff spoke perfect English and gave us clear instructions on how to get and return the car. She even provided us a card that we could load to recharge electric cars in case we needed to do this during our rental period. We couldn't have asked for an easier car rental in a foreign country.

Sixt charged me $185/day for a Renault Clio…read more The agent quoted a price that my sister and I reluctantly agreed to - $100/day. The agent told us she had jacked up the price because it was the last rental car available in the city. We should have left then, but we were hot, tired, hungry, and had to get to a small town a hundred miles away by morning. Who knew that all the extras, which the agent assured us we needed in France, would nearly double the cost of the rental car. When I saw the charge, I called Sixt multiple times and asked them to adjust the price to a more reasonable level, but they refused. I will never rent from Sixt again. Never.

We had a very positive experience renting from this location. There was a bit of a discussion…read moreregarding CDW vs liability but the agent's English was quite good and things got resolved. We also let them know up front that we'd be driving across borders and adding additional drivers so we weren't surprised by the add-on fees which I found to be pretty reasonable. They weren't able to sell us Umweltzone stickers or Vignettes but we ended up not needing the former and the latter was easily purchased from a gas station on the Swiss border. Our car was in great shape and had a full featured Apple CarPlay system so we were able to navigate with our phones everywhere we went. Rental return went smoothly and there was not push back about a little sand on the floor mats. By far the best European car rental experience we've ever had.

BEWARE of this location!!! Do not give them your credit card receipt showing that you paid for gas…read moreto fill up the rental car. LET THEM MAKE A COPY OF YOUR GAS RECEIPT AND GET YOUR RECEIPT BACK. They KEPT our receipt and when we got back home in the states they charged us for a BIG GAS charge plus a HUGE SERVICE fee. We had filled up our car with gas. Very dishonest.

Adding one star because I received a refund from Avis. This doesn't change the other problems with…read morethis agency.