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Hertz Rent A Car

2.1 (38 reviews)
Open • 7:30 am - 6:00 pm

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Don't expect them to be open during posted hours.
Dayne D.

If I could give zero stars I would. I have rented several cars over the years for vacations and this Hertz location is simply the worst around. It started off with an agent that seems to not care about communication or caring to communicate clearly. Many times myself and others asked him to repeat himself as he was speaking such a slang language that it was hard to do business. My vehicle had a half a tank of gas, beware when being told that you have to return it at the same level it is when you pick it up because this is simply not true as per the rental agreement. I was told that it would "be adjusted" and it was not. Luckily for me I read the agreement and returned it full, washed AND vacuumed. The location that I was to drop it off at was closed on my drop day and the agent assured me that as long as I was there at 7:30 AM on Monday that I would not be charged. When I arrived at 7:20 there was a note on the door explaining that the agent had to leave to pick up a car at the repair center and a phone number to call. I called twice 5 minutes apart and it was sent to voicemail. Do not put your number on the door if you are not willing to answer it. I was checked in at 8:05 and when I questioned the charged the agent told me that I did not put the key in the drop box so I was late. This resulted in an additional hold on my credit card and a late charge. Kudos to Hertz Corporate office for taking care of this. I would not recommend renting from this location unless you are ok with being lied to, not having your vehicle fully ready when you arrive and are ok with being over charged.

Dust and dirt everywhere.

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4 months ago

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2 years ago

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1 year ago

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5 years ago

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2 years ago

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3 years ago

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1 year ago

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3 years ago

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3 years ago

Quick service, my rental was ready to be picked up and there was no issues once or ever. Staff was nice, polite and friendly.

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3 years ago

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2 years ago

Excellent job by Christian at 5he Hertz Ina Tuc location. H3 knows value of customer service and was most helpful in all ways. Good job​

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3 years ago

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3 years ago

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2 years ago

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6 years ago

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2 years ago

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3 years ago

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5 years ago

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5 years ago

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5 years ago

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4 years ago

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7 years ago

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4 years ago

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5 years ago

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5 years ago

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9 years ago

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7 years ago

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8 years ago

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4 years ago

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5 years ago

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9 years ago

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7 years ago

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7 years ago

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8 years ago

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7 years ago

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10 years ago

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9 years ago

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8 years ago

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.7(43 reviews)
4.2 mi

Booked a luxury car with Enterprise a month ago through Costco on line. Arrived on time today to…read morepick up the car. The whole process took too long since there was one employee at the site working hard inside the office and outside to help a constant line of customers. Our main complaint: Although the service rep was courteous and professional she had to tell us the car we reserved weeks earlier was not there, that only a downgrade was available and that it was never likely the type of car we reserved would have been on hand. We're annoyed and disappointed. We were looking forward to a smooth quiet ride to & from the west coast. Seriously, why does Enterprise allow customers to book and expect a luxury car rental when they know they are not likely to have the car available?

This location does not even deserve a 1 star! It deserves a -100-star review! We scheduled a…read morereservation for a car well in advance. We receive a call the day before at 4 pm and our reservation is for early in the morning. The person on the phone asked if we can pick up the car later and we told that we have to leave on the morning. Her response was " ok I'll find you a car" Next day, We came to pick up the car and the car is not available. We were supposed to leave in the morning out of town at that time. The manager was not able to provide any alternatives. This completely ruined our trip. When we informed the manager that this ruined our vacation, her response was " I keep hearing this all week". We were left with no car. A simple solution would be after checking with other locations is to call us back the day before and let us know that there is no car available at other locations. This company/location is completely unreliable. I highly recommend booking with them if you want to lose your money / time and have your trip cancelled or completely ruined.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Hertz Rent A Car - carrental - Updated May 2026

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