I have been renting cars with Andreas for a few years now always been an excellent host and all the…read morecars are great for local or highway driving. If you need anything he's always helpful. I definitely would recommend anyone to rent with you guys. Keep up the Excellent work!

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Rented a SUV 2025 Chevy traverse and the worst car I've ever rented not there problem but he did…read moreknockoff $200 of my billed.

Great service. Sam was fantastic. The vehicle I rented was not available but I was put into…read moresomething even better. Great customer service.

Hands down one of the best enterprise location in town…read more The customer service is top notch The customer resolution awareness is top notch Tori, Katrina and Brandon here are top notch, they all have smiles on their face and are always willing to help to ensure a safe travel in their enterprise vehicles that are rented out. Hands down the great Trio in my opinion. I will be back!!!!

Staff was kind and polite was in and out quickly they also were very accommodating when I had…read morebooked my vehicle at the enterprise down from them. I hadn't realized their where tow near each other but they still took care of us.

The store manager and his employees are an absolutely amazing team. The insurance company wouldn't…read morework with me to get me in the right ride so they helped me out instead! I definitely recommend this place and the staff!

Excellent customer service before and after booking. Passenger van was awesome and really good rate…read morefor the day.

I booked the car a month ago and paid for 7 days, but on the day I was supposed to pick it up, they…read moretold me there were no cars available for rent. This is pure deception.

Absolutely terrible service and did not honor the agreements i had from Priceline.The hours listed…read moreare not correct. I rented a week on Priceline for 199$ from Saturday till Friday. I arrived saturday at 1pm and they closed at noon. I went back Sunday and picked up a vehicle and turned in on Tuesday fully expecting to pay full price 199$ but was charged 365$ instead.For 3 days use.

I had to leave the state for my Aunts funeral and I rented the "managers" special - through Kayak…read more I had to do a rental in a hurry and didn't care the type of car. Sooooo The manager put me in a clunker. 67,000 + miles! Stained seats and a broken trunk latch. Then I'm 100 miles into my trip and the "check engine" came on! So I called them and they told me that was normal and the oil had just been changed. I let her know that this was completely unacceptable. She just stated there was nothing more she could do. So I told her I would be calling corporate when next I stopped. Suddenly she said- "Oh we do have another vehicle you can exchange it for." I was as already 100 miles into my trip. So she said I could call Hertz in Elizabethtown and if they had a car I could trade out. They first. Nor did Louisville or Lexington. So I was stuck on a wing and a prayer on my way to my God Mother's funeral. I have traveled the world and u have NEVER been so appalled by a filthy car rental in my life! And 67,000 miles?? Never again Hertz!

I wouldn't come to this location!! They are rude & if you make a reservation & go to pick up the…read morecar it's not available

I like the staffs but this location is totally understaffed…read more It has been ages since I used Enterprise but my level of expectancy from Enterprise has went down because of recent encounter. Again, the people at this location are lovely but because of understaffing, certain things just fall off, into the cracks.

I have rented cars from Enterprise for years and have never experienced an issue like this. Today,…read morehowever, I was repeatedly sent back and forth because staff refused to enter my card information into the system. This was extremely frustrating and felt inconsistent with the service I've always received, especially given my situation. I expect clearer communication and more professional handling moving forward.