I was billed for minor damage underneath the car. Quite honestly, I walked around the car, but I…read moredidn't check the underside. Buyer beware. Do not trust them.

i rented a car over a month ago and they wont stop charging my card. they have charged my card over…read more$100 without any receipts or explanation

No longer a customer of Enterprise you could give me a free rental and I would decline it. I just…read morefound out that a lot of car dealerships rent cars I will go to Sussman Honda or Mazda in Willow grove and rent a car from now on.

I was rear-ended on Tuesday, 6/22, and needed to put my SUV in for repairs. My insurance carrier…read moreset me up with Enterprise for a rental. I told the insurance company to please note to Enterprise that we need a large SUV because we are a 1-car family with 3 kids and we travel a lot together (with sports equipment, dance bags, pool gear, sometimes with the kids' friends, too). They informed me it would cost more than my coverage allows. I told them that was fine and that I would pay the difference; they made a note in the file. Wes from Enterprise met my husband at the shop the next day with a Jetta which was too small for our family. He told my husband there were no SUVs available and tried to talk him into just keeping the Jetta. My husband reluctantly agreed. We drove that for a week when the body shop called me to inform me on the progress of my vehicle, said it would take an extra two weeks at least, and also mentioned that there were larger Enterprise rental vehicles returned to their lot--which is right next door to the Flourtown Enterprise--that Wes and team just hadn't picked up yet. So I called back that following Tuesday morning after the accident (6/29) to ask Enterprise AGAIN for a larger vehicle. They said they would likely have something by 1 pm that day, by Wednesday at the latest, and they would call me back. They didn't return my call after about 6 hours, so I called them again at around 3 pm Tuesday. Wes picked up and said they still didn't have anything and he would call me when they did. I asked if he knew my information in order to call back and he said yes, he then mentioned my name, and said all of my info pops right up on their caller ID. I called back the following afternoon, another 24 hours later, when Enterprise still hadn't returned my call with an update. This time I spoke to a women. I told her my whole story, that I needed the SUV a week ago when we initially dropped off our car, we'd take any of the larger vehicles they have (even the really big ones), reiterated that we'd pay the difference, we could go to another location to pick it up, I needed it by Friday at the latest, etc. She told me she would look into it and call me back. She again didn't return my call for another 5 hours, and it was nearly closing time when I realized they hadn't called me back yet. So I called them. I held for a minute or two, someone picked up, and then hung up. I called again, the same thing happened. I called a third time and a fourth time. I kept getting through the recording to the ringing and then the line was picked up and disconnected. I figured whoever was on the other end of the line was just waiting 10 more minutes until 6 pm when they could shut off their phones. But I then called the Glenside location, had the same recording and ringing and someone picked right up; I asked them to please transfer me to Flourtown because there was no other way I was going to get through as they kept disconnecting the line. They transferred me and finally Wes picked up and said hello (because the call came in via the Glenside office, he didn't see my information on his caller ID). He sounded perturbed and just said with a sigh..."We still don't have anything." I told him it's really not great to hang up on customers and informed him I'd be writing this review about my whole experience. He said none of the surrounding offices have an SUV and blamed the holiday weekend for inventory being low (it wasn't a holiday weekend when I first requested the vehicle). This time, I hung up on him and called the Plymouth Meeting location. I spoke to someone there who said she'd have an SUV for me by 3 pm tomorrow. I just wanted to share this horrid experience with the Flourtown location, namely with Wes, who apparently thinks it's ok to snub customers instead of trying to address their concerns by calling the other locations himself. If you're stuck renting through Enterprise, pick any location but this one--or you may find yourself being ignored and hung up on repeatedly instead of finding any lick of customer service whatsoever.

Same issue as the other posts. Reserved truck in advance, got a confirmation number. Was told no…read moretruck available. If there isn't a truck, don't give me a confirmation number and reservation confirmation, tell me up front about it so I don't rely on my reservation. Please also note, the ONLY 5 star review is from Jim, the owner of the place. That's really misleading to do that and I'd say shows how they operate.

Never, ever, ever go to this place....They called me less than 24 hours before I was to pick up my…read moretruck to tell me they didn't have a truck for me and they could not offer me any compensation or any help other than to send me to another location. Also told me they only guarantee the price not the vehicle, then again you cant pay a price, without having a vehicle to pick-up so essentially they screw you either way! Use U-Haul which is right down the street.

Great improvement with staff and with the car wash itself. Since they've reopened I have nothing…read morebut good things to say about the staff; friendly and hard working even throughout the incredible hot and humid summer. Machine never has been down due to repairs as well. Will continue to be a member and definitely getting my money's worth!

Great car wash, nice people! Single & monthly options (What else do you want from a car wash?)read more

Midnight left my lights on car wouldn't start it was…read more Arrived on time... Great communication! Thank you! I'm glad there are still reputable people out here even in the middle of the night willing to come and take care of customers

From the owner: - Tire Change - LockOuts…read more- Jump Starts - Battery Replacements - Fuel Delivery

Ali, the driver, was friendly, professional, and early for pick up both going to and coming from…read morethe airport. Had a text from him before I got to baggage claim area that he was outside waiting. The car was extremely comfortable and warm on the frigid nights. Price was very reasonable. Highly recommend Philly Airport Sedan!

I got the right from can go for sure to Philadelphia International Airport I paid what a different…read moreprice is buy a far less expensive than texting but I got nice black Harr and I was very impressed by the service

I've had work done here before and they did a solid job. My dad wanted me to take my car there,…read morebut I wanted to go to a shop I used in the past when someone hit my car. After looking at their shop from the inside and seeing them in action I decided to give them a shot. Right away, they noticed that I had work done to the car and talked about how that paint wasn't right. It looked exactly the same to me, but they pointed a few things out. That expertise was enough to earn them my business. Once the car was done, I took my car to Allentown a day or two later and a reflector fell of the car. I contacted the shop and they said it couldn't have been from them, but I really thought it was. They gave me a deal on the new part and put it in for me though. It was only a few bucks, but I think they still should have eaten the cost. I'm like 90% sure it was their fault, so I'm not too mad. It was their fault though...

Just had such a positive experience with this company that I felt I needed to post it!…read more My car had 2 dented doors and a dented door handle. Foster said that they had to replace one door and handle but they could fix the second door. The other shop I went to for a quote said both doors needed to be replaced Well, both doors look perfect - the one that was repaired and the one that was replaced so Foster was right. Work was completed on time and for a very fair price. Highly recommend them if you need auto body work done.

if i could give negative zero stars i fucking would!!!!!!!!! horrible horrible and very…read moreunprofessional!! didn't even get a chance to rent a car because of how bad the costumer service was !!! i am very disappointed and i would not recommend anyone coming here!!!!

From the owner: Philadelphia's #1 resource for luxury rental cars, limousines and private jet charters. Founded in…read more2003, we specialize in vehicles such as a 2017 Mercedes Maybach, Bentley Mulsanne, Range Rover, Cadillac Escalades, and our customized 8,10, and 12 passenger Mercedes Sprinters, for either self drives or in the backseat chauffuered by of one of our professional drivers. Our car service in Philadelphia is perfect for weddings,proms, business meetings, corporate roadshows, events, concerts, birthday celebrations, nights out on the town and much more.