After a series of unfortunate events on December 30, we were left without a vehicle through the…read moreholiday weekend, with 4 kids and a baby at home, of which 2 happened to be sick. We are not from the area, my spouse is active duty and assigned here. We were connected with this location, specifically Hank Ferguson, for our needs. Hank was understanding of our situation, doing everything in his ability to accommodate us, and more importantly lifting some of the stress off our family that wasn't his fault at all. As a former rental manager of over 10 years in California, I know good service in this industry and can only hope to have provided my customers with half of what Hank has provided to me. Thanks, Hank!

Overall my experience was very pleasurable, I don't think a single thing could've gone better. Not…read moreonly were the fast efficient but very understanding. 10/10 will absolutely recommend!

Alamo car rental has been very efficient on all of your travels. I am a member of their "Insiders"…read moreprogram and often utilize their Skip the Counter option when we travel. Our rentals are great the majority of the time but on the few occasions we have had an issue we have contacted their customer service via text and email and they have always worked with us to resolved any issue we have. I will rent from Alamo again in the future.

Confirmation: 372515273…read more Good- On floor B, the guy who got us our car was awesome! The desertion you described is the You Bad- Long line even if the reservation was done through Costco ~45 mins. There was no way to accelerate those of us who had an existing reservation in. When asking the Asian guy ( who called himself manager)!... he was somewhat curt. On my return, it was hard to find the entrance to the parking lot where we needed to return. I kept circling around. This should be clarified when renting to make the return process smooth. My issue was with the front desk curtness.... And the long wait.

This is Budget not Avis…read more Friendly- quick and cheapest around Booking online lowered cost more They do need to clean the restroom

Horrible customer service, claimed we had a dog in the car when we absolutely did not, then hung up…read moreon us. We came back and discussed with her, she is rude and we will never be renting here again.

WATCH YOUR BACK! This branch will take advantage of you even…read moreif you have a reservation and a price locked in! I repeat just WATCH YOUR back! I will not rent from this location again.

Fantastic. Will definitely go with them again. Sheryl was tentive to all needs and questions…read more Cleanliness was top notch. Recommended to all my friends and family.

From the owner: Welcome to Diamond Caliber Rentals, your premier choice for veteran-owned, meticulously maintained…read morerental cars in Las Vegas! We pride ourselves on providing more than just car rentals; we offer a local experience centered on reliability and exceptional service. As a veteran-owned business deeply rooted in the community, we are committed to ensuring your satisfaction throughout your rental journey. Whether you're cruising the city in style or embarking on a scenic road trip, we have the perfect vehicle for you. Our diverse fleet caters to every local need and desire, ensuring a seamless and enjoyable experience from reservation to return. Discover the difference with Diamond Caliber Rentals in Las Vegas today!

Despite seeing the low rating and concerning comments left by prior customers, I took a chance as I…read moreneeded a last minute vehicle to get me from Aberdeen to Portland. I am so glad I took that chance! As others appear to have experienced, this location did not have the vehicle type that I reserved at the time of pickup. Regardless, the agent working the office quickly secured another vehicle that was certainly an "upgrade" to the budget type I was looking for and quickly had me on my way. To be clear: The agent working at the rental center in Aberdeen, WA was prompt, professional, helpful, and polite. Excellent work!

Absolutely terrible!! Booked car 3 weeks in advance. Got a call from the manager the day before…read moreconfirming time and pickup for next day. Arrived at appointed time. Was told the car I was supposed to be renting was not available but they were cleaning up another one and it would just be a few minutes. Waited. Waited. Waited. Manager kept apologizing. Waited. Waited. 45 minutes and still nothing. Told them to cancel. Will NEVER go to Hertz in Aberdeen again!!