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Davie, FL

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Hertz

1.9 (13 reviews)
Closed • 8:00 am - 6:00 pm

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3 years ago

Stuff is not friendly or attentive. Waiting room full of people. Would not recommend. Check in takes over an hour.

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Hertz Rent A Car - Inside of the car

Hertz Rent A Car

2.6(33 reviews)
3.6 mi

Why would Hertz allow me to reserve a car for pick up when the location is closed? Great question…read more I reserved a car for a 5 pm pick up on Friday on the Hertz website. They did not let me know that the location closes PROMPTLY at 5 pm. The website alerted me to the fact that my pick up was at closing time and no one from the location bothered to call me to say "hey, we close at five, will you be on time?" When I confirmed the pick up on the app, it even gave a message that if you are running late they will wait for you. Try to call some one - good luck. Hertz has no one answering the phone. When you finally get someone through the on line chat, all they can tell you is that the airport location will not honor your reservation, so you are out of luck and STRANDED. I have been a long time Hertz customer and member of their loyalty program. I can be just as loyal to them as they were to me. The complete lack of any real customer service and I am done with Hertz.

This is the worse Hertz. If you need to contact them while on the rental, good luck! they DO NOT…read moreanswer their phone and if they do, they'll say Hertz please hold and forget about you. I was on hold for 25 minutes before I hung up. You can hear the line being picked up and placed back on hold. While I was on hold, I called from my husband phone and it just rang and got a busy signal. Do yourself a favor and rent somewhere else even if it's a few bucks more.

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Hertz Rent A Car - Inside of the car

Inside of the car

Hertz Rent A Car - Inside of the car

Inside of the car

Hertz Rent A Car - Inside of the car

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Inside of the car

Avis Rent A Car - CAR

Avis Rent A Car

2.0(27 reviews)
2.6 mi

There is an Avis store in this nook at the end of the plaza. It's a small store front…read more I had made a reservation thru Costco months ago- if you do: bring your Costco card or pull it up in the Costco app as they will need it as well as driver license and credit card. This office was empty so no wait, fantastic! The lady who came out to take care of me was very cordial and handed me the keys and contract, she did not walk me to the car, and did not conduct the usual "inspection" nor did she offer to enter my observations that the car was in general very scratched and had some bumps on sides- as well as no floor mats, which I found extremely unusual. Anyway I took pictures and she said that would suffice. I hope so since I am not returning the car to this location. The car drives fine... but it uses a KEY! I have not used an actual key in years! A 41,000 miles Kia-sedan. It seemed to be smooth... I will report when I return what the outcome is for Avis. I gave this store 3 stars because of the no-walk to car and the inability to write down somewhere all my scratch and bump observations ... when you use the credit card insurance, those are the things that you have to note so the car will be received in the same condition as it was received. I feel that being that there was no other customer in line, the attendant could have come out and noted somewhere the state of the car, like they do at all the rental places everywhere. Other than that- she was cordial. That's all.

Entered the Avis car rental store today at 1130am and met with the sole employee, Jalen, who was…read morevery polite and diligent. I informed him that my last rental was not cleaned prior to my pick up. He assured me that the rental today was clean, which it was although smelled like cigarettes (cant win them all). The paperwork was completed within five minutes which is why I continue to rent vehicles from this Avis location, but they need a better human phone answering system - usually goes auto to customer service. Jalen was professional and the rental car was clean and the gas was half full. Four stars here.

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Avis Rent A Car
Avis Rent A Car - Scruffs

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

2.3(42 reviews)
3.1 mi

After car trouble...but needing to drive my daughter to/from school, I Ubered with her at 7 a.m. to…read moreschool and then to Enterprise here in Weston. I had reserved an economy vehicle the night before. When dropped off, I noticed how scant the selection of vehicles was in their lot. I thought perhaps they kept more nearby. The location is set to open at 7:30 and sure enough, the MOD unlocked their doors for me. I waited just a couple of minutes for setup. The service by Curdi was great! She's professional and knowledgeable, but also patient. I overheard her talking with other customers and witnessed the one-on-one with an elderly customer. With that, there was no economy vehicle available and they wanted to charge me more to upgrade for a larger model. But the kicker was the $500 deposit they required on my card and that I needed to pay the total rental for three days upfront. In addition, they have no WiFi so I had to step out to use my phone and walk to the bakery to use their internet so I could get some work done as I waited for my ride. Definitely room for improvement!

Show up when you promise, last three times over an hour late. I told them at the last time I had…read moretime concerns because of a doctors appointment. When I called and asked where they were, at almost an hour late already, I was told the guard at the gatehouse to my community would not let them in. I was on the other line with the gatehouse and absolutely no one was there so the lady who is the manager just made up a lie. I will never go back there. When I called back 15 minutes later she was just dismissive of my problems. I canceled and will tell all the people I've referred there in the past not to ever go back either. Why did they have to make up a lie. They advertise that they are the company that picks you up but that is another lie. They only offer that service on some days, never on weekends. False advertising!!

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Hertz - carrental - Updated October 2026

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