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Hershey's Ice Cream Parlor

4.2 (107 reviews)
Closed • 11:00 am - 9:00 pm

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HERSHEY'S ICE CREAM PARLOR ATMOSPHERE

What's the vibe?
Good for kids
Dogs allowed
Outdoor seating
Good for groups

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Recommended Reviews - Hershey's Ice Cream Parlor

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Store Hours
Carolyn R.

We stopped by here around 9pm in the evening. My maps said the place closed at 8pm, so I'm glad that was wrong! My husband got a chocolate shake and he said it was good! I got the rocky road ice cream and it was decent. The rocky road didn't have too many marshmallows or nuts inside. I am also used to almonds in rocky road, but this was pecans. It wasn't my favorite mix, but it also wasn't bad. I would order it again. The customer service was great, and we had no issues with that. I didn't get a picture, but they have a Sundae challenge and they write the names of those that completed the challenge in 30 minutes on the board! That was fun to see!

Left: New-tella Right: Coconut Almond
Crystal N.

Loved the Coconut Almond icecream flavor!! The bits of chocolate chips and almonds made this coconut flavor so much richer & tastier. New-tella was okay, not something I would get again honestly. There was suppose to be hazelnut syrup and cookie crumbles inside but I didnt taste any which was disappointing considering each scoop was $4. Also we could only try TWO flavors which was very limiting. Probably wouldn't have picked New-tella if there was more wiggle room to test flavors.

One piece of bacon on a BLT sandwich! Shame on you!!!!
Liberty R.

What a rip-off! Ordered two BLT sandwiches, $7 each. ONE piece of bacon broken into three pieces! SHAME SHAME SHAME! We won't be back.

Delicious mint and some crazy good bourbon flavor.
Natalia K.

I think I will be coming here quite often in the Florida heat. Tasty ice cream for a decent price. They have a whole medley of flavours and they don't give baby scoops either! The parlor has plenty of seating and the Disney mood music was perfect. They do have a food challenge, so that's awesome in of itself.

Customers
Regina S.

Great ice cream great atmosphere Very busy tonight Sept -4-2020 Everyone was pleasant and happy who would not be eating ice cream!

Hot fudge Brownie Sundae

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6 months ago

Great ice cream quick service they have two sides to order from which makes it quicker for the customer to order and eat their ice cream.

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7 months ago

Delicious like always. I got the coconut almond and my husband cookies and cream. Service was great!

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2 years ago

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10 months ago

What can I say, the ice cream is delicious! Service is great, always friendly! Atmosphere is nice.

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11 months ago

Service was very good. Large assortment of ice cream, floats, candies, and chocolates.

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4 years ago

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2 years ago

First visit here and we were very impressed. Shared a banana split and it was surpreme.

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5 years ago

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2 years ago

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3 years ago

Great place!!!! Big scoops, many flavors, and friendly staff! Candy selection is amazing too.

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2 years ago

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4 years ago

Delish, Creamy Ice Cream in some unique flavors. Cute Seating area to enjoy your treats there and a Friendly Staff.

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7 years ago

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4 years ago

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9 years ago

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6 years ago

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6 years ago

The ice cream is always amazing. The service is good. Definitely a really cool place for a local ice cream parlor hangout.

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3 years ago

All I have to say is "YUMMY" so creamy and delicious! We look forward to our Hershey's ice cream stop when we're vacationing in the area.

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5 years ago

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4 years ago

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4 years ago

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4 years ago

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5 years ago

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3 years ago

I love the sandwiches and you can't beat the banana split, or take home a frozen ice cream pint.

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Photo of Pam D.
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5 years ago

How could you not like the original? Friendly people. Ice cream is never iced over. Sundaes are straight from my childhood

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5 years ago

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8 years ago

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14 years ago

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9 years ago

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14 years ago

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10 years ago

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3 years ago

Generic ice cream that would work in a pinch. The customer service was great, but it's nothing special.

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6 years ago

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5 years ago

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8 years ago

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5 years ago

Nice clean little ice cream shop that we took our kids to. Our family of 11 tried many of the flavors.

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4 years ago

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9 years ago

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4 years ago

Delicious ice cream, with so many unique flavors. Staff was so friendly, and the shop was so cute!

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7 years ago

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Review Highlights - Hershey's Ice Cream Parlor

“We stopped here two nights in a row, driving from orange Beach.”

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Kilwins Ice Cream - Chocolate - Fudge

Kilwins Ice Cream - Chocolate - Fudge

4.5(14 reviews)
9.5 mi

Came here one afternoon while strolling around the Palafox Market with my niece and her little…read morefriend. If there's one thing that teenage girls will always get excited for, it's ice cream, chocolate, and fudge. We saw the Kilwins and had to come in. Beautiful store. Crisp, white, bright, clean, goodies displayed everywhere. It was really hard picking out what you wanted from the hundreds of available treats. Service was great. Very friendly folks who knew a lot about their wares and helped guide me to what the best choice was for me. I got some sort of buckeye and a Dubai chocolate fudge or something. Whatever it was, it was absolutely delicious. High quality chocolate that melted in your hands if you didn't eat it fast enough. Presumably that means there were less preservatives in there. I can dig that. The visit it was quick, but it was lovely. Pensacola never used to have quality places like this, but I guess my little old hometown is growing up. I'm glad to see it.

Pros: Ambiance was good, bright, clean, and those display…read morecases are absolutely mesmerizing, so full of goodies. Service was very good. Super friendly people who had lots of good recommendations on what to get. The goodies themselves are absolutely decadent and delicious. Fudge, candies, ice cream, it's all good. Cons: None. Just be ready, you'll pay a premium. Tips: Get everything, but don't get the same thing twice. Branch out a little.

Photos
Kilwins Ice Cream - Chocolate - Fudge
Kilwins Ice Cream - Chocolate - Fudge
Kilwins Ice Cream - Chocolate - Fudge

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Hershey's Ice Cream Parlor - icecream - Updated October 2026

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