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    HERS Test Raters

    4.8 (17 reviews)
    Open • 10:00 am - 5:00 pm

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    Response time

    7 hours

    Response rate

    50%

    Services - HERS Test Raters

    Building energy audit

    Home inspection

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    Review Highlights - HERS Test Raters

    “Vincenzo was really prompt, responsive, friendly and did an excellent job!”

    Mentioned in 10 reviews

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    Golden Gate Home Inspections - Home inspectors San Francisco, CA | San Francisco Home inspection

    Golden Gate Home Inspections

    (223 reviews)

    Financial District, SoMa

    I had a very positive experience with these David and Golden Gate Home Inspections…read more My friend asked me to help find, book, and manage a home inspection for him. He is not buying or selling, he just wants to know what needs to be fixed in his Victorian SF home. David was on time, very curtious and knowledgeable, and a nice person to chat with. He was especially happy to be doing the work for someone who really wanted to know all the potential problems, instead of for a seller that might wish there were no potential repairs. I will reach out to them to schedule a similar inspection for my mom's home.

    BBB Complaint: 25332734…read more I am rejecting this response because: there are some facts that were not accurate. September 14, 2025: Report delivered to the client and his two agents only based on the business reply. The owner admitted the report was delivered to his two "agents." I do not have "two" agents. One is the seller's agent and the other is the buyer's agent. The owner admitted that the home inspection report was provided to the seller's agent without my explicit permission. In addition, I was present when the home inspector stated that he will provide the home inspection report to the seller's agent. As the business owner, it is important to take accountability for your mistakes and provide a reasonable remedy to resolve the concerns. Nothing more and nothing less. Please consider taking this as a learning lesson and reiterate to your employees to avoid and prevent questionable conduct in future home inspections. September 23, 2026: Please see attached. The letter was sent to the home owner from the HOA warning the "owner" that HOA identified the window bars listed in the picture attached that it was a fire hazard and "must" be removed by October 15, 2026. HOA is not taking responsibility to remove the window bars and the "associated cost" may be charged back to the owner. The owner is implying that they "read" and "understood" the bylaws of my HOA instead of taking accountability for their mistake to address the oversight of their home inspection. Nowhere in the home inspection report, it was noted that the window bars are a fire hazard that will be a problem that will need to be removed prior to the sale of the home. In addition, I attached pictures of two doors that cannot open or close properly that was not noted in the home inspection report. The closet door in the hallway sticks out and cannot open and close properly like a normal functioning door. Also, the bathroom door is a "death trap" that was not properly addressed and the owner sent a worker to "temporarily" alleviate the owner's concern since the worker did not bring the proper tools to fix it. The owner stated to me that during home inspections that they do not typically check doors. My expectations from a home inspection was that the company will find issues and problems that needs to be addressed prior to the buyer signing off all the paperwork. Some of the most basic problems and issues were overlooked and as the first time home buyer, I felt scammed and cheated by the home inspection company with 5 stars. It failed to meet my basic expectations of what a home inspection should find.

    Preferred Property Inspection

    Preferred Property Inspection

    (4 reviews)

    I hired Bill for a buyer's inspection on a home I was in contract on. He walked through the…read moreprevious inspection report with me and then spent an additional two hours conducting a thorough new inspection. He paid close attention to areas of concern and offered great advice on potential improvements. I highly recommend Bill.

    Bill Crook's inspection was an extremely poor value, and he was actually an offensive individual to…read morework with as well. First and foremost, his reports are lazy and filled with alarmist language that doesn't match the reality of the situation. He complained about the attic insulation being lifted without physically going into the attic. Had he actually gone in the attic (he just pokes his head in there) he would see that the insulation was raised to go over a beam that was retrofitted/engineered into the attic. He also got confused and listed attic insulation twice in the report (with reference to upstairs/downstairs differentiation) since there are two attics. He never even poked his head into one of the attics, per his report, yet when I tried to ask him to condense the two insulation items into one, he was too proud to admit the mistake and claimed that the downstairs attic insulation intentionally had two line items. Sigh. Similarly, he called the home exterior drainage system "partial" in his report, thus diminishing the value and extent of the system. I told him that the drainage system was in fact complete, provided schematic drawings and told him where to find the storm drains that he said would make it complete, and yet he ignored this and didn't change his report. He truly seems to have an inability to listen, perhaps based on his own sense of ego. It's unreal to find someone this arrogant these days in the Bay Area. Dealing with him is like dealing with a small man on a power trip with a big pen. I seriously can't believe we paid him to do an inspection report. We were looking for an honest inspection; not a lazy one that was alarmist at non issues that hurt the home owner who is selling a property. Some may be tempted to think that because he uses alarmist language in his reports, that he is a "good" or "thorough" inspector. The opposite is true, however. His reports are a reflection of his ego and how he finds things that nobody else found and how nobody meets his standards. On yet another item on his report, he went off on a garage storage shelf that was, in actuality, over engineered. He claimed fault with it, yet didn't claim what it was missing or what the standard was for which it would be okay. The storage wasn't lacking, as common sense would tell any individual with a modicum of building sense could easily determine with any investigation, yet he was bent on focusing on an ancillary shelf in the garage in a home inspection, calling it "a risk for falling and causing injury." Again, just another attempt to seem thorough, while actually providing no useful service. We hired Bill inadvertently through our realtor who hired him, though I'd strongly urge anyone to think twice before hiring Bill. Bill will tell you how he's the smartest guy in the room when you question the merit of anything in his report, yet he does not address the relevance of any topic at hand in most instances. Instead, he just tries to talk down to you and tell you how much he knows. My perspective is one that comes from purchasing multiple homes and also investment properties, thus I have utilized multiple inspector services over the years. I know an unreasonable/lazy inspector who writes reports with cut and paste alarmist language in his reports (to seem personally relevant) when I see one. I wouldn't hire this guy if he was the last inspector available. (which he likely is since others have likely shared a similar experience to ours and don't give him word of mouth business-hence he's available).

    HERS Test Raters - homeenergyauditors - Updated October 2026

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