I bought a used John Deere Z915E from Heritage Tractor in Olathe this summer, and after about 10…read morehours of use, the engine gave out. They immediately stepped up -- picked it up the next day, replaced the engine, and had it back to me in just over a week. The driver who came to pick up the mower was very friendly and had everything needed to safely move a machine that couldn't run. Brandon, my salesman, did an excellent job keeping me informed throughout the process and made sure I was taken care of. The service manager was also quick to respond and get things moving. Heritage Tractor absolutely earned my business for the future -- can't recommend them enough!

I wanted to send a shout out for John Deere Heritage Tractor of Olathe…read more We have been having our equipment serviced there for many years and have been very pleased with the service. During our routine maintenance, they found some equipment problems, one of which matched a concern I had previously mentioned. Once we became aware of the problems, we were unsure how to address them. I wanted to say how helpful their Parts, Service and Sales Departments were in working with us. They answered all of our questions and provided us with options. In the end, they helped us come to the best decision for us. If you are looking for Lawn and Garden equipment, consider checking out John Deere Heritage Tractor of Olathe. Dennis R.

Worst service ever. They picked up my mower because it wasn't starting. When I got it back, it…read morestarted but was making an awful noise and I called them about it. I asked them to take it back because I couldn't use it. I looked underneath the blades and they hadn't even cleaned the blades - which they charged me extra for. They took it back and accused me of using it - which I didn't. We got into an argument and they charged me another $250 for looking at it. When they delivered it again, it sounded like an old junky car. I paid them so much money and they turned out to be incompetent and liars. I was going to sue them in small claims court, but decided I didn't want to spend one more minute on it.

Very pleased with pick-up, service and return. Gave me…read moregreat suggestions about storing lawn tractor for winter so it will be ready to go in the Spring. I will continue to use them to service my lawn tractor.

Very helpful sales and service staff, who go out of their way to find answers. The only issue we…read morehave had is they seem inefficient when sending service people to your site for repairs.

I drive from Kansas City to Louisburg to get parts for my machines as well as advice from their…read moreservice area personnel. They're very generous with their time and have been nothing less than open and friendly each and every time I've visited, including times when I'm doing nothing more than looking at different new equipment. My most recent purchase was a small Kubota tractor bought from an individual. Their service personnel have been generous regarding information regarding adjustments and maintenance items I perform on my own. I plan on taking my newest tractor to Louisburg within a few weeks to have it checked out before I begin using it in earnest. I feel that everyone I have spoken to at Romans truly cares about me getting the best I can from my equipment. My brother also purchases all of his parts from the same location, driving from the Merriam/Shawnee/Overland Park area for parts for the tractors he uses within his own company in lieu of using the Kubota dealers closer to us. I truly believe they all are well versed with Kubota products both current and older.

they do a great job. they are quick and courteous. Highly recommended. I would definitely use…read morethem again.

Less than one star would be an appropriate rating for a company that has had our vehicle for almost…read more5 months. We dropped off the car on 6-3 and this is what it looks like on 10-27. My wife went to check on her car in person after repeated lies from the owners stating that they were waiting on a part. NOT TRUE. They haven't even started working on it. The inside of the vehicle is disgusting and going to need to be detailed. Going to speak with my insurance adjuster and figure out where to take it now that we know for certain that Shoemaker Collision can't be trusted.

This is Buy far the best place to buy a tractor or a mower. Robb and his team are awesome and will…read moremake you feel like family no matter what. I live an hour away from MoKan but folks let me tell you the dealer makes the difference.

This place will screw you. They will sell you a mower and tell you its great. But when it needs…read morewarranty service. They'll charge you $45 and keep the mower for a week to tell you no warranty on mower decks. Blade hits a root, it will cut a hole in the mower deck and your SOL. $900 to fix, no 5 year deck warranty. What a scam. Drove a John Deere in the same filed for 20 years never a problem. Gravely lasted about a year and a half. Junk mowers, from scam dealers.