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Herriott Aesthetics

5.0 (1 review)
Closed • 11:00 am - 5:00 pm

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2 years ago

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Dermatology & Mohs Surgery Institute - Dermatology & Mohs Surgery Institute is a leading dermatology clinic in Bloomington, IL...

Dermatology & Mohs Surgery Institute

(30 reviews)

I would NEVER recommend this practice. Our experience has been a joke from the beginning. Since we…read moreare self pay, we called to get information on pricing and services before we made an appointment. We were told a price that we would pay, in the office, on the date of service and that there would be no additional pathology charges. Since we are well aware of how the system works with labs and such, we confirmed this information with 3 different people over the phone and at the office. A month later we received an additional bill for $3000!  When I say that I have been on the phone for HOURS these last few months trying to resolve this issue, I am not exaggerating! I have even gone into the office to speak to someone and was turned away saying there was no one available to talk to. I have gotten the runaround from every person I have talked to. It has been a NIGHTMARE!!  In addition, the services we received were subpar. They left a stitch (that they said was supposed to be internal) hanging out of my husband's back from simple mole removal. We had to book an additional appointment to have that literally pulled out. His wound then got infected, they said they would call in antibiotics and it took 48 hours and several phone calls before we could get the medications he needed from the pharmacy!  Truly I do not think there is another practice that I could recommend less! Learn from our mistake, do yourself a favor, and do business elsewhere.

Super nice and efficient staff and doctors! Called to see if they could squeeze my family member in…read moredue to a new skin cancer. They returned my call right away and she was seen within a few days. Her visit was awesome. Minimal waiting in the waiting room. Very professional. Pleasant and warm staff! Reminder calls were great.

HAIRCLUB

HAIRCLUB

(3 reviews)

This is a scam. I don't know how this isn't fraud. You will never get a refund; There is no…read moreincentive to provide decent service and it shows. They are deceptive. Every single promise The consultant tells you and the website "guarantees" absolutely does not happen. You're told to provide days to make an appointment and that a scheduler will contact you- They can't even do that simple task. Weeks later, after numerous emails asking the consultant when my appointment would be made, they picked random days a month beyond what I was told. The website and consultant tells you it's real hair that blends and looks natural, but they use synthetics. It looked absolutely ridiculous. I could've looked better if I purchased Cheap party store wig. They glued a piece of crap onto my head that was tall and cylindrical like Frankenstein with a huge gap in the front. They cut the hairpiece so 50% of it was huge bangs like Peggy Bundy- and the bangs were crooked. Their website says you can swim in it or a NASCAR driver can wear it and remove a helmet numerous times. I went to Hobby lobby and a grocery store, and within an hour of application it was peeling away from the front of my head and It pulls your hair out. When you call customer service, they gaslight you and they blame the Customer for the bad experience . I was told that I looked happy in my photo.When I said, I would share my experience, he raised his voice with me and accused me of threatening him and said he wouldn't respond to threats. I asked for a refund numerous times to numerous people. They absolutely refuse. Their Promise to "have the look you want in one session" and "Satisfaction guarantee" isn't that you'll get a refund, it Is them forcing you to forfeit your money or to continue doing business with them no matter how terrible their services are. Once again, I don't know how this Isn't fraud and no idea how this company is still in business.

This company is terrible. They absolutely falsify their guarantee and their ability to match hair…read moretexture and color. I would never refer someone to this company. They should be ashamed of themselves with how much they charge and treat the clients.

Lotus Organics Day Spa & Wellness

Lotus Organics Day Spa & Wellness

(16 reviews)

$$

If you're looking for a place in town to get an amazing facial, tailored to your specific needs,…read morelearn more about your skin, how to take the best care of it, and be completely relaxed at the same time then this is exactly where you need to be. On a recommendation from my favorite hair salon, I decided to try out Lisa to pamper myself with a facial for my birthday and after going once, I've found my newest monthly expense :-) For only $50 for a regular facial with massage she pampered me with all organic materials (HUGE plus), and because its just her, I was the only client there, so it truly was a personalized quiet and relaxing experience. She spent the time to go through a consult and understand what I currently do to take care of my skin, and talk to me about what I could do better. As a result I got a more personalized facial and I can't wait to go back. I've tried the Pumpkin Masque (smells amazing and is a natural enzyme peel) and Dead Sea Mud Mask (which I think I like best!) She currently only accepts Cash or Check so be sure to hit the bank or ATM first. I'm totally going to change my expenses around so I can get this special treatment once a month!

The best massage I have ever had. I suffer from a low back,leg and feet pain, she listens and truly…read morehelps relive pain ,knots and stiffness. Lisa is a knowledgeable caring professional and friendly ,I do recommend Lotus, it's very quite,clean,convenient location.Do yourself a favor get a 90 minute massage you will not be disappointed...

Herriott Aesthetics - skincare - Updated May 2026

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