The bakery saved me in the last minute - I was able to order a German chocolate cake for my husband's birthday 24 hours before I needed it. It was delish, fresh, moist and saved the day. read more

A cute bakery with some sweet delicious treats. It doesn't get better than that! I came on a random Monday to satisfy my sweet tooth, and they didn't let me down! I ordered the cookie sandwich and the caramel petit four. The buttercream used in the Cookie Monster was perfect and you could tell it was homemade. The chocolate chip cookies were ok, not the best but not the worst. The star of the show was the caramel petit four. It was soooo good! The breading was so moist and soft. It was cooked perfectly! Next time, I'll have to buy more so I can share! read more

Hermitage Bakery - Cookie sandwich and caramel Petit Four - Bakeries Near Me - Hermitage, Tennessee

I ordered a cake for my mother's birthday. I requested flavoring and roses. The roses were blobs. the icing on the cake tasted weird. this was a very disappointing experience and i will not return to this bakery. read more

Selection extremely limited. Got a small chocolate pastry that was a worst version of a hostess cupcake. I was told to "go next door" when I asked for a fork to eat my dessert. No water or coffee offered or available. I been all around the country and I know bakeries and desserts. This is a very poor excuse for a bakery. read more

Stopped in again for my usual petit four treats. Every time in nashville I have to make a stop to hermitage bakery. They're the best. Sweet strawberry is my favorite but the deep dark chocolate and smooth creamy vanilla are close seconds. My only problem is which to eat first. read more

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I love these ladies. They have treats for me & my fur babies. Always friendly attentive customer service. Yummy treats

Have the store open when the sign on the door says it will be. Answer the telephone to receive orders.

So so good! Love the melt always and butter cookies! The items they have are delicious, fresh and the right amount of sweet without going overboard. Highly recommend Hermitage Bakery Chicks! read more

I've had an issue with a birthday cake from here before, but other than that, nothing much to ever complain about. But today got a couple of bon bons and a couple other things and it's so incredibly dry that I don't think milk would even fix it.... cake products here seem to almost always be pretty moist, but today got two different ones and they are dry as a bone!!! Utterly huge disappointment. I already know they don't make their icing in house but now I'm starting to wonder about other things. Just wanted to treat myself and daughter a very special treat and is just nothing near that. :-( Also, keep in mind that the icing they use in the bon bons and who knows what else is the kind you typically only expect in cream filled donuts. It's heavy. Also, as far as service, it is mixed. I do like a woman who works there, she went to high school with my mother. I'm not sure who the other one was/ if she was the owner or just another employee, but was really rude and short, didn't really want to help or seem to want to help. Her attitude that day is what stops me from going back in myself. And the hair in the icing really doesn't help either. read more

Hermitage Bakery - Chocolate chocolate bon bons. Over 2 weeks and no mold... also took it apart and found a good amount of hair in it! - Bakeries Near Me - Hermitage, Tennessee

We stopped in & bought a couple boxes of cookies, cupcakes & other goodies to take home to our family; nothing lasted long. Everything was out of this world delicious and memorable! However, the gal who works there could use a class on friendly service 101. read more

Hermitage Bakery - End of day options - Bakeries Near Me - Hermitage, Tennessee

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I moved to the area a year ago and had been wanting to stop in here to check it out. On Saturday I finally did but was not impressed. As a first timer, I asked if they had any donuts and I got a quick and short "Nope". Now this lady was cordial and nice but not overly nice. Not that I needed an apology, but it's just good customer service to say your sorry for not being able to fulfill a customer's request. No big deal I thought. Let's start over. I told them it was my first time and I had heard good things. Didn't get much of an explanation as to what they're known for or specialize in or suggestions or anything. Clearly they don't specialize in making walk-ins feel welcome and I was the only customer in there. No smile or anything. I felt more like a thorn in their side. They literally told me there's a donut place down the road. I grabbed some chess pie squares and said I'll take these. I waited a good 3 or 4 minutes before she asked the younger sales associate to check me out. I should have left. I guess they have their set clientele and referrals so they don't need walk-ins. Maybe they get sick of people asking for donuts. I'm not sure, but what I am sure of, is that they missed an opportunity for a good first impression. They definitely missed out on a potential order for my daughters Birthday party this month. A famous football coach once said, "It really doesn't cost anything to be nice, and the rewards can be unimaginable." Google it. read more

I am really sad because this bakery was referred to me. I ordered a red velvet cake with a red cream cheese frosting on top, with a cream cheese frosting center. This case was supposed to be for my son's tour party. I explained this when I went in to order the cake 10 days before, and I was very specific. We had 50 guests who attended. When I picked up the cake, I didn't notice a problem until we cut into the cake. The cake was pink, and only had a very thin layer of red icing on top that was crunchy and broke through to a half inch of white frosting that did not taste anything like cream cheese frosting. In the center of the cake was a micro thin layer of what looked like white frosting. It did not taste like cream cheese frosting it tasted like white frosting. And the cake did not taste anything like a red velvet cake, nor was it the beautiful deep red that is red velvet. My son was bummed, I was bummed and a lot of my guests did not eat it. I don't like to complain, but I was really upset because this cake was almost $100 and it was not what I paid for. I tried to explain to the baker my issue, but she just argued with me and said that's how red velvet cake look and it was cream cheese frosting. When I questioned her she said they use white cake and add dye. I said you didn't use Coca Power? Then she changed gears and said oh yes we did. I've made cakes, I've bought many red velvet cakes and that was not red velvet, and it was not cream cheese frosting. It was white icing. I wish that I could have worked it out with her, but she was unwilling and didn't even offer to make it right. All she did is argue her point. It was really unprofessional and very upsetting. Worst of all she was the manager and possibly the owner. I love supporting small businesses and if she had handled it differently and even offered a discount, I would not have written this review. Buyer beware!!! read more

Beautiful and delicious soecialty cakes, friendly staff- what more can I say? AND they will make your special cake GLUTEN FREE too!

Best Petit Fours in town. Took me back to my childhood, they are delicious!

Ordered a caramel cheese cake two days in advance, with a requested pick up time, after asking if they could make one. Picked it up when THEY asked me to and cake was still warm. It was placed in a large square box so it slid around because it was not cold. Try to pick it up to place on a plate and it fell apart. Everyone knows cheesecake should be served cold and firm. Called to talk them and was met with rude response and was "suggested" I put it in the refrigerator for a couple hours. Shouldn't have to do that for a pre-ordered cheesecake. Plus...after it finally cooled and was firm enough to cut, the taste was not so great!! Don't know how their other products are, but don't get cheesecake from them. read more

The cakes taste amazing. We would never go to store bakeries when the Hermitage Bakery is so much better.

I ordered a 1/2 sheet cake for my husband's military retirement ceremony. My order was placed weeks in advance. I was very specific, explained exactly what was wanted, sent photos, AND called back just to double check and make sure they were able to do it like the photos. They assured me it would be done like photos. Needless to say, when I picked up the cake it was nothing like what was ordered. I ordered a tropical beach themed cake with a small Air Force wings symbol in the corner. The cake I got had no tropical anything. It was a plainly iced white cake with blue border and Air Force wings in right corner. It wasn't even close to my order. Very disappointing to say the least! However, we needed a cake for the 50-60 guests coming to the ceremony. So, we took it. The only reason I am leaving a 2 star review is because the lady was nice and tried to add what she could (red icing and flag rings) to make it look better even though it wasn't what was ordered. Also, she gave us a $22 discount. However, if you are wanting a custom cake with icing and design or anything other than basic icing or a printed image, I would not recommend ordering from Hermitage Bakery. Luckily, we were able to make it work, but we settled for less than we wanted due to not having enough time to go somewhere else. I will not order a cake from here again. The pictures below show what we ordered vs what we got. read more

Hermitage Bakery - This is what we got... - Bakeries Near Me - Hermitage, Tennessee

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I've been to this bakery a few times over the last 3 or 4 years and I've never been blown away by the customer service. No one has been rude necessarily, but no one has just really impressed me. In fact, when I attempted to place a cupcake order for a baby shower a few years ago they seemed annoyed that I wanted to drop off specific baking cups for them to be baked in. Another time I attempted to place a cupcake order for a wedding shower and they were pretty blunt in telling me that they can't do dark red frosting because it wouldn't taste good. However, they didn't bother to offer any alternatives. I ended up placing the order with Publix because they explained they could "airbrush" the dark red color without affecting the taste. On a brighter note, the items I have purchased from Hermitage Bakery have always tasted good. No problem with the quality. On my last visit I purchased some red and pink heart shaped butter cookies for Valentine's Day and they were very yummy. I like that they have individual items for sale but also have some pre-packaged goodies available as well. Their petit fours and bon-bons are huge and look delicious. I can't wait to try one. On my last visit I saw a section for breads and such but there was no item's there so I dunno.......They have "Happy Hour" M-Th from 3-6pm with different treats at a special price. Happy hour does not apply on holidays. I'm sure I'll be back when a sugar craving hits, I just wish their friendliness was up to par with their sweets. read more

Hermitage Bakery - Happy hour specials - Bakeries Near Me - Hermitage, Tennessee

I ordered a German Chocolate Birthday Cake expecting a bakery made cake and icing. Instead, I got a devil's food cake with store bought caramel pecan canned icing. If I wanted store bought, I would've made it myself. Not impressed with this "bakery". read more

I definitely recommend this bakery. I seen recommendations for this business in local foodie FB groups. I needed a custom cake for a birthday. They had my order ready before they said they would. The cake was moist and delicious, and was decorated nicely. I really can't sing their praises enough. We will absolutely be returning customers. read more

Our family ordered a fudge pie for Thanksgiving and it was a huge hit! We will definitely be back!

My first timé ordering a cake from here for my husband's birthday. It was vanilla with whipped frosting and strawberry filling and we absolutely loved it! The cake was soooo delicious! Wish i had found this bakery sooner, this will definitely be my new go to place for cakes. read more

I was craving a good chocolate chip cookie so I figured I'd pop in and see if they had any. Guess what, I got lucky and they had some here. If your looking for a good chocolate chip cookie that isn't overly sweet, has a nice dispersion of chocolate chips and just the right amount of chew to it this is the place to go. The only downside about it is I just wanted 1 or 2 cookies but they only have them boxed by the dozen so I ended up eating 3 instead or the 2 max I had already given myself, the rest went on the table in the break room so I wasn't tempted to indulge in another one later. I also picked up this large sandwich cookie for my little cousin but seeing as he is 5 I don't think we will get a good assessment of the goods from him. :) read more

Hermitage Bakery - Chocolate chip cookies and sandwich cookie (no clue what it was actually named) - Bakeries Near Me - Hermitage, Tennessee

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1st time I tied the petit four, WOW Then tried sugar cookies WOW again I had made praline candy for my family, so I shared with them. This place is heavenly. Only thing needed is better signage, I just happen to need to turn around on Lebanon rd the 1st time. Petit fours made impression to keep finding read more

Ordered a cake on Thursday and picked it up on Saturday. It was just what I ordered. Looked and tasted great. Was very pleased with price and quality. Very helpful when ordering and kept me informed when it was ready for pickup. read more

Hermitage Bakery - Bakeries Near Me - Hermitage, Tennessee

Have ordered cakes from this bakery for years without a problem. I have also bought previously made cakes (not ordered) that were good. The staff was generally friendly most of the time, others not so much, but everybody has bad days. However, my last visit there, the lady with the really short hair was beyond unfriendly, she was downright rude. To make matters worse, the cake I bought that day was so stale, we threw it away. This cake had to be a week old, and yet, when I'd asked, she'd replied, "They're all fresh". Her voice was monotone as she stared at me, clearly irritated at the question. It was more her attitude than the staleness of the cake that made me realize they do not value their customers in the least. read more

Ordered a custom birthday cake for my wife and it was wonderful. Beautifully decorated and ready right on schedule.

I needed a birthday cake last minute, the day of. I forgot her name but she offered to ice a cake that had been baked in the back. The cake was delicious. Icing was perfect. And presentation was nice. I appreciated the lady being so sweet and helpful to me. Will definitely be back! read more

Attached is a picture of what they said they could make for me. (The picture that is black) They said they would pipe out the antlers so it looked more 3D even though they could not be eaten. I was perfectly happy with that. The left (the brown cake) is what i got. The antlers were not piped out and this cakes looks NOTHING like what I ordered. I trusted them with an important cake and it turned out horrible. Then I asked for buttercream frosting. I got a white cream then they added chocolate icing over it. Again not what i asked for. Do not go to them If the cake you order is important. Then when I told them that was not what i ordered or what we agreed upon, they got an attitude with me!!!!! read more

Hermitage Bakery - The cake to the right (black) is what i wanted, the cake to the left (brown) is what I got - Bakeries Near Me - Hermitage, Tennessee

I ordered a cake for my sister's 40th birthday, and the Hermitage Bakery chicks did a fabulous job! The bottom tier was white cake, the top was strawberry. The frosting was almond buttercream with black lace and silver sparkle detailing. I arranged the flowers ($10 from Kroger!) at the suggestion of the bakery chicks. This cake was impressive before the decorations, but it became a knockout with them. The flavors were delicious, and the crumb was the perfect density. Thank you, Hermitage Bakery, for helping me throw my big sis an amazing party! read more

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Stay away!!!! They ruined my wedding reception! I ordered cup cakes with white icing with tiny pale green rose buds. I ended up with multi-colored florescent cup cakes that looked like they belonged at a circus themed birthday party for a 4 year old. When I contacted them after the wedding to ask what happened she actually told that SHE thought color was better for a wedding! Well thanks for making that call on the center piece of my wedding reception! If you look it up they have a Better Business Bureau rating of F !!! read more

Horrible... Misspelled name, not ready the day of pick up with two week notice...it was delivered, so I couldn't get the name fixed. Awful experience and they will not return repeated attempts to get it fixed read more

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I picked up these things called "chocolate chewies".....yes, OMG, they are deliciously mouthwatering, melt-in-your-mouth, cocoa richly addicting! Only $3.29 for a dozen! Can I have 365 for every day of the year? They are chocolate cookies practically flour less, fat-free, made with egg whites, chocolate and walnuts. They also have salt hardo bread. Im not crazy about the other baked goods there, but that's because I'm not into buttercream cakes, however I'd go here just for the Chocolate Chewies anytime! read more

This was my final stop on a tour of bakeries along US 70 today. I only learned of them today, which was something of a shock that I missed a bakery this close. The store was large, and the production area is open and visible from the sales area. Big plus. They mostly had sweets, with some dinner rolls rounding out the savory side of affairs. The selection of petit fours, bon bons, and cookies was extensive. I bought a small array of items. I've tried most of them at this point. The petit fours are good. I especially appreciate that the outer coating was not plasticky, as petit fours often tend to be. I did not enjoy the creme horn or the bon bon, as the flavor of the creme put me off slightly. The dinner rolls are excellent. What I really appreciated was the good conversation I had inside. We discussed the situation of bakeries in Nashville. This was the second bakery that echoed my sentiments that this is a rough town for non-sweet baked goods. The staff at Hermitage Bakery raised a good point...Publix does bread pretty well, and that may offer an explanation as to why non-sweet baked goods sell poorly here. Either way, it was a good discussion, and I like when staff are willing to discuss their industry freely with me. I would certainly do business with them again. read more

Excellent carrot cake and deliciously creamy frosting. The service is great and the ladies were able to accommodate my last minute request. Neighborhood gem! read more

We got a birthday cake for our son this weekend and were thoroughly impressed. They matched the picture we gave almost perfectly and the price was comparable to any chain. We recommend you also support our local businesses. read more

This bakery is awesome. The wedding cake was beautiful and tasted the best. I plan on using them again for the next wedding that I coordinate. read more

Hermitage Bakery - The beautiful wedding cake. - Bakeries Near Me - Hermitage, Tennessee

I called to place an order the lady was incredibly rude , and had a nasty attitude over the phone. No hospitality what so ever, definitely will not be recommending this place to anyone I know on that alone. read more

A to-go sort of place... with pretty little treats that make you want to buy way too many items! I enjoyed looking through the assortments of deserts, including Halloween themed pastries and ended up getting a creamed cone, a cherry turnover, a Napoloen, and a chocolate-covered velvet cupcake. All (except the turnover) had thick white sugary icing on it which is not so much my style but they all tasted pretty good, not great though -- for I like my dessert less sweet and more airy / light. The pastry workshop area is visible behind the counter, and I found it pretty entertaining to see the types of gadgets and work area setup -- one feels like one is on the set of a Food Network kitchen. The lady at the counter was super nice, super friendly. read more

Last night my friends surprised me with a very yummy birthday cake from Hermitage Bakery. They got me a vanilla cake with some regular icing. It was a sheet cake, excuse me is (I'm still eating off it), with this really neat flowers all over it. It had "Happy Birthday Erin" in cursive on it too. The cake is extremely moist and the icing is very sweet. It's all light and delicious. My friends that ordered it said that the cake was ready on time and the bakery peeps were very helpful. They said that the Bakery accidently made my cake a week early, but didn't fault them at all and were actually able to sell that first cake to someone else. read more