James showed up in the allotted time frame, was respectful and got the job done quickly to get our…read moreair conditioning back up and running all on a weekend! I would absolutely recommend this company.

I'm aware a lot goes into home repair and some things are out of our control. I was impressed at…read morefirst with 1st Choice Heating but upon working (or trying) to work with them further the more I became wary and distrusting of this company. My HVAC died and it's old, they don't make it anymore. I'm also dealing with a horrible warranty company. When their tech came out, he was personable and very helpful and went a little above and beyond to help me which was impressive. The second time they came out, felt the same way. The situation still wasn't resolved as I was informed by my warranty company I needed a second opinion from a DIFFERENT company. Brad told me he would stick by me and help me out. The day of our third appointment came and Brad was going to come back with a friend of another company. He called 5 min before my appointment and canceled. I asked him to get back to me ASAP to reschedule as I work full time. A week goes by and I don't hear back from anyone even after texting. I finally heard back and was told that I need to go with a different company. There were other odd reasonings as to why they couldn't come out or accommodate me. I was also quoted SUPER high. Disappointed and confused by my experience with first heating, just be wary and use your judgment.

Mark, one of the employees is very good at his job. He knows his stuff. I can count on him with…read moreall my hardware issues.

Have liked Hinkles since we moved to Webb City in 2019. I…read morerecently took screens to be redone and thier screen person did it all wrong. Was told that I would be contacted 2x times today and no call. I am very disapointed!

Thus company is honest and trustworthy. The owner quoted a price and it didn't change. Had my…read moreseptic fixed and pumped in a day. Give them a try you won't regret it.

While going through the process of buying a home. I felt I needed a septic inspection. I had no…read moreidea how few businesses provide that service in McDonald County. I called at least ten places. I finally found found Advanced plumbing and septic systems. What a blessing. Bruce answered the phone. He informed me of everything he would be inspecting. How the process would work. He was very friendly, informative and patient. He answered all my questions with very thorough answers. For me that meant the world as I had no knowledge of septic systems. He was able to schedule me within a week on a day that I requested. During the inspection Bruce discovered there were a lot of issues. He detailed all of them in a report that I received the next day. Where Bruce went above and beyond was when he called me the night of him doing the inspection and talked me through everything he found. The information was priceless. I had a lot of questions after talking to my realtor and negotiating with the sellers. Bruce walked me through what a whole new system should look like and what it should entail for this home. The call was about 45 minutes long. He did all of this knowing the seller did not want to use him to put in the new system. They wanted someone who was not representing me. I was then able to make sure the company the seller hired were providing an adequate system. It is rare these days to find someone who cares about their craft so much. Who has so much knowledge and experience. Willing to share it to make sure the customer gets everything they pay for. Bruce has been a lifesaver. I am very blessed I found him. If you need a plumber or a septic job completed, give Advanced plumbing and septic systems a call. You wont be disappointed.

Good people! Quality work. If they're ever running late their probably helping some folks out stuck…read moreon the road!

Wow, what a contrast to so many locally owned companies! As soon as I made the appointment to have…read moreour ducts cleaned, I got a text and email confirming the information. On the morning of the appointment I received a text message with the names of the men who would be coming to my house. About 20 minutes out I received a courtesy call from one of them telling me they were about 20 minutes out. They arrived right at the appointment time originally set. They were happy, eager to work, answered questions, offered suggestions, let us watch them work and see the issues they saw in their 'scope' they put in one of the vents. They picked up after themselves, either took their shoes off in the house or covered them with dust covers - very professional and pleasant to talk to. They offer several services, one of one is a heavy plastic/rubber sheeting in the crawl space that seals the space completely - after our experience today we will for sure use them for this service. Great company!

Just hired these guys this week and very pleased! He was in and out in less than an hour. $120…read morefor 4 normal size rooms. No mess and all the high traffic areas now look like the rest. Definitely recommend these guys!

Last Friday I had a repair man for my airator system come up because my alarm was going off. He…read morecame and said I needed the pump tank cleaned out ASAP, I called just about every septic pumping company listed on the internet near me. Sat. morning Hillbill septic called and set up an appointment for Monday. I'm still waiting for the other companies to call. Hillbill was here Monday morning, pumped and cleaned out the pump tank, and charged me a fair price. I certainly have nothing to complain about with them. Will definitely call them again

Never had an issue with Pearl Bros before today, have dealt there for years but not again. I came…read morein to make a purchase and while there return some exterior screws that I'd purchased but didn't end up needing. I brought them back their own sealed pouch that they had sold them to me in which showed the count as 16 along with my register receipt. The young lady at the register, who is awesome btw, handed them to an associate, who was also terrific, to take them down to hardware to be counted. He then opened the sealed bag and heads downstairs. Apparently the guy in hardware, big, middle aged guy who's always there, didn't count them but dumps them back into the bin. So when the cashier calls down to confirm the count he hesitates a bit and replies "around seven". So we go back and forth with rude hardware guy basically calling me a liar. Now these weren't cheap screws at $1.19 each so I wouldn't let it go. I said either you have no idea how many were in your bag you just dumped out or you screwed me on the count when I bought them! Finally an older gentleman said to refund my money and then proceeded to tell me in the future when returning an item to go directly to hardware and watch them count. I replied that won't be necessary, there won't be a next time. You lost my business for good and I suggest you work with big boy on his customer service skills, or send him packing.

Absolutely the worst customer service experience I have ever had. I purchased 4 Adirondack chairs…read moreon Saturday. An associate brought them down from storage and put them in the back of our truck. It wasn't until we got home that we realized one of the middle chairs arm was completely broken. I took the chair and receipt in today and clerk asked for a manager. The manager came over, looked at the chair and said, "Nope, it wasn't broken when you left here" and walked off before I had a chance to say anything. The cashier said he wasn't going to do anything...no refund or exchange. So my only option was to just take the broken chair and leave. I left it behind just like I will this store in the future.

Wayne was very easy to work with. He diagnosed our issues…read more quickly, ordered the parts, and installed them on a timely basis. He was both friendly and professional. We would definitely work with him again.

the technician pulled the oven out of the wall to find the model number and after he processed the…read moreinformation he said parts were not available for the unit. So he didn't run a diagnostic test to tell us what the problem was. The gas was turned off so he gave us no idea what the problem is. I don't feel like I got anything for my money