I prepaid for my propane on December 11th. As of today, it still hasn't been delivered. I called on December 29th and was told it would be delivered January 4th. I didn't like it but accepted it. Needless to say it wasn't delivered. I called on the 5th, was on hold for 2+ hours only to be hung up on by the agent. I called back and remained on hold the balance of the business day (4+ hours) I called on the 6th, again hold for over 1 hour, and when I chatted with the agent, I was told they tried to deliver but nobody was home. I am home bound, I'm always here. This really angered me. I was told they would escalate the order to emergency delivery and I would have my propane within 24 hours. That came and went with no delivery. I still have no propane. I've called their customer service number and been on hold, told that it would be delivered only to have no delivery. I was just told that now it's scheduled to be delivered on January 11th. DO NOT TRUST THESE PEOPLE. IF YOU CAN FIND ANOTHER COMPANY, use them. AMERIGAS IS THE WORST COMPANY TO DEAL WITH. read more