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    Ask the Community - Heritage Mart

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    7-Eleven - Seven Eleven store right off I15 in Fontana, CA has the nastiest and grossest bathroom. AVOID THIS SEVEN ELEVEN store at all cost !!!!

    7-Eleven

    3.1(33 reviews)
    2.4 mi
    $

    6/30/2024 @9:15 am Convenient location right if the…read moreinterstate 15 Fwy . By Target shopping center. Friendly staff both the young gentleman and an elderly gentleman greeted me as I walk in the door . Stop in to grab some drinks before I head to the freeway.

    BAIT & SWITCH TO A CHILD. This location likely just spent tens of thousands of dollars to go…read morethrough a major overhaul, only to permanently lose customers over a $1 cookie promotion. A wildly ridiculous business decision, especially in this strained economy. No wonder people go across the street to the Chevron instead. The Summit store mailed out giveaway postcards to residents and after reading the details, I was excited to try out their revamped services, like using the app for gas discounts or trying the monthly car wash membership. I just switched from an electric to gas car, so the timing was perfect to find my new fill-up location. The postcard had coupons for free items on specific dates, like a fountain drink or hot dog. I gave the coupons to my young son, who thought it was the coolest thing ever. We went to the store a couple times for gas and I let him use the coupon for that particular day. He was all smiles. This evening, my son was getting ready for bed when I realized we forgot "free cookie day". I checked the terms and it only required that it be used at the Summit location on today's exact date. There were no other details like any time restrictions. It was after 9pm, but he was so excited to jump in the car and hurry over there. We went inside and saw about 2 dozen cookies on the counter. I told the cashier that we were so glad we made it in time for cookies and he said the time had already ended. The look on my son's face was pure disappointment and borderline horror. LITERALLY NOTHING ON THE POSTCARD OR COUPON SAID IT ENDED AT A CERTAIN TIME. The two cashiers discussed it and said the promotion was over at 7pm, even though that's not what the coupon stated AT ALL. Their remedy was that I could purchase cookies for $1.39/ each. That pretty cool to lure people in with a promo and then add some unposted conditions that essentially void it. Like the ultimate bait & switch while my son is trying to be tough, but I can clearly tell he's starting to tear up. Yes, I can afford to buy $1.39/ cookies, but now it's the principle of the situation. I would be more forgiving if it was for me as an adult, but my son was truly bummed to drive over and then be told no. He was looking forward to taking it to school the next day. So heartless.

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    Lots of soot in the air

    7-Eleven

    7-Eleven

    1.8(12 reviews)
    3.5 mi
    $

    Every time I come to this gas station, the workers (except the female) would ask me where I'm from…read more LITERALLY EVERY TIME. In the beginning, I would entertain and reply with my ethnicity but it's gotten to a point where you're now just being weird and racist. I have tried ignoring the question, but the men here don't stop asking until they get an answer out of me. "You Korean? Chinese? What are you" The last time I was in here, I got fed up and asked why they always ask me that? Ofc the younger man that works there tried to brush it off like I'm the one being outrageous for being ticked off. I can't even go to my local gas station without being harassed ALL THE TIME. I'm also reporting your actions to BBB and to 7/11 corporate.

    I've been going to this location for over 5yrs now and never had a problem until this past Sunday…read morenight (8-10-2025, around 11pm). I was walking home from work and decided to stop to get a snack and a couple other things. When I walked in the door I showed the beverage I walked in with so the cashier would know not to charge me for it. He just started saying "no". I asked him what he is talking about and he says "no means no". I say I didn't ask anything and ask what he is saying no to. He says "no service". I ask why and he goes back to repeating "no, no, no". I leave, call what I think is this location, but was actually another up the street. They do try to hear, understand and help and told me to come back, so I ended up going back to the same location I left (thinking they would help me now) but was disrespected by the guy again. I never had a problem during the day, but that over night guy gotta get retrained or go. Def don't recommend this place. Go to the next one up foothill. They give way better service!!

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    Heritage Mart - beer_and_wine - Updated September 2026

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