One of the nicest, cleanest hotels I've had the pleasure of staying in!! What a wonderful surprise!…read more I would recommend this hotel to everyone! The staff was so polite and professional, thank you! I wish we were this area for our entire visit so we could have stayed here!!

As opportunity would have it, we stayed here again in August. Another good stay. I wanted to add I…read morefound out they actually have a few rooms with full length mirrors! Now we know. Same receptiveness from awesome front staff and housekeeping. Keep up the good work. Same opinion of the breakfast, but they do try with what they have. If only they could figure out how to not burn the bacon which we figure is the "already cooked" kind, which they refry to heat; invariably hard. My suggestion: I find heating in a microwave on DEFROST is often the best solution, even to reheat pizza. No nuking. You shouldn't go hungry from the offered selection but you may have difficulty getting bread or bagel toasted. Guests constantly complain about it and it has never gotten fixed. Yes it's annoying. You're in a hurry, you're hungry, you're making other people wait, etc. I mean, what's the cost of a couple good-working toasters?

Where do I start.... booked online with a single queen didn't have that.... and get to the room…read more.. looked at the bed.. and bed bugs... because I booked online the lady said she couldn't refund the money, she then gave us another room and we didn't see any bugs at first... then low and behold they were coming out of the carpet. This place is disgusting and needs shut down. She didn't seem concerned with the issue of bed bugs probably due to the constant drug activity out there. Never again. Got the 1 star bc I couldn't leave it blank.

Had bugs in the bed sheets and pillows. Knob for the shower came right off when you turn on the…read morewater. Toilet wasn't bolted down, slid when you sat down. When reservation was made, we ordered queen beds and gave us rooms with full, charged us twice for rooms. It was just a run-down kind of place. Has a sign in the office that says "no refunds after check-in." Would not recommend.

This is my second time staying at the Holiday Inn Express in Galesburg IL, and both times I have…read morereceived excellent service! The rooms are great. The TV has beautiful picture, the beds are beyond comfortable, everything is clean, outside noise is a minimum. The complimentary breakfast was delicious as well. I had to sneak a couple of those cinnamon rolls up to my room! The pool indoor pool is nice. Not for swimming because it only goes about 4 ft deep, but a quiet place to hang out. Customer service is awesome. All of the staff is very helpful and greets you with a smile. While I didn't check them out, they also offer a gym and a study area with computers! The price is very reasonable for the service they provide. For the best hotel in Galesburg, I'm only paying about what a cheap hotel in Peoria would cost. Keep it up!!!

We have stayed here several times over the past 5 years, while coming to town to care for aging…read moreparents. The facilities are always clean and very comfortable. The complimentary breakfast is delicious and extensive and the staff is ALWAYS friendly and warm, and certain staff members have even managed to remember us in our concurrent visits. You can't ask for much more than that in a hotel!

Fantastic hotel with a charming nautical theme that fits perfectly given its proximity to the…read moreriver. From the moment we arrived, the staff were incredibly welcoming, friendly, and quick to help with any request-- they even accommodated our group meeting across their two buildings, providing a spacious, comfortable room for us to socialize. The room was cozy and well-appointed, with a convenient in-room coffee maker (perfect for grabbing a quick cup before heading down for breakfast). While the closet and bathroom are on the smaller side, they were perfectly adequate for a weekend stay. The shower had great water pressure--no weak trickle here--and though the shower head sits at about 6ft, as a 6'2" guest I found it just a touch short, but not enough to be an issue. Bed was comfortable and room was clean. Amenities are a real highlight. The pool is fantastic: a clever half-indoor, half-outdoor design that, in March, makes the indoor section especially welcoming. Breakfast was excellent, offering biscuits and gravy, made-to-order eggs, a pancake machine, cereal, yogurt, fresh fruit, and coffee in both bold and mild roasts. The location is also ideal--just steps from the river and marina, perfect for a scenic walk. One fun detail: don't miss ringing the big bell at the front desk--I couldn't resist! The only minor drawback is that the hot tub is currently out of service, but it's hardly a deal breaker. Overall, a highly recommended spot for a relaxing weekend or group stay. Small bar in lobby, already booked September stay. I saw post about maid service, for short stays you can request daily otherwise it every 3 days and is posted in bathroom.

The manager or assistant managers are rude! Place was gross. Century at the front desk was nice at…read moreleast. My room smelled and they must have plumbing issues. Came for a wedding and treated the parents of the groom with such disrespect. This place is running downhill fast. Dump! Go elsewhere.

The best option of you find yourselves in Macomb. It is right near another chain but, based on my…read moreexperience at both, it is definitely worth the few extra bucks to stay at Hampton Inn. The front desk staff is always nice and helpful. The rooms are basic but nice and clean. The fitness center is fairly small but seems to always be empty so no issue using equipment. Like many hotels, they seems to have gotten rid of the hot tubs but the pool is heated and was definitely enjoyed but the kids. The breakfast option here sets it apart from other options with a spread of hot items as well as pastries and cereals. They also have both full size and mini waffle irons and a complete topping bar. Anytime we stay in Macomb, this is our preferred hotel location.

The service was excellent. The breakfast was standard but good. The beds however, were a little…read moreuncomfortable. The pillows were really hard. The rooms were clean and the air conditioning worked really well. The family really liked the indoor pool.

Absolutely beautiful and so much fun! We stayed for a few nights and I wish it was longer! We went…read morefishing (we just had to bring our own supplies!) kayaking, hiking around the property and enjoyed the fire pit!! This is seriously such an amazing place to escape from the hustle and bustle of life and the people running it are awesome and so sweet!

Yes, We are Back Again....visiting relatives out here. Stayed at the Hampton Inn...still the same …read more Great hospitality, service, and staff. Enjoyed the breakfasts...quite a variety. And, a Special Shoutout to Aiden who printed out our boarding passes for us since the business center is in transition. His care and compassion was evident and we appreciated it. Thanks a bunch to all staff who made our travel stay enjoyable! **************************************

Our room is comfortable and clean - however - this hotel allows smoking. Had I k own that I…read morewouldn't have booked here because I have asthma. While our room is non-smoking (thankfully- because nothing in the booking site indicated that there were smoking and non smoking rooms), the rooms across the hall are smoking rooms and the entire hallway reeks of both cigarette and marijuana. When I stopped at the desk to advise that someone was smoking she advised that smoking is allowed here and that she believes they may be the last Hampton branded property that allows it- she mentioned complaints on the other floors as well because I had initially suggested we might prefer to move to a non-smoking floor. There apparently isn't one. It's too bad because the location of the property is good, too. She said the policy is "unclear" on pot- so if you're a smoker (herbal or otherwise) this may be a great option for you. If you're sensitive to smoke, I advise booking elsewhere. On the plus side - The pool and fitness facilities are clean and well maintained as is the lobby and our room- no complaints there - and staff is friendly and helpful.

First of all tue staff is friendly, jeff the manager came up to our room and set up the roku, nick…read morethe front desk supervisor was so nice and helped me when the washing machine didn't want to cooperating. Breakfast was the best the third morning here, didn't get to use the pool or fitness center, our room was upgraded to a king suite when the room we originally booked didn't have the shower we requested, they made it right and it was not their fault because we booked online and the person we talked to screwed up, not our hotel! We also liked the signs that said quiet after 10 pm, really appreciated that!

Friendly staff, nice room, it's walkable to the Bass Pro Shop which also has a bowling alley and…read morebar with food. I noticed some worn furnishings in the lobby but overall this is one of the nicer hotels we've stayed in, and we stay in the area several times per year.

Very pleasantly surprised at the transformation of this hotel over the past few years. I used to…read morestay here regularly while visiting my daughter at WIU, until I bought a house in Macomb in 2017, and remember it being an acceptable place at the time. I happened to get a couple of rooms now, in 2021, while visiting WIU for graduation, and was impressed at the change. I had actually driven up to the hotel, willing to accept it as I remembered it from 4 years ago; it turned out be much, much nicer. No more smoky smell - in fact the entire hotel smells clean and fresh. The carpets have been replaced,and new paint throughout. New furniture, furnishings, appliances and ACs in the rooms. The entire staff is hard-working, friendly and approachable. The manager/host is clearly engaged in the performance of the hotel, and it's easy to see, since he is always present in person, working alongside the staff. (side note - this hotel turned out to be even nicer than the Quality Inn and Suites in Kansas City, MO. That place was the exact opposite, but that's the subject of another review).

Great staff gave us awesome suggestions for sports bar/ restaurant. Nice breakfast, clean rooms…read more Breakfast just enough eggs sausage, breads., etc.... . Can't beat the price.

I've visited Galesburg a few times in the past to visit my fiancé who lives in Altona, and this is…read morethe first time I've stayed in this hotel. Normally I stay in the Holiday Inn, but for the week I was staying, I noticed it was going to cost wayyyy more than normal. So I tried something new. First we'll do the pro's. As I mentioned, it was cheaper. I was staying for about a week, and country inn & suites was about $300 cheaper for the week, and that's staying in a suite as opposed to a regular room. So that's crazy and pretty good. The staff is extremely friendly and helpful, lots of fun. The pool and spa are really nice. The room was clean, the bed was comfortable. It's a pretty nice place overall. The cons are just nitpicks that could use attention. First, the bathtub has a problem keeping up with the water. The tub slowly fills as you're taking a shower, which is a little annoying. Second, the walls are paper thin. Which is hard to criticize because I know they can't really do much about that, but just know that before you buy. You can clearly hear a conversation in the hallway, though I never heard neighbors; only outside in the hallway. The wifi was also extremely touchy. In and out like crazy, destroyed my data over the week. Just small things to notice, but overall it's well worth the price. I'd recommend it!

After loooong day of driving we just picked a place....hoping for the best. We landed at the…read moreAmericInn. We were well received by Dan, whom i had spoken to while on the road. Realizing how tired we were, he gave us a quick lowdown. The lobby and breakfast area were clean and appeared updated. I can't tell you how happy we were to find the room clean, no funk smells and comfy. Especially liked having LVT flooring....Coffee was good, breakfast was quite the variety and desk receptionist was friendly and maintaining clean clean dining area throughout the morning......you wont be disappointed here....rooms do not look like pic....light, bright updated....great service!!!