I cannot say enough good things about Tammy at Pacific NW Cremation. She was so kind and…read moreunderstanding. She walked me through all the steps and what they would do and I needed to do. As anyone who has had a close loved one pass away knows, you are an emotional wreck. Tammy was just the person I needed to comfort me and help me through the process from start to finish. I would highly recommend Pacific NW Cremation.

Jason with PNW cremation was the most helpful during a very difficult time. They were prompt,…read moreaffordable, and very compassionate. I would highly recommend them for your needs for funeral services. There aren't enough words for gratitude for how they were with our family.

Rick Foss not only helped us find our loved one's unmarked grave; he helped us get a gravestone…read moremade for her. He was kind, caring, knowledgeable, and easy to work with. Thanks to Rick, our loved one now has a beautiful gravestone. Rick, we sincerely appreciate ALL of your help. Ruthy Goblirsch Sturgill (Virginia) and Nathan Gerald Krueger (Minnesota)

I was with this man for 15 years by his side till the day he died on his hospital bed and as soon…read moreas they found out that I wasn't paying for it and that I was his ex-wife they treated me bad they were rude and they never called me back they lost my husband's wedding ring I never got that and it's legal for an ex-wife to obtain copies from the funeral home for up to a year in Washington State but they're all about the money not service not with my situation

Extremely helpful. Great customer service. Prompt response & made the process understandable &…read moresmooth. Thank you. Price was very fair too

Extremely dissatisfied! 2 years into the process of buying and placing my dad's bench on his plot,…read moreabsolutely zero progress! Zero communication. Within the week of my dad's passing we met with cemetery staff and chose the bench- size, color, engraving etc. We were offered the option and chose to make a payment plan. Shortly after, we went back in to confirm the engraving and quote, only then were we advised that the bench would not be ordered until it was fully paid for...in our case FIVE years. This should have been addressed when offering us the option to make the payment plan! We made other arrangements to pay it off within a few months, which we did. The day we paid it off we approved the bench proof for accuracy, we were then told it would be about 9+ months for the granite to come in. More unexpected delay. With no communication over the months, we went back in, thinking it should be any day to schedule placement. Come to find out our salesman was no longer there and NO ONE was overseeing our contract. We inquired with the one available person on when we would be able to place the bench and my dad's cremated remains into it. Surprise... it had NOT been ordered! They said we had not confirmed the proof. (Which we did) so there it sat. Nothing accomplished. We again approved the color, size, engraving, and spelling in hopes it would be promptly ordered...... since we have more time, we took the opportunity to submit higher quality photographs for the small oval pictures to be added to the bench. (which has nothing to do with getting the granite in from Norway and engraving it!) Six weeks since submitting the new photos, still no communication, we've checked in 2-3 times for a proof on the photos. Nothing! Since they have not gotten back to us on this part of the process, we still don't know if the granite has even been ordered yet. So 2 years in we have absolutely nothing, zip, zero, nada. It will be another 9 months to a year IF everything was guaranteed to begin today. This entity owns and controls the majority of Spokane's cemeteries so they apparently don't care about their obligation to follow up and do due diligence for their clients. Especially in this industry, it's extremely distasteful to do business this way. Make your arrangements elsewhere if you can.

Very helpful staff at the Fairmount! Eric was so helpful planning my friends small ceremony! Thank…read moreyou-J Wilson

They were kind and they were done sooner than I expected. I didn't realize I would be emotional all…read moreover again. I almost didn't choose crematio but I am so glad I did. I feel relief and love, knowing she is home with us again. Thank you for the respect you showed my sweet Ladybug

Very kind, thoughtful with us. We have him in the velvet pouch - now to choose an urn. They…read moreoffered to set up the engraving. Would recommend.

My father passed away and due to his divorce not being fully finalized his ex had rights to his…read morebody. . She did not have the money to cover any expenses at all. So My grandparents were in touch with funeral home and said they would cover whatever but wanted 80 percent of his body once cremated (which ex wanted cremation). The funeral home agreed to this. My grandparents paid for 2 viewings, cremation, pendants engraved with ashes (very expensive) They then had the ashes sent from Spokane to Missouri. The urn was opened not even 15 percent of ashes in there. Come to find out gave all the ashes to his ex. Idk if the funeral just said all that and didn't except us to check the ashes received. But I thought it was very terrible of them to conduct business that way. I do not recommend this place. And I suggest everyone check your urn to ensure your getting what your suppose to.

Trent went above and beyond to honor our final wishes for my loved one's memorial...down to the BBQ…read moremenu and Star Wars music! He and his colleagues were easy to work with, respectful and created an amazing eulogy and slide show video! Thank you Hennessey in the Valley for helping to make our loved one's life celebration happen with dignity and care!