Teeth and fingers are never a good thing, unless, those fingers are from Dr. Mccaffrey or Dr…read more Angela. Your teeth want to meet those fingers because those fingers will make your teeth shine! BMD (Burleson Modern Dentistry) has a professional staff with a calm approach to taking care of all your oral needs. Tooth needs gone? Teeth need straightened? General check up? Shoot, this place is the place. They will get you scheduled, checked in, checked on, and out the door with a healthier mouth.

I would first like to say that I was very satisfied with my initial visit to your office. From the…read moremoment I arrived, the staff was welcoming, professional, and made me feel comfortable. My cleaning and exam were thorough, and I left feeling confident that my concerns were being taken seriously. Unfortunately, my experience following that appointment, specifically regarding the referral to the periodontist, left me feeling disappointed and frustrated. For that reason, I feel it is important to share my experience and the concerns I have about the referral process. I am writing to formally express my dissatisfaction with the referral process and my experience during my recent periodontal consultation. During my exam and cleaning, I discussed my concern regarding an open embrasure (black triangle) with my dentist. Based on that conversation, I was referred to a periodontist to discuss a gum graft as a possible solution. I scheduled the appointment and took time out of my day because I trusted that this referral was appropriate for my condition. At the consultation, the periodontist briefly examined the area, asked what my primary concern was, and after I explained that it was the embrasure, immediately stated that a gum graft would not correct an embrasure. He then said the general dentist would need to discuss restorative options such as a veneer or crown instead. After the appointment, I was told I owed a consultation fee. I questioned why I was being charged for a consultation regarding a treatment that the specialist immediately determined would not address my concern. I was then told the consultation was also intended to determine whether I was a candidate for a veneer or crown. That explanation does not align with the reason I was given for the referral. I was referred specifically to discuss a gum graft-not to obtain clearance for a veneer or crown. My concern is not that specialists charge consultation fees. My concern is that I was referred for a treatment that the specialist determined almost immediately was not an appropriate option for the condition I was referred to discuss. This resulted in an unnecessary appointment, wasted time, and an attempt to charge me for a consultation that, in my opinion, should never have been necessary if the appropriate evaluation had been completed before the referral. For that reason, I declined to pay the consultation fee. I don't believe that I should be financially responsible for a referral that appears to have been inappropriate from the outset. I am requesting a clear explanation as to why I was referred for a gum graft consultation when the specialist determined almost immediately that a gum graft would not resolve my primary concern. I also ask that your office review the referral process to help prevent other patients from experiencing the same situation.

I love this dentist I've been coming since I was in high school and now my kids enjoy here. the…read morestaff is really helpful and caring! my kids are so comfortable around them even my 3 year old! I love Mimi, Dr.Hussain, Daisy & Denisse! all so sweet and kind!!

Been going to this dentist for years for my children's overall they are great I had a small issue…read morewith communication about a dental procedure but all has been resolved

I waa looking for a new dentist and I was so excited when I found Good Faith. Not only are they…read moreright next door to our orthodontist but they also had great recommendations!The reviews did all the justice! All off the staff is amazing and welcoming from the front desk to the hygentists to the dentists. They also keep you entertained with TVs on the wall and the ceiling! We met with Dr. Cook. I really appreciated that he was thorough and nice. All his recommendations made sense it didn't feel like he was try to upsell me on services. They also offer payment plans depending on the services. Looking forward to keeping my family's smiles healthy!

I am extremely disappointed with the way I was treated by Nicole when I called to cancel an…read moreappointment. I was genuinely very sick and not well enough to come in. I was not canceling because I changed my mind or had something else to do. What makes this experience even more upsetting is that the office was working me in as an emergency because I have been having significant tooth pain. That pain is already difficult enough to deal with, and I am also concerned that it may be contributing to or worsening the migraines I have already been struggling with. When I explained that I needed to cancel because I was too sick to come in, Nicole's immediate response was to inform me that there is a $50 cancellation fee, followed by saying that she would "go ahead and waive it" for me that day. While I appreciate that the fee was waived, the way the conversation was handled felt completely lacking in compassion. There was no acknowledgment of how sick I was and no apparent concern about the tooth pain that was serious enough for the office to work me in on an emergency basis in the first place. What bothered me even more was that Nicole did not initially offer to reschedule the emergency appointment so that the tooth pain could still be addressed promptly. Considering the circumstances, I would have expected someone to say, "I'm sorry you're so sick. Let's see when we can get you back in so we can take care of that tooth." Instead, I felt like I had to be the one pushing the conversation forward while I was already sick and exhausted. I then asked whether I could simply keep my original appointment, which was not even until October. Nicole told me she would have to check whether there was availability. After checking, she offered me a morning appointment. I explained that I have to work, and she then mentioned another time after I get off work the following day. But again, there was no sense of urgency about getting me rescheduled because of the dental pain. That is what frustrated me the most. Patients are not just appointment slots, cancellation policies, or $50 fees. They are human beings, and many of them are calling a medical or dental office because they are sick, frightened, exhausted, overwhelmed, or in pain. Healthcare is one profession where compassion should never feel optional. Someone can absolutely follow office policies while still treating a patient with kindness and empathy. Unfortunately, my interaction with Nicole left me feeling that empathy was sorely lacking. When a patient who was scheduled for an emergency visit because of significant tooth pain calls to say she is too sick to come in, the response should not begin and end with a cancellation fee. There should also be some concern about getting that patient taken care of. People working directly with patients need to remember that there is a human being on the other end of the phone, and they may have no idea what that person is dealing with at that moment. A little compassion and an offer to help reschedule an urgent problem would have completely changed this interaction. Instead, I ended the call feeling more frustrated and uncared for than I did when I made it.

I spent over 3,000 there a month ago. Have tried calling 4 times today and no answer. Left…read moremessages. No calls returned. Really like the place , but very frustrated with customer service

First visit to new dentist today. OMG! They are amazing. Friendly, knowledgeable, and efficient. I…read moredidn't think I could find a better experience from my last dentist who I left only because I moved to SW FW. Book an apt today. You will love them too!

I have a delicate dental injury caused by a dentist in 2019. So, I am very a bit fearful now. I…read morefound the office through my dental insurance. The office has a beautiful minimalist design, clean, well lit and everyone I met was friendly and had a smile on their face! I appointment was with Dr. Britney Thorpe and her assistant (wish I remembered her name) they were both so kind, professional and REALLY listened to me about my injury and how I feel about dental procedures. I highly recommend Dr. Britney and the entire office!​​

Warning: Unethical and Deceptive Practices…read more I strongly urge anyone considering this dental office to think twice before making an appointment. This practice engages in high-pressure sales tactics and appears far more interested in profit than in patient care. I deeply regret not reading the reviews beforehand -- many others have had similar experiences, and I now understand why. Both my adult son and I were targeted with what I can only describe as scare tactics. Despite my son's clean bill of health from a reputable dentist just six months prior, he was told he had serious gum disease and urgently needed multiple expensive procedures -- including deep cleanings, laser treatments, and diagnostic tests -- none of which were previously deemed necessary. He left confused, alarmed, and out of pocket for one of the deep cleanings that they managed to convince him he needed. Wanting to give them the benefit of the doubt, I returned myself. The exact same playbook was used on me: dire warnings about the condition of my gums, an overwhelming list of treatments, and a price tag in the thousands even with insurance. I declined all upsells and requested a standard cleaning -- which was then performed carelessly and in haste. Several teeth were missed entirely during both the cleaning and polishing. It was clear that because I refused the costly add-ons, they no longer valued my time or care. I told the dentist that I was very disappointed and she said she would continue to work on me. I allowed her to work a few minutes longer but it was still evident I was not receiving even a moderately thorough cleaning. I have never in my life had a dental cleaning that was done so quickly and haphazardly. This kind of behavior is not only unprofessional -- it's unethical. Patients deserve honest evaluations and transparent care, not manipulative sales strategies. I will be filing a formal complaint with the Texas State Board of Dental Examiners (TSBDE) and hope others do the same. Please protect your health and your wallet -- stay away from this practice.

Dr. Jacklyn Dang, Mr. Ben, and the staff are great. It's always clean, neat, and it always smell…read moregood. I've been going to Great Oak Dental for about 2 years now, and it has been an amazing experience. I am very pleased with the services I've received. I needed quite a bit of dental work done, and I now have a very pleasing smile. My Grandma loves them, and feels blessed to have met such caring people. Thank you Great Oak Staff.

Be VERY Careful with this place. Dr.Jaclyn Dang's Office is Managed by Dr. Sean Dang, her husband…read more He has no other job but to Study Up on ways to get more money out of each patient. He makes Sure that No Money is Left on the table. Every time U see Dr. Dang, U will be Charged. She would take an X-Ray of Your teeth Everyday if given the opportunity just so she could legitimately Charge U out of pocket & your INsurance Provider. And Speaking of insurance, be very careful as to the questions you ask. Such as, "are you in the Cigna network? " That doesn't mean " are you with a PPO where U can see any doctor U want & it will pay Something!!" Duh? I believe Great Oaks Dental is Very High Priced & Not that Great at Decision making with U, where the patient's Best Interest is First & Foremost. I saw No Heart with this Dentist & her 2 Locations in Arlington. I found a very Narcissistic environment & very high prices.. I paid $5,000+ for One Front Tooth Implant & she never cleaned or checked my other teeth for the 9 months in between healing. Then, After I mention this to her she did check them and asked me if I wanted to know where my next problem was going to be? It was for the other front tooth that also was decayed. Oh Brother!! I paid less than $1400Cash at DDS Denture & Implant for the other front tooth & was as treated like a Queen.. I could have gone to Africa, shot an Elephant, brought back his Ivory Tusk & Had thousands of Faux Teeth made from it for the price some of these Dentists are charging for one tooth. It's gotten way out of hand.

Dr. Ku and his staff have always been very professional and have always put my care and the care of…read moremy family as a priority. Dr. Ku is extremely detail oriented and his dental hygienist Stephanie is wonderful! My 9 year old always looks forward to going to the dentist because they have always gone above and beyond to make it fun and make her feel comfortable. When my 83 year-old mother had issues with her dentures, Dr. Ku immediately made time to see her although she is not a regular patient. He also provide her all of her options including cost effective options. I have been a patient of Dr. Ku's for over 14 years and can't image going to another dentist. Also, I have never been offered a credit to write a positive review so I don't know what previous posts are referring to.

I am always so scared of the dentist, but let me tell you, this was my favorite place. I know…read moreyou're only supposed to get a cleaning every 6 months, but can I go sooner?! The front desk was so friendly and Stephanie (the hygienist) was amazing. I had a root canal in the past that I had issues with and she spent so much time teaching me more about how to keep it healthy. The next day, my teeth felt SO clean. Really, she did a phenomenal job. And then there is Dr. Ku! He is great- really took time to teach me and did not make me feel rushed at all. He is very knowledgeable! The scariest thing for me is when I have a cavity and need numbing- I hardly even felt the shot and I didn't feel a thing throughout my procedure. His assistant, Dana, did a great job of making me feel relaxed when I felt the most anxious! This is my favorite dentist office. I highly recommend!

I've been getting regular cleanings and had previous work done at Smile Lounge since early 2025…read more Everyone is so kind, thorough and truly care about your health. I've always left feeling like I'm in good hands

New to Texas overall and of course GP. I went online to search for a dentist that look like me and…read morecame across the Smile Lounge. I immediately checked my insurance to ensure we were in network and made my husband and myself appointments accordingly. This place is clean, modern and high tech to say the least. I mean the X-ray scanners speak to the tech after the scan to let them know that the image is captured and it's charged and ready for the next image. It was like iRobot or something which is my thing as I'm a Techie . The staff was super welcoming and accommodating. Thé chair was comfy and I had the best entertainment options while I waited on my services My teeth we cleaned perfect and the exam was smooth. I'll check them out again in 6 months