Wonderful! From scheduling to check-out, everyone at this practice is friendly and kind. I was due for my cleaning and I had some concerns about sensitivity and a possible need for further dental work (root canal, fillings) from a previous dentist. I've had sensitivity when eating/drinking hot and cold foods for months now, so I was naturally nervous about the visit. My hygienist Kenya was friendly and thorough and she took my concerns about sensitivity very seriously - it was maybe the gentlest cleaning I've ever had! She had great advice for prevention and ongoing care. I was offered a fluoride treatment and it was explained upfront that it was optional and would cost $15. I only saw Dr. Patel briefly but he was very friendly and listened to my concerns. I will be going back next week for some follow up and feel confident that I will be well taken care of by everyone. read more

Dr Patel is great. I love his chairside manner, he is personal and takes time to explain things. His front office has opportunity for improvement They do not call to remind you to set up an appointment. They don't greet you when you arrive. They don't keep up with what my insurance company will pay vs the services rendered. (The number of x-rays exceeded what my insurance covers.) I got a bill today for $39.00 and I haven't been there in 9 months. I have sent them emails - and there is no response. It falls into a black hole. I love the dentist but the management of the office is less than I expect which brings the whole experience down. read more

I had to cancel bc of a death in the family. I called and left a VM message asking if I could reschedule for the next week but I never heard back from them. They sounded really nice on the phone so I'm going to give them another chance. I'll follow up after the appointment. read more

Take care of your teeth. They are almost as old as you are. Dr. Patel is awesome and thorough. It's comforting to feel not being rushed. read more

Heritage Dental Care - Cosmetic Dentists Near Me - Pflugerville, Texas

do not go here. They try to get x-rays every time you go there that's every 6 months and insurance will only pay for once a year. I've had my two year old go there and they "accidentally" build for something they did not do. They said they were doing a cleaning on my two year old and never did. I had to do the leg work and call my insurance. Lastly, they wanted to do x-rays while I was pregnant. My wishes were not to get X-rays and they would not see me, even for a cleaning. Keep in mind I've been going to them for 2 years. I would stay away!!! I would give them zero Stars if I could read more

Friendly receptionist and staff, extremely gentle Kenya hygienist did a fantastic cleaning. Dr Petal is extremely helpful, we are satisfied with overal experience. We are Continued family customer patients is the best review. Glad we found this Dental place read more

Dr. Patel & staff are wonderful. Patient with anxious patients. Answers any & all questions. I am a loyal patient who has stuck with my dentists until they retire so having to find someone new is not a pleasant endeavor. Dr. Patel made the transition painless. read more

So I have been procrastinating getting to the dentist for a while, and Naomi caught me in the parking lot of HEB to tell me about this new office. I made an appointment, showed up and was very impressed! They is IMMACULATE in this office! Everything is sooooo clean. Bathrooms, treatment rooms, lobby! Dr. Patel is by far the best dentist that I've ever had. They try and do everything the can to make sure you get what you need. They don't try to underhand you by doing extra and charging you more. Dr. Patel is patient, and very explanatory. Any questions that you have he is more than willing to explain until you understand, in a way you will understand. He cares about the comfort of his patients as well as the health of their teeth. I have recommended him to all my family and friends, and will continue to rave about him and his staff! They are AMAZING!! read more

Heritage Dental Care - Nice Tv's in treatment rooms! - Cosmetic Dentists Near Me - Pflugerville, Texas

I came here to clean my teeth, they gave me an x-ray and they said I had two cavities. They told me to fill the cavities. I didn't fill them and I just left it there. After a year, I went to another dentist and they took an x-ray and they said I didn't have any cavities. They double checked it and told me me I didn't have cavities. It was obvious that this dental care LIED to me. read more

Dr. Patel and his staff are very friendly and I enjoyed the clean office I highly recommend Heritage dental!

I am very happy I found Dr Patel and Heritage Dental. I went into the consultation very nervous as I knew there would be a lot of work needed for my teeth. But Dr.Patel put me at ease very quickly. I have been going there ever since and I am very very pleased with the service, the facility and the staff. Dr. Patel is very patient with all my questions every single time and explained me the why/what/how s for every treatment I had to take. He recommends services that are only absolutely necessary. He is very good at what he does, thorough and takes time to fix up your teeth well. I am really happy with how super professional, kind and friendly he is. The staff are very friendly and my favorite of them all is Nagwan. She is very sweet, kind and always greets me with a big smile. She always makes sure that I am comfortable during the whole treatment (be it filling, root canal, night guard etc). The facility is so clean and high end. The patient rooms are also equipped with TVs for your comfort and they offer you sunglasses to block the glare from the machines during treatments. How very thoughtful! 5 stars to Heritage Dental! read more

One word, Awesome!!! Dr. Patel and the staff were great. I have been to several dental offices, from Corpus Christi, Kerrville, Austin, and Fredericksburg areas, and Heritage Dental Care team was the best. Extremely professional, kind, and very knowledgeable. I felt very comfortable even though I was in pain before services were rendered (to make matters worse, my TMJ was acting up). My mouth and teeth feel tons better. Believe it or not, I'm looking forward to my next appointment. Kudos to Dr. Patel and her staff, see you in a couple of months! !! read more

Do Not Go here!! I had Unnecessary dental work....I got a second opinion for more work they wanted to perform and of course charge $$$ for, I was told there was no reason... Yes, they are very nice here, but be warned, always get a second opinion if they tell you -you need dental work. read more

This dental visit was great! The office is super modern with new equipment and super friendly staff. I was able to get in within the next day of giving them a call to schedule my appointment. I had to do some fillings and they were able to do it quick and cheaper then any other place around Pflugerville area. They also had free coffee for customers:) Definitely recommend this place. read more

First, This Dentist and Staff are very welcoming! Dr Patel is friendly, gentle, and takes time to fully explain any conditions and treatment options. The new office is equipped with the newest technology. I recommend fully! read more

I have had an excellent experience each time I have had a visit to this dental office. I like the front office friendliness and their professionalism. Dr. Patel is very patient and listens to your concerns as well as gives you the best options available for your particular dental needs. I must also add., Kenya is a very exceptional hygienist in my opinion. She really did a great cleaning on my teeth. I have had very bad dental experiences in the past but I must say so far this dental office I would definitely recommend. Satisfied Customer... read more

I have really enjoyed the staff and experience at Heritage Dental. It's not far from my house and I don't feel pressured by the hygienist or Dentist. Very supportive with getting my teeth and gums to looking and being healthy. read more

I'm giving Heritage Dental five stars, because the moment you walk in everyone is smiling, friendly, helpful and accommodating. I didn't have to wait anytime past my scheduled appointment. My x-rays were non intrusive. My cleaning was thorough and not painful at all. I was informed at every step what was happening. The doctor talked to me about the condition of my teeth in detail while showing me the x-rays. They addressed my concerns without unnecessary suggestions or work that wasn't needed. You can't get any better than this. Thanks everyone!!!! read more

Absolutely no problems ever here and I work for the state so got dental covered. Walk in, get a cleaning, and boom! I am free!

Great experience with first dentist since moving to Texas!!!! Previously my brother in law was my dentist, and dr Patel had high expectations to live up to!!! He did not disappoint !!! Staff very professional and courteous read more

Excellent customer service and care. Dr. Patel is great. Explained everything well and did not sound like other dentists that try to take your money. The dental hygienist also did an amazing job and was very sweet and attentive. I will continue to go here. read more

Comfortable, Very Friendly, Honest, Clean, Affordable, Great Hours and most important to me, Painless! I highly reccomend Dr Patel I havent been to the dentist in 10 years so I was expecting the worst when I noticed my gums receeding from plaque build up. This afternoon was my appointment for a deep cleaning & 3 filings. Dr Patel was very gentle (both times that ive been in his chair). The only pain I felt was my jaw, from holding my mouth open for 2 hours. The entire procedure was practically painless. Even after the numbing wore off, I had very minimal pain... and now my teeth look and feel so much better! I can no longer say I hate the dentist... Dr Patel proved to me it CAN be a pleasent experience! read more

The team at Heritage was great! I was new to the area and had some problems I needed to get fixed right away. They made accommodations to fit me in and I was thrilled. I had some painful work on deck, but Doc was great. He gave the shots and I really did not feel them. That is a huge win. He also is very knowledgeable that he know where to put the shots so he only has to give what is needed. The staff was super friendly. I am happy I found my new dentist. read more

Heritage Dental Care truly CARE. The entire staff have a very good approach with patient service, experience, and satisfaction. I always appreciate that Dr Patel communicates things with me thoroughly. The quality of their work is exceptional. read more

Courteous staff, very reasonable rates, and a great dentist. What more could you ask for?

I love this dentists office. Dr Patel is the first dentist I've used in Austin that doesn't make me feel like he is just trying to sell me on treatments that aren't necessary. He is a great dentist, humble, friendly and always honest. Their office is new, and clean. I appreciate him and his whole staff. Will never be going anywhere else. read more

The entire staff was super friendly and welcoming! Loved the atmosphere and will definitely be going back for routine cleanings!

I've been afraid of dentists since forever, but no fears here. The steps are explained and the methods are gentle. Every care is taken; even the shots don't hurt. The prices are reasonable and honest. These guys are my heroes. read more

I went to the office for a second cleaning. The team is so pleasant. Kenya did a great job. She is very professional and explained everything during the entire process. I have a third appointment already scheduled for next year. read more

I've been visiting here now for going on three years and I am still quite happy with the experience. The staff are friendly. I have seen both dentist and they are great and explain everything going on with my teeth. I have never had to wait long to be seen. In fact, each time I go to my appointment, I bring a book and never even get to crack it open before they have called me back. They also check everything through my insurance and tell me what is covered and what isn't, so I can make an informed decision. read more

Dr. Patel and his staff have amazing customer care. I had a lot of work to get done. They helped me immediately when I was given the run around elsewhere. I had been in pain for months. They squeezed me in and adjusted their schedule to take care of my infected tooth. I have since had several appointments to get work done. Each experience has been pleasant. I'm so happy I found Heritage Dental Care. read more

I am a new patient of Heritage Dental Care. I was treated professionally with respect. All staff members, especially Karen were extremely helpful and courteous. The facilities were clean and well organized. Most important, Dr. Patel was extremely patient. He explained in detail and in laymans terms all of the medical matters he observed and the choices of treatment. He permitted me to make informed decisions about my treatment and was very responsive to all questions. I am extremely pleased with my initial experience with Dr. Patel and his entire team. I highly recommend. read more

Today was my first visit....I was a little anxious going in. However, the staff were very nice and eased my anxiety. The office was very nice and clean. Dr. Patel and his assistant Nawgan were very gentle and explained everything that was going on....step by step. I am looking forward to my next appt. and my new relationship with Heritage Dental Care. Karen did an excellent job as well explaining things over the phone. read more

This is not a review on the actual dental work performed at the facility. Rather, I was turned away from this business by the ease of working with them. I called and requested a dental cleaning, but the receptionist made it such a complicated process. She said that she could schedule me for a regular cleaning, which I said okay great. But she also said, if it is determiend that you need a deep clean after your exam, we can't do it tomorrow. Understandably so considering it's a longer appointment. I asked if they could still do a regular cleaning and then they could schedule a deep clean later and she told me that they couldn't do that. Makes zero sense. Why couldn't you just do a regular cleaning and then I could return for a dental cleaning when time permits?? Additionally, she wanted my policy number on dental insurance. The dental offices I've been to in the past are able to pull that information up using my SSN and name, but she was in no hurry to get that information and work with me. She seemed bored and in a hurry to get me off the phone. Well, I gave up sensing that she wasn't interested in working with me and recognized that if this is how I'm going to be treated BEFORE I'm a patient, it can only get worse from there. So I called another dental office, who were willing to do a regular cleaning, knew my insurance plan from my employer's name and got me in on Monday morning and worked with me to get me a cleaning that I want. You just lost a newly moved family with great insurance from hiring crappy reception staff, good job, y'all :) read more

Looked for a family dentist and wasn't sure of what it would bring. But I am amazed how great our entire family's experience was. This office took the fear out of dentist visits. My wife, teenage son and myself have been entirely won over. This will be our dentist of choice no matter where we move to while in Austin/Pflugerville/Round Rock area. All their personnel are great! Give them a shot and believe me you won't regret it. read more

Heritage Dental Care made me comfortable and very welcome. The staff from the first person when I walked in to the dental assistance Dr. Patel himself were so kind and great. I have recommended multiple people to this office since my visit. Thanks for being so kind! Go check them out! read more