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Heritage Cadillac

2.6 (64 reviews)
Closed 8:00 am - 6:00 pm
Updated 1 week ago

Services - Heritage Cadillac

Vehicle battery testing

Check engine light

Engine oil light diagnosis

25 More Services

Auto general diagnosis

Tire Pressure Monitoring System diagnosis

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto wheel alignment

Auto repairs

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Windshield wiper replacement

Heritage Cadillac Photos

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Recommended Reviews - Heritage Cadillac

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It is 65 in here.  It has been like that for over an hour and it has not warmed up!
N V.

I posted about this very issue of no heat in the waiting room in 2014. Let's fast forward to 1/20/ 2025 and the waiting room is freezing cold. This is unacceptable. As I look around the waiting room there are so many elderly here. It is sad they don't have a warm place to wait. Lots of money is being spent in this dealership and they won't even offer customers the basic creature comforts. These people have on coats, hats and gloves inside!

driving on the highway at least 65mph but it's stuck at ZERO less than 24hrs after purchase.
Shante G.

BUYERS BEWARE!! DO NOT purchase a vehicle from this dealership!!! I purchased a $30,000 2020 Hyundai palisade from this location less than 72 hours ago and within less than 24 hours the speedometer was not working so I have absolutely no idea how fast I'm going while driving (picture below shows it stuck at 0 while I was on the highway!) and there's major transmission issues. Of course it test drove perfectly, but now I am already stuck on the side of the road! After contacting the dealership, they are refusing to do anything about it. I'm not looking to return the vehicle, all I'm asking for is transparency and for them to fix the issues so that my vehicle is functional. Again, they could care less. 5months pregnant with two toddlers stuck waiting for a tow truck on the side of the road after spending $20,000 in cash with $10,000 financed and I have no car within less than three days! DO NOT TRUST THESE SCAM ARTISTS!

This is what Terrence L. gave me.
Jearnee M.

The worst car dealership I have ever, ever dealt with. I mean worst. I purchased a 2022XT6 from them and the entire time was horrible. Less than 6 months the battery was dying while I was driving and the light across the dash said service soon and I called the service advisor who said bring it in. When I did within 15 minutes I was told it was not going to get fix because it was Friday and no I won't get a loaner. He told me sound like I had a problem and chuckled. I told him if I had a problem everyone there was about to have a problem. So, I ended up talking to a supervisor that made sure the battery was changed that day and he explained how they know they have a customer service problems and they were working on it. Every time I would get my oil changed and tires rotated they would always do an add on without my permission and I would have to pay the difference for balancing also which I never asked for. When I had a problem with my tire and yes I had a tire warranty I was told they don't replace the tire anymore because they don't honor the warranty they sold. Now that I am done with them because I have traded my car in. They refused to give me my warranty refund after a month long wait and lies on top of lies. Today, they decided to give me less than was owed after I have talked to numerous ppl at the finance company and the warranty company saying Heritage Cadillac has the money and suppose to cut the check. Now, today they or should I say Terrence L. the General Manager has Jason with a 770 number called saying it will be 120 days but every time I called talked to someone random. They said the same thing that EZ care has sent it to Heritage Cadillac and the car was paid off since 6/18/2023. Are they having financial difficulties because why did you give a check for less than the amount but I was told by EZ care exactly the amount of each warranty refund equaling to 3651.29 but I this is what I got...

Poor excuse for an assistant manager of service.....

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Ask the Community - Heritage Cadillac

Review Highlights - Heritage Cadillac

Sonny Emmons-Service with a Smile I came for scheduled service on my Caddy and Sonny Emmons was prompt, courteous and attentive.

Mentioned in 6 reviews

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Instead of taking responsibility and apologizing for how their sales associate spoke to me, the…read moreresponse was exactly what I expected--excuses. If the pre-purchase inspection had checked out, the vehicle would have been purchased. No one spends $225 on an inspection without serious intent to buy. I also never attempted to haggle or submit a lowball offer. This business mentions I never put down a deposit but Aina clearly stated they do not accept deposits when I requested to place one. They are correct that I did not visit the location, because the interaction with their sales associate, Aina, made it VERY clear I would NEVER want to do business there. Being spoken to in a dismissive and condescending manner, including statements like "if you want the car, come and get it" and "we have many customers," is unacceptable and conveyed that my business did not matter. Considering the vehicle has been listed since November 2025, one would expect a more professional and motivated approach to selling it. The vehicle also has condensation inside the headlights and they claim the car had no warning lights or issues but there is adaptive headlight malfunction error on the dashboard shown in the video they sent me. They are not honest. Professionalism matters at every stage of a transaction, whether through social media (where they advertise), in person, or over the phone. Based on that interaction alone, I chose not to proceed, and I stand by that decision. They don't care about their customers end of story.

Heritage Cadillac - autorepair - Updated May 2026

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