Arrived on Thursday with my older brother and were warmly greeted by the owner. I was hoping to…read morepick up the newest My Father cigar, but it's currently on backorder everywhere. No problem the owner walked me through several great alternatives, and I ended up purchasing three recommended cigars. We also asked about access to the back lounge and were welcomed in right away. A kind woman (I didn't catch your name--thank you!) immediately checked on us and made sure we were comfortable. Throughout our time there, both her and the gentleman came by multiple times to see if we needed anything. It's rare these days to be genuinely impressed, but the level of hospitality, attention, and overall atmosphere at Herf Cigar Lounge really stood out. Easily a ten-star experience. We'll definitely be back and look forward to trying more recommendations.

U will love the flavor the second you walk in. I was…read moreimmediately greeted with a smile and an extended hand of fellowship. The vibe was super cool. Cool selection of cigars so I grabbed a Melania V that was properly priced !!! Since it was my first time I was given the opportunity to sit in any section. I chose the V. I. P which was quite comfortable. All I can say is........ I'll be BAKKKKK!!! Great lounge.

Jan and the other owners are fantastic hosts! The ambiance has a "welcome home" feel. The patrons…read morewere all chill and very inviting. Each lounge area is comfortable & clean with ample TV's and they also have plenty of parking. I had the Tatiana Groovy Blue- fresh, smooth and sweet.

I was informed via email by the owner Roenelle Schroeder of St. Claire's that my membership was…read morebeing revoked for an unspecified reason. In addition, I was told thay my future business is no longer needed nor welcomed. From my knowledge I have been nothing short of a loyal and upstanding member, and a positive example of being a member of this cigar lounge for many years. To be told in this fashion and with no explanation shows a lack of professionalism and credibility by the owner. I have had nothing but positive things to say to others whom I have met over the years about the lounge, and to patron this establishment. After asking why I was being kicked out as a member the owner informed me that I never purchased cigars from her business. In fact that that was a false statement and I was told I was a liar. My reputation means alot to me and when someone attacks my integrity, especially when I feel I am not in the wrong I will defend it. It is not difficult for me to admit when I am wrong buy I will never admit to something I have not done. Previously I have approached the the owner in the past to express my concerns regarding the lounge, being a member and suggested somethings that could be improved. It fell on deaf ears. I was also accused of not purchasing cigars I had ordered because I didn't go through the humidor to find my order, according to the owner. If a customer orders something they should be notified by the owner that their order has arrived. This never occurred...sad. I would drive from SF to Pittsburg, 50 miles one way to smoke at the lounge, when there are lounges closer to me. Loyalty to this establishment. I was not traveling there because of the great customer service or the phenomenal cigar selection, but because of the great cigar smokers I was able to interact with. I was one of the last members from a group of about 25 who left the lounge after the owner basicly kicked them out as well. Lack of customer service, lack of loyalty, dysfunctional atmosphere and a feeling of your money is not good enough has been prevalent. Customers are not a priority here, and it shows and is obvious to all who come here. Hospitality ends after your money is spent. You will see this wolf in sheep's clothing real personality after repeat visits. My reputation at the following cigar lounges speaks for itself: Occidental, Telfords, Danville Cigars, Ohlones, the Loft in Walnut Creek and San Mateo, Hatuey, Cassillas,, Napa Cigars, & Corona Club to name a few. All these places are just a few where I have smoked in locally and around the world as a cigar smoker of over 30 plus years. I have never felt more disrespected to be singled out by a business than I have at St. Claire's Cigars. My money is welcomed everywhere except here. A burden has been lifted wondering what is going to go wrong today or what mood is she in today. Finally, shop and patronize this place at your own risk!!!!

Good spot to chill with friends! Good service and very helpful. Had a good times with my friends.read more

One of the BEST CIGAR LOUNGES IN THE BAY AREA! I would highly recommend my friends and family to go…read morehere and buy all your Cigars! The owners are very kind and amazing! The services here are the best! They ALSO have great prices compared to most other places! MUST GO CHECK THEM OUT!

I've been driving all over for cigars. This place is really close to my house and I just missed it…read more They have a great selection of cigars, in fact, I found Oscar's which I've only been able to find in Southern California. The man working the counter was very helpful, I will absolutely be back to this store and probably this will be my main cigar store

The gentleman who helped me was very good at what he was doing. He walked me through my flavor…read morepalette and what to expect from what I purchased. I explained to him that I was new and want to explore the craft.

They wraps are stale and they swishers stale that's what type of clown shizz they got here!read more

Dopest smoke shop in the city...!!! Love going here very…read morerespectfully and helpful employees.

I came here on a whim while in the area & it did not disappoint. The dive is strong with this one…read more The bathroom had a certain rustic feeling to it, but all the paper towels, trash, & floors were well kept. Service took a few minutes to acknowledge people coming in, but the quality was there!! The bartender & security were friendly & upbeat. My drink was excellent & served w/ a lime. The music was well selected & volume was varied depending on which song the bartender liked most. I would 100% revisit this place on a karaoke night. It seems like a wonderful seasoned business! Keep up the awesome environment Captain's Chest!

This is a dive bar…read more It has been here for a while. They have seasoned and friendly bartenders and a joyful security guard. They have chips sometimes And karaoke too! It's small and cozy and cute and I've had two debates across the bar about military history in contra costa and if that was on the menu I would order it lol. I love this spot... it's a dive bar... don't be weird. lol. Oh it's in the same plaza as Trader Joe's... good for a day cap with a co worker and then a grocery grab for home!

They suck now, they don't know their products, they don't know what they have, i help a customer,…read moreand they were still rude and weird..

These mfs weird asf. I just walked up to the counter and the clerk started helping someone who came…read morein after me. Mfs got me fkd up. I just walked out. Mind you I was bouta buy a box of wraps. I aint coming back here no mo ‍

Always a good time. Drinks are a bit costly, but everything is too expensive. The music was great…read moreand will definitely go back.

I live close but never been here before. Lots of locals that knew each other. We went early…read more Drinks were cheap and well poured.

8/22/25 Bartender insulted me and called me a mega white, then after I said on my assentors I will…read moretry to forgive that she said "oh you mean ur white ancestors" we left after that didn't even bother with drinks. She seemed drunk/tipsy. I am Central American and Portuguese. She was beyond insulting I can see why this place has only 10 people in it on a Friday night. She scares women away by being nasty and rude , and she's not hot enough to keep a male crowd. Music was decent, ambiance was fitting.

Best fucking bar ever. Vibes are perfect. And the Zoey is the best bartender I've met across the…read morestates

Comedy night at The Lounge is a must do! The comedy group The Naked Cat was hilarious! From start…read moreto finish, they had the entire room laughing! Their timing, energy, and crowd interaction were spot-on, and you could tell they genuinely love what they do! The back patio atmosphere at The Lounge was cozy and fun. They recently renovated their patio and it looks amazing! Their wood paneling, new awning and heaters made it warm, comfortable and you honestly wouldn't have been able to tell you were outside in November. Also the wait staff deserves their own round of applause! They were incredibly attentive and friendly. If you're looking for a great night out with good vibes, talented comedians, The Lounge is definitely the place!

Love that this place is open during Farmers Market hours. This is my go to place for Avocado Toast…read moreBreakfast and Mimosa, and cooler air/AC after a warm walk browsing the market