One of the best jewelry stores in Downtown!! The owners are a lovely couple - honest and patient…read more I've been a customer of theirs for years...15+ and between the diamonds and pearls, the many Citizen and Movado watches, I've never been disappointed with my purchase. A few times I wanted things "more custom" than what was available, they always had no problem doing that for me. Their honesty is refreshing in a business that can be so misleading and dishonest - especially considering the amount of $$ you are spending. I even got my engagement/wedding set from them as I trust no one else. In case you guys don't know (Yelp also shows the old address) - they moved from their former location of 254 Canal (was next to Starbucks) back in 2016. They are now located at 177 Canal St. (tucked inside the Jewelry Exchange Center on Canal and Mott) and unlike their old locale, instead of being the first counter, they are now in the back of the store. Go visit and say Jeannie on Yelp sent you!! ;-) Side Note: They sell sterling silver, rosaries and charms - so you can go for a variety of things. Also their hours have changed -- so if you go between 11AM-5PM Mon. thru Sat. then you should be fine.

I would describe myself as a "jewelry affectionado." On Canal Street there are a lot of jewelry…read morestores, but this one stands out above the rest with their vast selection of gold and diamonds and their excellent customer service. I got the most amazing diamond ring from them this week and couldn't be happier about the purchase - excellent quality, price, and design. I will definitely return to this store.

THIS PLACE IS A SCAM! I got charged $1,300 for a ring worth $200. They do not release any type of…read morecertificate or take back the stuff they sell, clearly because they are poor quality and overpriced. I kindly called Michael Regan, the person who sold the ring to me, and basically told me to go F**K MYSELF. These people are DANGEROUS!! STAY AWAY!!

I've always been a bit intimidated by the process of jewelry shopping. The grandeur, the lingo, the…read moreinfinite options - it all felt a bit daunting. But then, I discovered 242 Grand Jewelry. I am compelled to write this review because my experiences here have not only eased my jewelry-shopping fears but truly transformed them into moments of pure delight. Walking into 242 Grand Jewelry feels like being welcomed into a treasure trove of unique pieces, each shimmering with its own stories. Every corner of the store displays cool and exceptional curated selections of bracelets, necklaces, earrings, and more - a testament to the exquisite taste of its owner. The staff is the heartbeat of 242 Grand Jewelry, but the real gem is Mike. Shopping with Mike feels less like a transaction and more like catching up with an old friend over coffee, except in this case, you're surrounded by sparkling cases of meticulously crafted pieces. With Mike, you're not just another customer; you're a friend with unique tastes, needs, and desires that he takes the time to understand. He combines a friend's familiarity with a seasoned jeweler's knowledge and experience. Mike's knack for conversation, quick wit, and disarming charm made my visits unforgettable. He's a King, aka Little King What truly sets 242 Grand Jewelry apart is the approachable price point. High-end jewelry often comes with a high-end price tag, making the beautiful inaccessible for many of us. But here, you'll find a careful balance of affordability and quality. The unique pieces here are well within reach, providing an opportunity for everyone to own a little slice of luxury. They can even make custom pieces for you! The jeweled offerings at 242 Grand Jewelry are unlike anything you'd find in chain stores. From vintage finds to modern classics, the diversity of the collection is astounding. You won't just find a piece of jewelry here, you'll find 'the' perfect piece, the one that makes you gasp, the one that feels like it was crafted just for you. My experience at 242 Grand Jewelry is one I would recommend to everyone - seasoned jewelry shoppers and novice ones alike. Whether you're looking for a wedding band, a gift for a loved one, or a well-deserved self-indulgence, this Brooklyn gem is the place to go. Five shimmering stars for 242 Grand Jewelry. You've gained a lifetime customer in me and I can't wait for my next visit with my guy, Mike!

I had to share my experience because I truly wish I had come here from the very beginning…read more Jangmi was actually the first place I went to when I started ring shopping. I wanted to see a variety of designs, shapes, and settings--and they had so many beautiful options to try on. The experience was warm, helpful, and not overwhelming at all. However, I ended up going with another jeweler a few stores down because my boyfriend had a connection there. The moment I received my ring, I immediately regretted not choosing Jangmi. The ring I got was nothing close to what I had asked for. The prongs were bent, and I had specifically requested a higher setting so that a wedding band could sit flush--but none of my bands (even very thin ones) sat properly. I brought it back and asked for multiple fixes. To his credit, he did make adjustments for free, but when I received the ring the second time, it still didn't match my vision at all. What I wanted was simple and classic: a 6-prong setting with tall, straight prongs (similar to the Tiffany style) and small claw tips. Instead, the ring was still not high enough, and the prongs were extremely thick--both from the top and side view--which completely took away from the beauty of the diamond. At that point, I was honestly so frustrated and ready to give up. But I remembered how positive my initial experience at Jangmi was, so I decided to reach out and ask if they could reset my ring. Even though the previous jeweler was willing to keep making changes for free, I didn't feel comfortable going back. I would much rather pay for something done right. And I am SO glad I did. Jangmi had the exact design I had been envisioning all along. Mrs. Kim was incredibly patient, attentive, and knowledgeable. She had a wax model made for me to try on before finalizing the ring, which made such a huge difference. Seeing and wearing the design in person gave me so much confidence--honestly, I preferred this so much more than just looking at CAD images, which can be hard to interpret if you're not in the industry. Within just two weeks, my ring was exactly what I had dreamed of from the start. The craftsmanship, the proportions, the setting--everything was perfect. My biggest regret is not coming to Jangmi Jewelry from the beginning. But one thing I can promise is that I will absolutely be coming back here for my wedding bands. If you're even thinking about going here--just do it. You won't regret it!

Wonderful woman. Ring shopping can be overwhelming, but jangmi makes you feel right at home. She's…read morefunny, kind, and has a keen eye for what looks good. She's not just trying to sell - she's quite candid about what she think looks good or not. I absolutely love the design we ended up with, and think she gave us a fair price. Plus my ring is sparkly as hell (to the point where people say they haven't seen as sparkly a ring).

I came to House of Gems & Pearls to replace a single diamond earring I lost, and I couldn't have…read morehad a better experience. I brought the mate earring to be graded, and was given a quote for what the matching stone would cost. Within a few days, I received a text from Jeff with a photo and the specifications of a matching diamond for approval. After I approved the diamond, Jeff set stone and my earrings were restored. Everything took one week and I was very happy with the fast turnaround! The final pricing was very accurate to the quote I was given, and I felt great about the communication and transparency throughout the entire process. There are so many jewelers in New York and it can be overwhelming, but Jeff and Gloria at House of Gems & Pearls are incredible and I'm glad I came to them. If you want a trustworthy family-owned business with exceptional service, expertise, and communication, this is the place.

I could not have asked for a better experience at House of Gems. The staff were very friendly and…read moreknowledgeable of the jewelry industry and kept up with recent trends. They have a wide selection of pieces and specialize in custom made jewelry. They also import diamonds so we were able to find the right stone and setting all in one place. Highly recommend

As I found myself being overwhelmed by the daunting task of finding the right ring and the right…read morejeweler to impress my fiance-to-be, my friend recommended Richard Wasserman because he had recently gotten a beautiful engagement ring custom made by him. I live in Richmond, VA, so I was skeptical about getting a ring made by a guy in NY who I had never met, but I needed one made before I was going to have the chance to made the trip up there. It turns out that Richard is the real deal though. Located on 5th Ave right there in the diamond district of NYC, he was able to custom make a beautiful ring for me that fit my very specific demands and fell into my modest price range. I shopped around quite a bit and I would have payed nearly double the price somewhere else for the quality I got from him. A lot of jewelers try to mark up diamonds ridiculous amounts, sell you sketchy stones that aren't certified, and push you to go outside your price range to get what you want. Mr. Wasserman gave me a fair price without any need for haggling, offered me nothing but legitimate GIA certified stones, and was more than happy to work within my price range to get me exactly what I wanted. I received the ring in the mail in a couple of weeks as promised and my fiance loves it. 2 months later, one of the smaller stones around the halo that surrounds the center diamond came loose and Richard offered to fix it at no charge at all, paying for express shipping both ways. I feel he is a jeweler I can trust and will be recommending him to all of my friends who are looking for fine jewelry in the future. I can't thank him enough for making the often stressful task of buying an engagement ring into such a painless (and even fun) process. Highly recommend!

Richard is the most genuine, jeweler I have ever worked with. He has so much integrity, great…read morecustomer service, and exceptional knowledge. I recommend Richard to anyone looking for quality merchandise, appraisals, etc. He is the best in the business.

We live in San Jose, CA and found HPS Estate Jewelers online. My boyfriend wanted to buy me a…read morespecial ring and they had a beautiful collection on their site. He looked at other jewelers, but kept returning tho HPS because of their selection. When he decided on the ring he wanted, he contacted them to make sure the transaction went smoothly. Since it was somewhat of a surprise to me, I didn't have anything to do with the ordering, He was extremely happy with their personal customer service and glad he chose them. They took a lot of time talking to him on the phone to make sure all went smoothly. HPS Jewelers is the epitome of a wonderful family-owned business. You can tell they really love what they do and care about how their customer is treated and are 100% satisfied with their purchase. Buy from HPS Estate Jewelers. You will be very happy you did.

I came here looking for an engagement ring with absolutely no idea of what I wanted, which makes me…read morea hard client. Susan was kind enough to help me, open-endedly, through the many rings I asked to try on. The ring I chose in the end, was one that I hadn't even noticed among their large selection- it was one she personally said was one of her favorites, and felt she needed me to try- and the second I tried it on I knew she was right. Susan and Alan were both very gracious, personable and extremely helpful. They also re-sized my ring for me on the spot a few days later after I'd realized it needed a little adjustment. I will visit them in the future, and I would not hesitate to recommend them to anyone.

Poor customer service. Paid for items to expedited ship, the company forgot one item for a…read morebridesmaid, and didn't expedite the new in time for the wedding. Thus, completely pointless to have for the wedding. They didn't apologize, and said they sent the package the day I asked it needed to be sent to arrive in time for the wedding. the postmark on the package was the date of the wedding. So they lied about when they sent it, lied in their note, and just plain unprofessional. In response to your reply, I've actually been too busy to post my review, "many months later" and not upset, however, your unprofessional defense tactic is apparent in mentioning my father in the hospital for all to see, and blame my upsetment. The issue at hand was a lack of customer service in not doing what a local retailer could have done to get it there in time, and not a lack of timeliness on my part. I wish you well with your craft. Hopefully holidays won't be your downfall again of getting out packages in your future.

I stopped into SASKIA today while walking around Industry City and had such a lovely shopping…read moreexperience! As soon as I entered the store I was greeted by Saskia, the designer and owner, who knew everything there was to know about the beads and gemstones used. Everyone was in masks and had to sanitize their hands on the way in and out, which I really appreciated! Not only do they carry jewelry, but also decor, statues, incense, and crystals from around the world. Such an underrated spot in Brooklyn and definitely a small business that I'll continue to support in the future.

Regardless of whether it's a pandemic or not shopping for the perfect ring is a difficult task…read morelearning from the experiences of watching my two older brothers shop for their engagement rings. I snooped on my girlfriends phone to her Pinterest page where she's been liking rings for years. I noticed one company seemed to be behind most of the rings she liked and it was ascot diamonds. I emailed ascot to set up a one on one appointment and got a response almost immediately. I was helped by their gemologist Andrea Moix Campos who literally knew everything there was to know about diamonds which was perfect for me who knew nothing. We discussed budget, diamond types/grades/cut/clarity, settings and styles and within an hour we cut it down to two diamonds and and within a day I made my choice and the customization was underway. The finished product was better than I ever could've imagined and the customer service from start to finish was second to none. Every single time I emailed Andrea she responded almost immediately answering any question. I expected the process of picking the perfect ring to be difficult and with Ascot Diamonds and the help Of Andrea it was so simple. Thank you Andrea! And thank you Ascot Diamonds for exceptional Service, care, courtesy, and professionalism. And by the way SHE SAID YES!

Bought my now fiancé the most beautiful custom engagement ring here. Never felt pushed or forced…read moreinto something unnecessary and their prices were fantastic. Daniela had great recommendations and was incredibly attentive and responsive to my emails and questions. Would highly recommend this place.