I highly recommend visiting for clarinet / woodwind repair and maintenance. I would also give the…read moreMaestro a call if I was looking for a good quality pre-owned clarinet before going to a more generic musical instrument shop.

I want to offer a second review. As it appears the my first review has been taken off. I do not…read morerecommend this place to get your clarinet repaired. Take it elsewhere. I bought a brand new R13 elsewhere. As many of you will know, it is common for tenons to swell up when they are new and need to be slightly adjusted. The common way to adjust this is to slightly sand it down. This is what virtuosity did, afterwards on a different tenon, for free! For some reason, he used a laser cutter, and charged me $60. He took off too much, confirmed by multiple repair persons. Now my clarinet moves slightly at one of its joints. It was an imperfect job that has permanent consequences for my very expensive instrument. He has consistently refused to own up to the mistake and give me any kind of refund. Furthermore, on an earlier post, he blatantly denied that he did this. He said that I "fabricated" the story. Nope, it happened. It's one thing to mess up my clarinet, it is another to consistently deny that it happened and call me a liar. Bummer. Go elsewhere for clarinet repair!!

A friend told me about Guitar Stop so I brought in my acoustic which had a bad case of fret buzz. I…read morethought it needed an entire setup (I'm still very much a beginner player). However, Jeanne made a minor adjustment to the truss rod and fixed my lousy stringing error and the buzz was gone. This cost me $5. I returned to the store the next day and Annette was extremely helpful and very patient with all my questions about a new electric guitar. I ended up purchasing my first electric with a great amp. They even include a free gig bag and six picks! Very cool. Overall, I'm very pleased with this family-owned store and will visit them again for my guitar needs. Thanks for reading and rock on!

I had a strange experience there with a guitar repair…read more Ten years ago I bought an acoustic guitar with a pickup at GuitarStop. A few months ago the pickup stoped working. I brought it in to Guitar Stop. Their technician examined the guitar, cleaned the dust out, and came to the conclusion that the pickup/preamp would need to be replaced. They gave me the customer service phone number of the guitar manufacturer, and said that because they were no longer distributing that brand, there was no way they could get the parts, or do anything else to help me. Even though I bought the guitar there, they told me I'm on my own. One odd experience was that the technician didn't talk to me. All this info was mediated to me by the people behind the counter. When I had a question, they would ask the tech, the tech would tell them, they'd tell me. It was odd to have a middleman coordinating. I then did what I didn't want to do: I brought the guitar to Guitar Center on Mass Ave, across from Berklee. The guitar technician came out, introduced himself to me, and walked me through all the options. A couple days later they called me and said the guitar was completely fixed. It was the wiring, the very thing that Guitar Stop claimed it wasn't. There was NOTHING WRONG with the pickup or preamp. It works/sounds beautiful now. When I brought this to the attention of Guitar Stop, they told me how "filthy" my guitar was, how their tech tried every everything, etc. They offered to refund me the $20 bench fee, but it feels picayune to accept that. I always want to support local business and not the "big retailers," but in this case, if I need any work on any guitar, I won't feel confident bringing it to Guitar Stop.

1. Illegal bait and switch 2. Complete incompetence…read more3. Unhinged rude attitude 1. Illegal bait and switch - I called and asked if I could bring a guitar for assessment. Guy on phone said I could bring in and they'd assess for free. After five minutes of my free assessment, the lady tried to charge me for it. The guy then changed his story and said he actually meant that they would assess it for free only if I dropped it off but not dropped by with it (which doesn't make much sense if you think about it) 2. Complete incompetence - A) I told her that the guitar frets were out of tune. She denied it and said nothing was wrong with the guitar. B) I told her I wanted to action lowered. She said it was impossible to lower it anymore without causing buzzing. C) I told her something was rattling when I played the open G string. She said it could be anything causing it, even a loose truss rod So I took it to Stubblebine lutherie. Without even playing it, he inspected everything about the guitar - he listed exactly what was causing it to be out of tune (mainly the nut grooves), exactly how the action could easily be lowered without causing buzzing (he said the action was actually pretty high), and exactly what was causing the rattling (loose tuner component), and offered to fix everything for 100 dollars 3. Unhinged attitude - She started making fun of me for the questions I was asking. When I handed her the tuner, a rubber piece fell off, and she blamed me for breaking it to her coworker. When I pointed out that some of the frets we're out of tune, she blamed it on how I tuned it. When I clarified that I was told on the phone that the assessment would be free, she started to try to guilt me into paying and trying to get me to tell her how much money I made in my job. When I eventually did offer money because I felt bad, she made fun of me again

During a recent visit to get my daughter's clarinet repaired, I encountered mean spiritedness and…read morehovering, (by two different people but still...)! The middle-aged woman who initially greeted me and looked at my instrument was helpful and kind but not as knowledgeable as the second, older woman who was clearly running the show and ended up helping me. A third and younger woman stood so close to me until she was sure I was acknowledged by the middle-aged woman, if we weren't wearing masks, I'm sure I would've felt her breath on the back of my neck. The initial impression was enough to make me want to leave and not return, but my daughter really needed a clarinet and time was not on my side. So I swallowed hard and tried to make the best of things by staying engaged in conversation with the kinder middle-aged woman.I made it through the ordeal and decided to vocalize my disappointment here because while I don't know the first thing about instruments, I do know good service, and I did not experience that here. So, despite the fact that I ended up getting a loaner from Wood & Strings, as my kid's clarinet was busted, I can't in good conscience recommend this place because the service was subpar. It's unfortunate too, because the shop is so close and my kids are really getting into instruments that I see myself investing lots of money. But the woman was just so snotty and condescending, (of course in a "no disrespect intended" sort of way), if I don't have a better experience upon returning the loaner, they're going to lose a good customer because I won't be going back. Even if the prices are good, it's just not worth the hassle!

I have known Yury for years as a valued member of the Newton-Watertown community. He had been…read moretuning my old piano for a long time and when it came time to graduate to a better instrument, I visited his store in Newton. I had a low price range in mind but wanted a decent, real instrument that would hold its tune well in an apartment that's not heat- or humidity-controlled. Other piano shops laughed at my price range and said I'd never find a decent upright piano for less than $5,000. They were completely wrong. Yury is an expert in his craft and I completely trust his advice when it comes to pianos. He tunes them with an old-European-style precision and care that, quite frankly, is very difficult to find from other piano professionals. I purchased a refurbished Yamaha U3 from his shop for a wonderful price and couldn't be happier - true to his word, the piano was perfectly in tune when it arrived and hadn't required any tuning for over two months. When it does, I will be sure to call him - his prices are very reasonable and his work and years of experience, both in Europe and the United States, speaks for itself. I most certainly can vouch that his work is excellent and that the care and depth he brought to the job really made my old instrument a joy to play (and my new one even better!). This shop is a real gem because it's truly a one-man show and a real local business that does it all (there aren't many of those anymore!): he tunes, restores, repairs and sells pianos of all types and sizes. There are used Baldwins, perfect for a beginner student or kid starting out; there are also grand Steinways for the local jazz players and professional performers. In fact, a good friend of mine, a world-class jazz pianist, purchases his instruments at Yury's vs. any of the local chain stores. You will be supporting a LOCAL shop and will know that if you make a purchase, it will be an instrument that had been individually cared for. It will also be a fair price without the huge markup seen at the other places. Buying an instrument, especially a piano, is always intimidating, but I highly recommend this little shop and place complete trust in Yury's services.

Yury did a great job fixing my Steinway small grand piano. Also, he has hosted concerts at his shop…read morefor area pianists, on an excellent piano. Very informal and enjoyable!

I use Parallel as rehearsal space. I have been a customer for a couple of years now…read more The good: convenient location with good number of rooms to rehearse in. Rates are very reasonable. Online reservation portal is fairly easy to use Jay,owner, seems very personable to deal with face to face. Any other communications, email or text for example, not so good. See below. The Bad: They do not invest any money in equipment. Have had problems with some of the same amps repeatedly and they don't seem to get fixed. The really Bad: Responses to email communications when there is a problem are absolutely horrible. Many emails simply do not get a response. I have had some errant charges on my account and repeated emails to ask them to look into it were ignored. One example in particular, an extra charge late in December, send a bunch of emails with no response, Finally got a response early in New year after I was clearly frustrated saying that my emails came in during christmas break so they did not have a chance to respond and that they were reviewing the books. Now it is mid January and there still is no response to follow up email sent a couple of days ago. This has been the worst of it but in general pretty representative.

I have been learning bass with Jonathan for a couple months and definitely go here for instrument…read morelessons. I also rented rehearsal space for me and my friend and for the price you get a decent amount of space and equipment. I would definitely recommend for bands or if you want to take lessons here.

Ken Meyer is extraordinarily professional. He is a magician who can make violin sound at its best…read morecapacity and beyond! Thank you from the bottom of my heart Ken!

Ken Meyer is experienced and has good knowledge of violins. He is also honest and unbiased in his…read morebusiness practices. He does nice work on instruments and as we know, he isn't a stickler for schedules. However, when you need a good luthier, he is really good to work with, and he listens to you! Plus he's on the T and there is parking on the street as well.

I rented drums from 247 Drums for a concert and anniversary dance for my dance school, Boston Lindy…read moreHop because we were flying a band in from Pittsburgh and could not bring some of their instruments with them. Sergio from 247 Drums was easy to communicate with. I checked with the drummer after the gig who verified he got the type of drums he requested and was happy with what 247 Drums provided. Most importantly when there was an issue that one of their drivers called in sick Sergio quickly communicated to us about the issue and we were able to find a work around.

To anyone who is interested and who does not want to go through what I go through, please do…read moreyourself a favor and do not buy online in this store. Thanks to the fact that I used a credit card and after 5 months I was able to get my money back! I had to make a formal complaint against this seller and 247 drums, multiple emails and text messages receiving fatulous responses from Mr. Sergio, owner of the store, forced me to file a complaint that was resolved in my favor today! Maybe you can buy directly and in person at the store but by no means buy online, this business is not reliable and the customer service leaves a lot to be desired!!! We work hard and musicians make a lot of sacrifice to get the tools of the trade and apparently this is not important to 247 drums store!!! No excuse is enough to repair the damage!!!

I would recommend this shop to anyone ,Taso made my 30 year Ibanez play like a new guitar.read more

I don't write much posts on yelp but this place highly deserves it…read more Play music is a family owned music retailer and has an amazing collection of guitars, drums, bass guitars, keyboards and accessories.. To be noted, they also teach music. They teach music instruments, Guitar, Drums and Key boards. Trust me, the owner is an excellent teacher. I have tried in many places to learn guitar but after few classes I usually lose my interest. When I tried here, guitar teacher (who is also Owner) impressed me a lot. He exactly understand why and where I am making the mistakes and he will correct the course based on my speed. Also, when I make any mistakes, he will tell me where I am making the mistakes and explain me why should I correct it. This place is not like tradition classes, where they always go in one set of sequences which might not be suited for everyone. He takes individual interest on everyone and define the class based on the student. The best part is, he will remember exactly where he left and continue from there. I am really excited and enjoy every time I go to the class. Happy strumming..