This place is awesome, but in a densely populated market with competition at every corner, the thing that will get customers at your door is consistency with positive customer service. For the most part, this place has amazing humans that understand what it takes- a warm friendly greeting, uninterrupted focus on you the customer and a positive warm farewell and thank you in their own personal way. If you want the neighborhood to embrace you, then you must embrace the humans and families that live in said neighborhood.
I'm a firm believer in following the rules of society to obtain a order, but some rules can strip common sense from individuals who fail to put the human condition first. On Sunday 3/22/26 early afternoon, I walked into the shop with my small child and immediately with no welcome greeting we were harassed by an employee named Terry, "she's not allowed in here, she's not 21!" Then he proceeded to hold her hostage at the front door while I was separated from my child. I understand that a minor cannot purchase anything but my 12 year old daughter isn't gonna jump behind the counter and start doing bong rips Terry. She's with me cause I'm not leaving a child alone in the car in this sick fu&@ed up world we have made for ourselves. Countless times I have taken my child into many dispensaries all over jersey and have never had any issues. Some employees (humans) even interact with all my children in a positive manner cause they're not customers, they're humans and they should be treated as such. I've seen so many other parents who bring their children into dispensaries to get their medicine without ever being singled out like we were by your rude robotic, non-human Terry. Every time this happens, you're basically letting your employee tell customers that families don't matter to your establishment and neither does my business. I spend between 30-40 dollars daily at dispensaries, which equates to roughly 13 thousand dollars in yearly sales. I was positive this was going to be my store that I use on a regular basis amongst a sea of competitors that are eager for our hard earned money. I had to explain to my daughter that she had done nothing wrong when she questioned me on why the mean man separated us in the store. I don't feel this establishment values my business anymore. read more