Service is great, nail techs are amazing! I love the atmosphere as well, great music and visuals! I always leave happy with the service and they always do a good job! read more

So disappointed ... I made an appointment with Rose ... she was there but someone else did my pedicure with no explanation Even though their posted hours are until 7p I was rushed out after only a few minutes of my toes drying. I guess they don't want my continued business‍‍‍‍ read more

PSA- Do NOT go to Herbal Nails & SpaHerbal Nails & Spa!!!!! I have not been there since they renonvated. Sure it looks nice and there was not a wait. BUT.......I went in there for the rare (to me) mani and to get my eyebrows cleaned up for Christmas. The mani was just to clean up my cuticles & then I was going to put some nails on. Atleast that was the plan. When I sat down he asked me about a color & I explained that I just wanted clear. He said "oh no red?" (IDK) After giving it some thought I asked him what would stay on until the end of the year & he said gel. I said ok let's do the red. Well I end up paying for clear gel nails!!!! And by time I realized, I didn't stop him bc I didn't wait to wait for the clear to be taken off. it was gel & gel take a minute to take off. Disappointment #1! Now on to my eyebrows. I told the girl that I needed them cleaned up. All she did was wax. No plucking, no cutting. Wax does not get everything and my eyebrows are curly like my hair. She made them too thin with no shape. I ended up having to cut and pluck when I got home!!!!! What the hell did I pay for??!?!?!?!?! Never again!!!!! read more

I had a manicure and a pedicure done by Holly. I had a great experience with her. She took great care with my nails and she really did a great job making them look amazing again! I will definitely be back to see her. read more

Herbal Nails and Spa - Nail Salons Near Me - King George, Virginia

i went two days ago to get a pedicure. this place usually gives me ingrowns but i went anyways to try out how it's been lately. two days later i have two infected toes, pus and everything. you need to go over your employees certification because this was extremely preventable. this place is too expensive to be making mistakes like this. this is only after two days so i can't imagine how it'll be in a few days. it's extremely painful as i am on my feet all day. read more

Herbal Nails and Spa - Nail Salons Near Me - King George, Virginia

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A disappointment is an understatement! I have been a long time customer at this salon, but that has changed. My last experience at Herbal Nails and Spa was classless & completely unprofessional. The owner I've supported & built a relationship with was blatantly disrespectful to me but had also made a racist remark to an African American client that was getting her manicure done. I am appalled considering the fact that this business is Asian owned yet the owner of this salon hold such racist, ignorant, discriminatory ideology. This however is not the first time that I have witnessed someone in this establishment discriminating against their black customers. The quality of this salon is disgusting and outrageous. I've seen roaches climb out of the pedicure chair's drains and crawl alongside the walls. The bathrooms are disgusting, and there is mold growing alongside the walls.The nail techs are unlicensed, I've had nail techs attempt to use unsanitized tools on me. The owners of this salon should spend their time fixing their salon instead of writing fake reviews which is so obvious with their poor english skills, grammatical errors and bad spelling. This salon is run by racists and pedophile apologists. Do not support this business if you're black or wish to not have your children touched by Ann's (The owner's wife) father. read more

I decided to give this place a try again. Mistake. Did a pedicure on Sunday with my husband. I asked for white polish, and with that color it's important that the nails are filed evenly or it looks messy/sloppy. I had to ask the technician to correct two toes - which I thought was strange because she could clearly see that the ends were jagged. White polish will make that clear pretty quickly ...but I didn't think it was earth shattering - "hey, can you re-file these two nail so that they look even?" My husband and I tipped $20 to each technician. The pedicures were about $60 each I came back two days later to ask for help with one of my fingernails that seemed to be breaking at the base. If I cut the nail off, it would have been at the point where it would bleed and be very painful for weeks. I don't use gel or anything on my nails. I just use nail polish. This detail will become important later The gentleman in the front asked to see the nail. He then told me the wait was 30 minutes for me but 15 minutes for another lady who came in after me. Maybe she had an appointment ...I don't know. I asked about that, and was given a look like "how dare you ask" from that lady and a weird answer from the gentleman, which I accepted. (I can also share that a nail technician who used to work there told me privately that they treat certain customers differently at this place) I left because I could not wait 30 minutes. I returned the next day after making an appointment online. I provided the info that I needed help with my fingernail as described above in the note area of the appointment box. I specifically said which finger it was, and what the issue was in the appointment box. I arrived promptly at the time of my appointment. My understanding is that the purpose of an appointment is to meet with the person you have an appointment with and get started on the service - but that's not what happened Immediately upon my arrival, the gentleman in the front started launching a series of questions at me as he's doing somebody else's nails. He asked me to see the nail even though he saw it the previous day. Keep in mind that he was doing someone else's nails and I felt like I wouldn't want this happening while my nails are being done and I wouldn't want someone approaching the area where I am to show one of their nails. It made me very uncomfortable but I showed him the nail again The next question he asked is how do I want it fixed. My answer was "I don't know because I don't do anything to my nails other than polish them. I'm going to trust the technician that I made the appointment with to advise me." I had to say that three times. The lady who he was servicing was looking at my nail too, so I ask her if she had an opinion because the last time I even thought about having a manicure, the technique was some sort of nail tip (that was a long time ago). She said that it would probably be gel Next, he started talking about cost. I should've already been with the person that I made the appointment with. We could've literally been starting on the service. I responded that I didn't care about the cost and that I would like to see the person that I made the appointment with so we can get started. I needed to get back home Once the repair was done, the technician looked at the rest of my nails and found that the same thing may be happening to another nail and preemptively reinforced that one too, which I thought was nice. The cost was $30 and I gave him a $10 tip After I paid, he let me know that "no one in the salon was comfortable doing my pedicures, because I gave the pedicure technician a hard time" and that if I want my pedicures done, I should make an appointment with him This is disappointing. I prefer to spend my money in the community. It just seems like whenever we get pedicure and manicure service providers in the King George area, there's a lack of professionalism. My next comment doesn't only apply to the shop at every shop of this kind I have visited here. When you are getting a service ...having flies around you, having the technicians talking loudly to each other and pausing to look around while they are doing the foot massage (that's not relaxing), not honoring appointments, treating certain customers differently than others... it's all part of the landscape here in King George and it's really disappointing The other thing that I noticed is that they reuse the emory boards between customers and they store the used emory boards in drawers. Dark areas are perfect for fungus to grow. Emory boards do not cost a lot (e.g., pack of 144 for 8 dollars on Amazon) and doing this is unsanitary and unsafe for the customers. This particular service provider thinks it's a big deal that I asked them to use new nail files on me when they do my nails I'll be going to Fredericksburg from now on read more

I unfortunately won't be going back to Herbal Nails and Spa. I didn't appreciate the mom shaming I received for bringing my 5 year old daughter in. We had family pictures that evening, and she asked to get her nails painted like mommy. I did not ask for a mani/pedi, gel polish, etc. I asked for them to simply paint her nails for me with regular polish (like I have done at home before). It was supposed to be a fun experience for the 2 of us and instead I was judged harshly by the staff with comments about how she is "too young". I didn't ask for unsolicited advice and the last time I checked, she came from my body and not theirs, so I am one who can decide when she is old enough to get her nails painted. Additionally, I did not receive the service I asked for. I asked for the pink dip powder to be removed and to have white gel polish applied. He decided to just paint over the pink with white and thought that was acceptable. His excuse was that I didn't make an appointment and he was busy. If he didn't have time to do what I asked for when I walked in, then I should have been told that up front. I am not happy. I spent $115 to walk away feeling shamed and with nails I hate. read more

Herbal Nails and Spa - nails - Nail Salons Near Me - King George, Virginia

Having a spa pedicure. My toenails were shot and close to becoming ingrown. "Kim" my specialist was wonderful. Very knowledgeable, attentive. Had a wonderful massage. (So needed) Lots of "Spa mani/pedi's" to choose from. Today I chose "Lemongrass " which is relaxing, but also hells with muscle fatigue. So you girls out there who suffer from Fibromyalgia or Sjogrens or any additional immune disorders this was a bit of Heaven. read more

Herbal Nails and Spa - The salon has had an addition which really opens it up. - Nail Salons Near Me - King George, Virginia

I've been getting my nails done for over 20 years and I can safely say An is by far the best nail tech I have ever been to. She is very detailed and brilliant when it comes to designs. I've never had issues with acrylic lifting or anything and she knows how to shape a nail to perfection! She cares about her clients and definitely makes sure the vision for any design you choose is carefully done. I'll let the pictures speak for themselves! read more

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Worst manicure EVER!!!! I had nails on before so my nails were uneven , some really short so I wasn't expecting any miracles from a reg mani. I was expecting a good manicure though. He cut my cuticles 4 different times. He did not even do a correct manicure. So many unsanitary practices were observed. I came home and poured peroxide on my hands and soaked in epison salt in the fear of an infection. First and last time going there. What a shame. read more

Herbal Nails and Spa - Worst manicure ever - Nail Salons Near Me - King George, Virginia

Horrible. Unprofessional. Angry nail tech. Yelling and cussing under breath at me. Horrible job. Paid $50 and gel chipped within ONE day! Very messy paint job also. Dark lady is hateful and mean. Don't go here! They are super unprofessional and dirty. Man coughing all over hands and not washing them. Nail Techs cussing and talking inappropriately. Man rubbing other nail tech's stomach while she's doing nails. YUCK! Just yuck. Entire experience was repulsive. Super disappointed to say the least. I will not be going back . read more

Herbal Nails and Spa - Painted cuticles & sloppy paint job. All the nails were like this. This is just a close-up. - Nail Salons Near Me - King George, Virginia

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Tonight was the last time I will ever step foot in this salon. I called ahead for a gel pedi and eyebrow clean up. I sat in the chair, even though they usually have me use the table. I told the man I only wanted clean up. He says ok, then tells me I have thick eyebrows. I say thank you, as I'm taking it as a compliment. He unfortunately then started the waxing. He finishes waxing my eyebrows, and then says to look at them in the mirror. I damn near burst into tears upon the sight of my eyebrows. He didn't do a clean up he did a purge. Nothing is left except pencil thin brows. I can't even look at myself due to how horrible they are, otherwise I'd add a photo to this review. There's also wax in my HAIRLINE. I tell him they're too thin and his response was that I didn't say I wanted clean up. Then he says, and I quote, "The black girls usually like them like that." Plus some stuttering. I started crying at this point out of disbelief and disgust at my experience. He stated that I wouldn't have to pay as I was already leaving. I've been here multiple times for these 2 services specifically usually as a last resort since the location is convenient and never had any real issues. But tonight left me traumatized and beyond disappointed. There is another review that highlights the issue of racism in this establishment. I deeply and painfully wish I'd seen it before tonight. POC and people who value fair treatment of everyone, plz consider taking your business elsewhere. read more

I was injured getting a pedicure and the technician used such force that I can barely walk the next day. The bottom of my feet are raw. I have a bad cut on the side. read more

Herbal Nails and Spa - The tech was so rough I could barely walk the next day. The bottom of my feet were raw. He was very aggressive. . - Nail Salons Near Me - King George, Virginia

I got a gel pedicure and the next day it started to flake off. Gel is supposed to last for months and mine barely lasted a day. read more

Herbal Nails and Spa - Nail Salons Near Me - King George, Virginia

The "nail" tech with 30 years experience, did a horrible job. When I brought up a concern about how my nails were looking she blamed me for her mistakes. She was very unprofessional. I won't be back here again. Beware of this place. read more

I've been going to herbal nails and spa for a few months now and I've always had An do my nails and honestly they are by far the best nails I've ever gotten and the designs just get better and better each time that I go. I don't get simple designs and An always finds a way to make me fall in love with my nails! If she can't do the exact design that I show her she adds her own twist and it's always amazing. Honestly a 10/10 everyone there is so welcoming too. read more

I worked in this salon before, the owner, Kent, he is hiring a lot of new nails technicians who are unlicensed and unskilled. However, the nails technicians often talk bad about their customers by Vietnamese. The most important thing is the owner tries to ask customers pay cash to avoid paying much taxes read more

I went here based on a recommendation from a coworker because her nails always look great. What a disappointment. My cuticles weren't done. She cut the fingernails on my right hand and not my left hand. I told her how long I wanted my nails to be and, of course, she did her own thing. When I left, having paid way too much for this service, I noticed that two nails were extremely crooked. I tried to fix them. Two days later the nails started popping off. What a waste of money and time. I do my nails a lot better myself but I wanted to be pampered and have a professional do them. Big mistake on my part. read more

Booked a mani/pedi which was confirmed. Less than 1 hour before appointment rec'd message provider not available. The reason appts. are booked is to ensure standard service. This is not the first time the lack of planning on their part left me without service. Very limited selection of colors -- don't know what is going on with this place, but I am done. Never again! read more

DOUBLE CHECK YOUR CHARGES & TOTAL DUE. My granddaughter and I made our first and last appointments for basic manicure and pedicure. Throughout the treatments the only question asked was "What type pedicure do you want?" Clearly we understood and clearly our response seemed understood and repeated. Because it was her birthday, i let my granddaughter get a set of acrylic fingernails instead of the manicure. She told me later she got gel polish on her fingers. Fine. I got a basic with clear polish on my fingers... orange on my toes. There was nothing special done. At checkout i was told my total was nearly $200. I was shocked but paid not making a scene of course and requested a receipt, which said manicure upgrade & pedicure upgrade. When I got home I looked up their prices online. What a major difference. Separately basic manicure is $25 & pedicure is $35. But there is a combination "basic mani & pedi listed at $45. The acrylic nails p&white full set are listed at $61. My math equals $45 for basic mani pedi combo + $35 basic pedi for grand daughter $61 nails for my grand daughter $141 total - i did not authorize a tip to be charged ... i always give cash as tip. But gave none this day because of this overcharge. I was charged $190.50 They did a nice job yes and I should have questioned it. I agree. But i shouldnt have to. $50 over charge should have been obvious to the manager who served us. read more

My experience at this location was a nightmare. First, the man who did my pedicure didn't clip my nails properly, and rushed my pedicure. My pedicure lasted about 10 minutes. My pedicure looked bad. The total charge for my pedicure was going to be $55. I complained to the owner who agreed the job was not done well. The owner also volunteered to redo my pedicure after completing my manicure. While working on my manicure the owner continued stepping away from the table to attend other customers who also had complaints about the customer service being provided to them. Then, while shaping my nails, The owner became sarcastic with me just because I wanted to verify he understood how I want my nails shaped. After clarifying to the owner how I wanted my nails to be painted, he refused to paint my nails the way I wanted it because he said no one would be able to see the color. Even though he was going against my request, I allowed for the owner to paint my nails the way he wanted. After the first coat of paint I verified the nail polish color was blue because it seemed more purple to me. Once the owner told me the color was not blue, I apprised him of me wanting my nails to be painted blue. The owner then got very upset and threw the nail color display book at ME, not at the table, at ME! He then said, "when you know what color you want you let me know", before storming off to attend another customer. At that point I was very upset because the display book hit me. It's hard plastic and from the angle he was standing, it hit my hand hard. I got upset and attempted to remove myself from the situation because I am a disabled Veteran who struggles with anxiety and PTSD. I didn't want to lose my temper or create a scene. Not only was my pedicure improperly done, but I was assaulted with the nail color display book. While attempting to gather my things, the owner approached me and acted as if he did nothing wrong. When I explain to him what he did and how upset it made me for him to throw the color display book at me his response was, "so what you want to call the cops on me?" I even demanded for him to look at the camera footage because where I was sitting, the cameras were able to catch what happened. Because I also hold a law enforcement background, I took it upon myself to call the authorities. When the police officer arrived I explained my side of the story. The man who messed up my pedicure got in my face and started yelling at me. The police officer requested for him to move himself away from me. the man then told the officer that I was only unhappy because I didn't have my calluses removed. He also told the police officer that I was trying to run out so that I didn't have to pay my bill. I made it clear to the officer that I was not trying to run out on my bill, but that I was very upset because I was assaulted by the owner. The police officer inquired with the owner on what he wanted to do to settle the dispute so that the customers can return to their day without having to witness what was going on. The owner requested for me to pay the $55 for my pedicure. After showing the police officer what my complaint was with my pedicure, i agreed to only pay the base pay because my pedicure was not done properly. The owner agreed and we settled with me paying $30. The owner then tried being nice to me, telling me to have a good day. As I turned to leave the establishment the man once again approached me aggressively, attempting to clip my nails. He told the police officer that my nails needed to be clipped because they completed my manicure. Not only was my manicure not completed, but the audacity of this young man to attempt to put his hands on me after the owner had already threw something at me. At that point the police officer not only requested for the young man to calm down and lower his voice but ordered him not to put his hands on me. Another customer had to intervene and say, "no they settled on $30, that's it." The police officer then escorted me outside, apologized to me for the situation, and even added that many complaints have come from customers coming to this establishment. The officer then inquired if I wanted to file charges against the owner for assault. I told him that I was not going to file charges because I was on my way to New York for a wedding and did not have the time. The weather was already very bad. I did however apprise him of me never returning to this establishment again and that I was going to write a review on them. Regardless of the difference in culture you do not mistreat your customers nor do you take it upon yourself to disrespect them in any way. It was not OK, what was done to me. I will never return to that establishment again nor do I recommend anybody entering that establishment. read more

I have been to this establishment several times. The first few times were fantastic and then the service got progressively worse. Now when you make appointments - which you absolutely have to do - you still end up waiting 30 minutes. Also, the level of cleanliness is definitely deteriorating. "Small" things like from where I was sitting when the sun hit the computer they use to check out the customer the screen is so disgusting and coated I don't know how they can even see anything on it. I immediately questioned if they were cleaning other spaces as well. The techs are friendly but friendly won't block an infection. There are so many salons to choose from I won't risk it going back to this one. read more

First time in this salon and I Went to Danny. I'm very impressed. I'm usually very critical and always paying attention to the nail tech and making them fix mistakes. I didn't have to do that this time for maybe the first time ever. read more

Herbal Nails and Spa - Nail Salons Near Me - King George, Virginia

Went here for the first time & I'm very pleased. I made an appointment for 10. I walked in a was greeted right away. Kim was who my tech was. Im super picky about my nails so it was nice to have someone that asked exactly what I was picky about and exactly what I wanted so there was no mistake. She took her time and she was easy to talk too. I really enjoyed her company! Needless to say I found my new nail tech. read more

Herbal Nails and Spa - Nail Salons Near Me - King George, Virginia

Herbal nails is amazing! Kent does an amazing job on my nails every time!! I would highly recommend to all of my friends and family!

This shop is amazing. The owners and workers are wonderful. They have such a willingness to take care of everyone with kindness, a level of respect and excellence that is hard to find. I have had my pedicures, manicures and full set of nails here. I would recommend you make appointment if you can. Also, be careful of Tony, he seems to be short tempered and rude. My last service, was poor due to his attitude, yelling and poor attention to detail. read more

I stopped in to Herbal nails last night at 6:30 pm as I was traveling home to visit my family. The place was very clean and welcoming from the start. I was greeted by not one but two technicians. They were playing gospel music and they even asked if the music was ok for me. Never had that happen before. I got a polish change on my toes and a fill in with gel polish. Everything went well until I got to the register to pay and she said $45. I said I got a fill on not a full set. She stated $10 for polish change, $25 for fill and $10 for gel polish. I could have easily gotten this same service back home (which is across the bridge) for $28. I blame myself for not checking prices prior to entering but I was pressed for time and getting this service done. Nice place just be prepared to spend. read more

Herbal Nails and Spa - Great Service, Outrageous Prices - Nail Salons Near Me - King George, Virginia

I've been here several times. This time I was very disappointed. They over booked and made me wait for 15 mins after they called and asked me to show up early. Then I wasn't even asked what kind of pedicure I wanted. Just a run of the mill pedi. Thanks guys. The sad part is, it was the owner I assume (the guy that's always doing manicures at the front of the shop). Here's your $1 tip. read more

I went here about three weeks ago and an elderly lady did my nails. She did a horrendous job on my nails. While she was badly painting on the tips of my nails other employees were loudly yelling and hovering over her as it was close to closing time. My hands were still in the lamp and I was asked to pay and hand my credit card over before I was even finished. Most rushed and ridiculous service I've ever had. I wish she would have just told me she couldn't do what I asked. I won't be returning. I brought a friend with me and her nails were just as bad. read more

Herbal Nails and Spa - Close up of the bad job - Nail Salons Near Me - King George, Virginia

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I had a walk in signature pedi with my boyfriend. 2 artists did a great job tending to nails and feet. Not painful. Very detail oriented. There are not many nail salons in this area, but this salon is my new go to! Clean and relaxing. read more

I'm so sad with my experience today. When I first walked in the door no one spoke to me or greeted me. I was just started at and eye balled which created confusion as if I should walk to the desk or not. A man in a black shirt did my manicure and pedicure today, he was lazy and did less than the bare minimum. He wouldn't speak to me and walked off without me once my pedi was completed and the pointed to a nail station which again was unclear directions. He was also extremely rough while scrubbing and massaging my legs/feet. Honestly it felt like he hated me and didn't care to create a great experience. read more

I come to this nail salon every two weeks faithfully. Kent does a very nice job. Prices are above average but well worth it every time. They are a little understaffed but if you make an appointment, it helps them out too! I recommend to all my friends in the King George area!! read more

Herbal Nails and Spa - Coral Nude Gel Polish, love it! - Nail Salons Near Me - King George, Virginia

This was only my second time to this nail salon but it will definitely be my last. Kent did my fill-in and he left the original polish on so my new gel color is great but the color below is the old nail polish which is just tacky. The worst part is I was charged $91 for a fill-in and pedicure; this is ridiculous. Be prepared to pay a-la-cart. The prices listed means nothing. Ask price before your service is complete. You'll thank me later. read more

VERY disappointed in my experience here. Made an appointment and still had to wait for 30 minutes past my appointment time. The man that did my nails was very aggressive with my fingers/nail beds. I told him I thought the tops of my nails were not straight and he told me they were fine... I had to file my own nails when I got home to make them straight and now they look fine. The service is poor and I asked for change for a twenty and he gave me two tens... I should have just kept my money instead of tipping for poor service. Extremely disappointed and will not be returning. read more

I called ahead to see if I needed to make an appointment and the staff member said no, that walk ins were fine. I show up and was told that there was an hour wait. After an hour or so, the man begins doing my nails (gel full set) after applying the nail extensions on, he asks if I can go back to the waiting area because his appointment (which showed up late) arrived and he needed to take her. I then waited another 30 Minutes until another staff member could finish my nails. If I hadn't already had the nail extensions on my nails, I would have walked out. Not to mention, that after 4 days my gel nail set is already falling apart. I WILL NEVER GO BACK THERE AGAIN. I DO NOT RECOMMEND THIS FACILITY. read more

Herbal Nails and Spa - After three days, gel powder is already coming off of the base of the nail. - Nail Salons Near Me - King George, Virginia

Had several appointments scheduled for their opening time and when I arrived they asked me and my party to wait for an hour while they took walk in persons ahead of us. Blamed it on staff not showing up. An hour after my scheduled appointment they preceded to let three more individuals go ahead of us. Why offer appointments if you don't honor them. read more

Love love love Kent as my nail technician and Jason is the absolute best for pedicures...won't go anywhere else!! Best around for sure!

Convenient but nowadays you have to make an appointment or they ask you to come back. Service is either really slow or very rushed. Always clean though. Wish they would get more staff so that walkins were easier. read more

Herbal Nails and Spa - Nail Salons Near Me - King George, Virginia

Great pedicure! Haven't had one in a while but feet feel so much better. Coming back for sure.