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    Henry's Home Improvement

    4.6 (8 reviews)
    Open • 8:00 am - 6:00 pm

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    Response time

    7 hours

    Response rate

    100%

    Services - Henry's Home Improvement

    Moisture control installation

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    2 months ago

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    1 year ago

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    Henry K.

    Thank you so much for the review and job.

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    1 year ago

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    Henry K.

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    1 year ago

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    Called to request gutter and window cleaning service and was able to get scheduled right away…read more They had also installed our bird spikes 5-6 years ago and I inquired if they did bird blocking mesh/wiring but the receptionist mentioned they are moving away from that providing that service. Fidel called ahead of heading over. He was friendly and polite. He was thorough with the gutter and window cleaning plus kept me updated with what he found with the gutter mess. He was able to blow out the nesting mess under our roof that was rolling into our gutters as well as help us get measurements of the area we are looking to get blocked off. Their prices, of course went up slightly, but understandably. They sent the pricing detailed with our appointment confirmation. The entire process of booking to service was super simple! Thank you!

    After we installed a new elevator, the elevator company recommended Reno Tahoe Window Cleaning…read more The circular elevator walls were wrapped in blue protective tape which, upon removal, created static electricity that caused dust to stick to the panels between the elevator car and the exterior walls. Some areas were very high or had very narrow gaps between the elevator walls and the house walls. The job also required the elevator installer to be onsite to help move the elevator car for access. Because we were preparing to put the house on the market, we had the home cleaned and staged, and photos/videos were scheduled for specific dates, which we clearly communicated to the cleaning company. The service provider arrived, cleaned the majority of the shaft, and told us he would return and contact us after they figured out the best way to complete the remaining cleaning. A few days after the photos and videos were taken, we received a $270 charge for 3 hours of work. No one contacted us, there was no follow-up, and the job was never completed -- just a bill. Extremely disappointed. we had to hire someone else. If a job is outside your capabilities, it's better to be upfront about it rather than take on work you cannot complete. It would have been far better for them to tell us to find another provider, especially given the time-sensitive nature of preparing the house for listing.

    CertaPro Painters - Reno - Mid-Town Reno, NV

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    My husband and I recently moved to the Sparks/ Reno, Nevada area and found a house that we felt…read morewould work perfectly for us, but it needed a lot of work. Moving to a New Area is Difficult in itself but finding reputable and dependable companies to do work is a Whole Other Story ! ‍ I cannot say enough Great Things about CertaPro Painters ! After contacting them and Scheduling our first appointment My husband and I Met Eric at our house. We were immediately impressed with his Kindness, Professionalism and Knowledge. We received their Competitive Bid and drove to their Office to schedule our Appointment and make our 'Good Faith' Deposit ! We had the Pleasure of Meeting Tania, the office Secretary, and Mary, the Owner of the CertaPro Reno Office ! I was so impressed with all of their communications regarding our project and totally impressed to be working with a "Woman Owned Company" Before long the day came for our project to begin. I met Ken at our house and he introduced me to the 'Crew'. Jose, was the foreman on our job and Each one of them worked diligently to complete it in a Timely Manner. I have to say after working with other companies throughout my lifetime, CertaPro Painters is the Absolute Best ! The owner. Mary, and all of her staff are Kind, Considerate, Professional and Hard Workers. Great Job by All ! I am sure that everyone at CertaPro will Impress you also from the First Day you call !

    The company was professional from the start to completion. The job took only two days, and the…read morecrew did an excellent job. My wife and I were very happy with how the job went.

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    Great personal and great job Company is great and deserve a 5 rating. I am very satisfied with the…read morepainting and the coating put on garage floor. Well worth hiring.

    Dear Brittany T. "Business Owner" I appreciate your reply -…read moreor maybe it's better categorized as a justification for your lack of customer service and condescending, combative attitude. You make my point for me and display your arrogance towards your potential customers. Let's clear something up. YOU hung up on me when I requested to speak to the owner and 30 seconds later cancelled my appointment. You also claim to be the business owner but in fact you are not. (screenshot of NV SOS site included.) As a potential customer to any business, I will ask and answer questions. Without customers, You Have No Company to work for! Your tone with me was condescending and argumentative both times. At NO TIME was I EVER disrespectful to you. If you don't confirm information with your potential customer via text, and email, you should expect to receive a call from that potential customer inquiring why. I just wanted to know what makes Battle Born Painting so special that you have to use "Consultants" that need the homeowner to escort them. 5 other companies had no issues letting themselves through the gate. All gave very competitive and comprehensive bids - Except Battle Born Painting, because the receptionist is chasing away the customers. You cost your employer Battle Born Painting an 8 thousand dollar contract!! (Actually more since we're gong to also contract the inside in the spring.) Future potential customers need to know why. Kelly Brothers thanks you! I thank you! (Especially after reading some of your yelp reviews. It is obvious this company lacks integrity and certainly honesty. Two 1 star ratings 2 day in a row! Is that a record?) Good luck turning away other potential customers with your cheerful attitude and condescending tone. I suggest you take an online customer service course. By the way, the reason I chose Yelp to give Battle Born Painting an honest review is that you can not delete it. I now take the one STAR away because of you so Battle Born Painting now gets ZERO stars. Your mission, should you accept it, is to Make Battle Born Painting Great Again! As I stated previously, Battle Born Painting came highly recommended. I wouldn't recommend Battle Born Painting to paint a dog house after dealing with you. Lastly, You were crystal clear that the Owner, Mr. William M. Reyes (Not You) is actively involved in operating the company, overseeing employees, customers, and projects, and is not reasonably expected to be immediately available every time a prospective client sends a message. I simply asked to speak with the owner after you were rude to me - You hung up instead. I had no expectation for an immediate call. The fact that it's now September 3 and he can't be bothered shows how important his company's reputation is. No Need to call me now, Mr. Reyes. You now know why your losing potential customers to your competitors. BUYER BEWARE:

    Henry's Home Improvement - painters - Updated October 2026

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