It is seldom in this modern age that when we go shopping that the event would be so pleasurable as to need some follow up in order to lrt other know of my complete salisfaction that I received while visiting Hemry's in Bayers Lake.
As an aging senior, modern technology has changed cameras and what theu can do so dramatically, most of us have discontinued using a camera at all. The young folks excell in the use of computers and most electonic devices and we stand in awe when we see the results.
My visit to this store was with intrepidation and concerns about my ability to be able to understand what the staff member might expect me to understand. I took my camera, together with the nattery charger and unused disk and was greeted by a senior staff member. I explained my problem and after careful examination of my camera and the memory card, he agreed that the system was of an older vintage, that would no longer work with the camera. He suggested that he make an exchange of the new unused card with a modern replacement. Not knowing what or why he was suggesting this exchange, I agreed, This he did and made adjustments to the settings to ensure that I was able to capture the best imahes of the shot that I was or would be taking.
As no time did I feel pressured, he was patient and polite to the extreme and after 15 minutes of his time the nicest surprise was the fact that with the exchange made of the card, there was no charge for the services rendered.
It was the first time in 25 years that I can honestly state that I was overwhelmed. This gent could easily have talked me into the need of an expensive upgrade nut instead your company acquired an ambassador for life. On talking to several people about my experience they, who know and make purchases at your store. confirmed the excellent servive and staff that provide customer servive. Congratulations to you and each of your staff. You made my shopping experience the finest I have had in many, many years,
Regards and thanks,
Greg Lambert - Solutions Drive - Halifax. read more